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  • FIRST POST
    • frugal90
    • By frugal90 29th Mar 18, 1:47 PM
    • 240Posts
    • 127Thanks
    frugal90
    no roaming to turkey with vodafone bundles
    • #1
    • 29th Mar 18, 1:47 PM
    no roaming to turkey with vodafone bundles 29th Mar 18 at 1:47 PM
    Vodafone are pulling the plug on free roaming to Turkey/ North Cyprus from may.

    Does anyone know of another solution with someone else - shame on you vodafone- or another way round it

    frugal
Page 1
    • pmduk
    • By pmduk 29th Mar 18, 2:03 PM
    • 8,287 Posts
    • 6,107 Thanks
    pmduk
    • #2
    • 29th Mar 18, 2:03 PM
    • #2
    • 29th Mar 18, 2:03 PM
    Turkey appears still to be included in Three's Feel at home promotion. However, who's to say this may not change at any point.

    Remember, no network has ever been required to provide free roaming to Turkey, it's not in the EU
    Last edited by pmduk; 29-03-2018 at 2:06 PM.
    • timodell
    • By timodell 14th Apr 18, 11:29 PM
    • 15 Posts
    • 4 Thanks
    timodell
    • #3
    • 14th Apr 18, 11:29 PM
    • #3
    • 14th Apr 18, 11:29 PM
    I understand that there is a special team at Vodafone looking to sort out regular visitors who would otherwise be much worse off. Eg. someone like me who had 3 handsets in the family and spends 3 weeks in Turkey making 1-2 texts or calls a day will have to pay 560 extra!!. Of course, you are entitled to cancel your contract without penalty, which would be very expensive for them if, like me, you are only a few months into a 2-year deal.
    • Frozen_up_north
    • By Frozen_up_north 15th Apr 18, 5:29 AM
    • 1,444 Posts
    • 696 Thanks
    Frozen_up_north
    • #4
    • 15th Apr 18, 5:29 AM
    • #4
    • 15th Apr 18, 5:29 AM
    Turkey appears still to be included in Three's Feel at home promotion. However, who's to say this may not change at any point.

    Remember, no network has ever been required to provide free roaming to Turkey, it's not in the EU
    Originally posted by pmduk
    Cyprus is included by Three, but not Turkey, according to their site this morning:
    http://www.three.co.uk/Feel-at-home
    • pmduk
    • By pmduk 15th Apr 18, 12:39 PM
    • 8,287 Posts
    • 6,107 Thanks
    pmduk
    • #5
    • 15th Apr 18, 12:39 PM
    • #5
    • 15th Apr 18, 12:39 PM
    Cyprus is included by Three, but not Turkey, according to their site this morning:
    http://www.three.co.uk/Feel-at-home
    Originally posted by Frozen_up_north
    I checked before my prior posting, so I presume this is a recent change.
    • timodell
    • By timodell 16th Apr 18, 8:36 PM
    • 15 Posts
    • 4 Thanks
    timodell
    • #6
    • 16th Apr 18, 8:36 PM
    • #6
    • 16th Apr 18, 8:36 PM
    Good News! Just received this from Vodafone after registering a strong complaint about the Turkey change:






    "Dear Mr Odell












    Thanks for getting in touch with Nick Jeffery about your recent experience. On behalf of Nick, I apologise that this led to your email on 14 April

    I can confirm that due to customer feedback, we will no longer be making the change, and will be keeping Turkey as a roam free destination. We will be rolling out the announcements of this over the coming months.

    Yours sincerely


    Adam Singleton
    For and on behalf of:
    Nick Jeffery, Vodafone UK CEO
    Vodafone Limited
    "

    • boatman
    • By boatman 17th Apr 18, 3:16 PM
    • 3,840 Posts
    • 2,736 Thanks
    boatman
    • #7
    • 17th Apr 18, 3:16 PM
    • #7
    • 17th Apr 18, 3:16 PM
    Good News! Just received this from Vodafone after registering a strong complaint about the Turkey change:

    "Dear Mr Odell

    Thanks for getting in touch with Nick Jeffery about your recent experience. On behalf of Nick, I apologise that this led to your email on 14 April

    I can confirm that due to customer feedback, we will no longer be making the change, and will be keeping Turkey as a roam free destination. We will be rolling out the announcements of this over the coming months.

    Yours sincerely

    Adam Singleton
    For and on behalf of:
    Nick Jeffery, Vodafone UK CEO
    Vodafone Limited
    "

    Originally posted by timodell
    I'm shocked Vodafone listened to customers, that has to be a first!!
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