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  • FIRST POST
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 14th Mar 18, 8:00 PM
    • 8Posts
    • 3Thanks
    ParkingParkRoyalHelp
    UKPC parking charge appeal - next steps?
    • #1
    • 14th Mar 18, 8:00 PM
    UKPC parking charge appeal - next steps? 14th Mar 18 at 8:00 PM
    Hello,
    I used the Forum's "template appeal for BPA or IPC members" after receiving a penalty charge for "driver left site". I've looked on the site, but can't see a standard response to the UKPC letter I have received. I hope you can help!
    UKPC say: "In order to make a final decision regarding your appeal, please provide the full name and address of the driver ...Failure to provide this information will give us no alternative other than to make our final decision based on the previous information received. At this stage a POPLA verification code will be provided"
    Please can you advise how to answer?
    Best wishes, ParkingParkRoyalHelp
Page 1
    • Quentin
    • By Quentin 14th Mar 18, 8:13 PM
    • 37,320 Posts
    • 21,507 Thanks
    Quentin
    • #2
    • 14th Mar 18, 8:13 PM
    • #2
    • 14th Mar 18, 8:13 PM
    Do not answer at all.

    Just a trap to get the unwary to reveal who was driving
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 15th Mar 18, 8:03 AM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    • #3
    • 15th Mar 18, 8:03 AM
    • #3
    • 15th Mar 18, 8:03 AM
    Thank you. If I don't reply, what will the next letter from UKPC be?
    • Umkomaas
    • By Umkomaas 15th Mar 18, 8:30 AM
    • 19,478 Posts
    • 30,811 Thanks
    Umkomaas
    • #4
    • 15th Mar 18, 8:30 AM
    • #4
    • 15th Mar 18, 8:30 AM
    Thank you. If I don't reply, what will the next letter from UKPC be?
    Originally posted by ParkingParkRoyalHelp
    A formal rejection of your initial appeal along with your POPLA Code. Don't expect this until around day 35 after your initial appeal.

    This advice is frequently shown in many UKPC threads - please acquaint yourself with them (don't just stay on this thread asking questions) as we can't keep writing the same answers continuously.

    Research resulting in knowledge is your greatest weapon here.
    The fact that I have commented on your thread does not mean I have become your personal adviser. A long list of subsequent questions addressed for my personal attention is unlikely to receive a reply.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • The Deep
    • By The Deep 15th Mar 18, 8:38 AM
    • 10,010 Posts
    • 9,842 Thanks
    The Deep
    • #5
    • 15th Mar 18, 8:38 AM
    • #5
    • 15th Mar 18, 8:38 AM
    UKPC are scammers, read this

    www.bbc.co.uk/news/uk-england-lincolnshire-34172701

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors..

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They nearly always lose) and have been reported to the regulatory authority by an M.P.

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.
    Last edited by The Deep; 16-03-2018 at 3:14 PM.
    You never know how far you can go until you go too far.
    • beamerguy
    • By beamerguy 15th Mar 18, 8:40 AM
    • 8,480 Posts
    • 11,162 Thanks
    beamerguy
    • #6
    • 15th Mar 18, 8:40 AM
    • #6
    • 15th Mar 18, 8:40 AM
    Hello,
    I used the Forum's "template appeal for BPA or IPC members" after receiving a penalty charge for "driver left site". I've looked on the site, but can't see a standard response to the UKPC letter I have received. I hope you can help!
    UKPC say: "In order to make a final decision regarding your appeal, please provide the full name and address of the driver ...Failure to provide this information will give us no alternative other than to make our final decision based on the previous information received. At this stage a POPLA verification code will be provided"
    Please can you advise how to answer?
    Best wishes, ParkingParkRoyalHelp
    Originally posted by ParkingParkRoyalHelp
    As said IGNORE, let them send the POPLA code and then let
    them prove to POPLA that "driver left site"

    Bear in mind that UKPC has a history of faking pictures
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Coupon-mad
    • By Coupon-mad 15th Mar 18, 11:32 PM
    • 61,678 Posts
    • 74,578 Thanks
    Coupon-mad
    • #7
    • 15th Mar 18, 11:32 PM
    • #7
    • 15th Mar 18, 11:32 PM
    Thank you. If I don't reply, what will the next letter from UKPC be?
    Originally posted by ParkingParkRoyalHelp
    POPLA code and rejection, and you then win because your first POPLA appeal point will be there is no evidence that the driver/occupants of the car 'left the site' nor evidence of any boundary or explanation of what constitutes 'the site', nor map on the signs showing any boundary that could have created a contract not to leave 'the site'.

    There will be no evidence at all tying any person who 'left the site' to that vehicle - let alone evidence that they were actually the driver of that car - therefore POPLA cannot uphold the PCN as properly given.

    Then you have a second point that you have not received a Notice to Keeper (assuming you have ONLY had the PCN on the windscreen, and assuming UKPC don't remember to send one in the meantime before day 56). That appeal point about ''no NTK'' is already pre-written as a template in the NEWBIES thread, post #3 of it, as we hope you have noticed.

    ...then you add all the other 3 or 4 usual long template appeal points for POPLA, you know, the other ones you saw in post #3 of the NEWBIES thread already.

    Very easy once you start building the POPLA appeal, no rush, you want them to time out and not send a NTK by day 56, of course.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 16th Mar 18, 5:26 PM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    • #8
    • 16th Mar 18, 5:26 PM
    • #8
    • 16th Mar 18, 5:26 PM
    Thank you, it's very helpful to have this context. I have a better understanding now!
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 17th Mar 18, 8:47 PM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    • #9
    • 17th Mar 18, 8:47 PM
    Notice to Keeper received
    • #9
    • 17th Mar 18, 8:47 PM
    Hi

    Your helpful response to me said "you want them to time out and not send a NTK".

    Unfortunately a Notice to Keeper has now been received."Your vehicle was recorded on our client's private property in breach of the following terms and conditions of parking: vehicle owner/driver left site"

    I can't see a standard template response to this (maybe because I'm looking, but not seeing, apologies)

    Do you have advise on next steps?
    Best wishes
    ParkingParkRoyalHelp
    • Fruitcake
    • By Fruitcake 17th Mar 18, 9:34 PM
    • 37,402 Posts
    • 84,288 Thanks
    Fruitcake
    You have appealed. If you got a PoPLA code, then use it.

    If you don't get a code by say day 38, then complain to the BPA and wait for the code. Once you have it, use it.

    Use all the template appeal points from post 3 of the NEWBIES that are relevant to create your appeal. Post your draft here for checking before you submit it. There are lots of other UKPC "left site" threads you can look at as well, so start searching now.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Coupon-mad
    • By Coupon-mad 17th Mar 18, 9:58 PM
    • 61,678 Posts
    • 74,578 Thanks
    Coupon-mad
    You don't reply to the NTK, you await the rejection letter and POPLA code. UKPC do sometimes remember to send a NTK, that just knocks out one point from your POPLA appeal, no big deal.

    Your winning POPLA point (of three to include, as advised already, and the other two are templates to copy from the NEWBIES thread post #3) will obviously be the one I said earlier:
    your first POPLA appeal point will be there is no evidence that the driver/occupants of the car 'left the site' nor evidence of any boundary or explanation of what constitutes 'the site', nor map on the signs showing any boundary that could have created a contract not to leave 'the site'.

    There will be no evidence at all tying any person who 'left the site' to that vehicle - let alone evidence that they were actually the driver of that car - therefore POPLA cannot uphold the PCN as properly given.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 18th Mar 18, 5:35 PM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    Thank you. I will wait to receive a formal rejection of my initial appeal along with my POPLA Code, and if I don't receive this, I will complain to BPA
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 18th Mar 18, 5:41 PM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    Thank you.

    Having read your responses more carefully, and more of the other threads, I now understand that the 28 days given in the NTK letter to pay the fine is longer than the period within which I should receive a formal rejection of my initial appeal along with my POPLA Code. As a result, I am more comfortable about not responding to the NTK

    I appreciate the time you've taken to explain what I need to do.
    • Coupon-mad
    • By Coupon-mad 18th Mar 18, 6:01 PM
    • 61,678 Posts
    • 74,578 Thanks
    Coupon-mad
    Makes no difference about the 28 days, you won't be paying them anything in March April, May, whenever! POPLA will take well into April/May to complete.

    Take your eye off their daft deadlines.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 20th Mar 18, 5:26 PM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    Contact BPA abt no POPLA code from UKPC?
    Hi

    I haven't received a POPLA code from UKPC, and you suggested I post my draft complaint to BPA about this, for review:
    Dear AOS Team

    I have not received a POPLA code from PCN, following an appeal submitted on 25th February via UKPC's online appeals form.

    This email to you, the BPA AOS team, is to request a POPLA code.

    I am the keeper of the vehicle which received a purported 'parking charge' from UKPC. My appeal requested a POPLA code, made no admissions as to who was driving and no assumptions can be drawn, and stated I am not liable and I believe that UKPC's signs fail the test of 'large lettering' and prominence, as established in!ParkingEye Ltd v Beavis.!

    My appeal also stated that, should UKPC fail to cancel the PCN immediately, I require the following information with their template rejection:

    1. Does your charge represent damages for breach of contract? Answer yes or no.!
    2. Please provide dated photos of the signs that you say were on site, which you contend formed a contract.
    3. Please provide!all!photographs taken of this vehicle.

    Yours faithfully


    Please let me know if this is on the right lines, or if you have suggestions, and I will submit the complaint via aos@britishparking.co.uk as relevant.

    Best wishes
    ParkingParkRoyalHelp
    • KeithP
    • By KeithP 20th Mar 18, 6:42 PM
    • 9,280 Posts
    • 9,544 Thanks
    KeithP
    I don't think you should be making an appeal to the BPA.

    You should be complaining to the BPA that one of their AOS members has failed to abide by the BPA's CoP by not providing a PoPLA code when rejecting an appeal.

    You are not asking the BPA to provide a PoPLA code, but to sanction their Member for not complying with the BPA's Cop.

    You need to demand that the BPA instruct their member to comply with the CoP by providing the PoPLA code and the BPA and their member should not need reminding that an independent appeals service is mandatory.

    If that doesn't achieve the objective than a complaint to the DVLA is warranted - along the same lines - no independent appeals service offered.
    Last edited by KeithP; 20-03-2018 at 8:08 PM.
    .
    • waamo
    • By waamo 20th Mar 18, 6:45 PM
    • 4,245 Posts
    • 5,573 Thanks
    waamo
    As above. The BPA will not get involved in an appeal or consider any appeal points. Nor can they answer questions about your ticket as they know nothing about it.

    Complain that one of their members has failed to abide by the code of practice by not issuing a code.
    This space for hire.
    • 1505grandad
    • By 1505grandad 20th Mar 18, 8:13 PM
    • 69 Posts
    • 135 Thanks
    1505grandad
    If the appeal was made 25th February is it not too early re non receipt of code complaint?
    • Coupon-mad
    • By Coupon-mad 20th Mar 18, 9:29 PM
    • 61,678 Posts
    • 74,578 Thanks
    Coupon-mad
    Yep, far too soon, they have 35 days, complain if it goes past Easter. I did say to sit tight:

    You don't reply to the NTK, you await the rejection letter and POPLA code.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • ParkingParkRoyalHelp
    • By ParkingParkRoyalHelp 11th Apr 18, 4:07 PM
    • 8 Posts
    • 3 Thanks
    ParkingParkRoyalHelp
    Hello, It is after Easter and I have not received the rejection letter and POPLA code, but I have now received a 2nd NTK.
    The NTK includes the wording "If full payment is not made within 14 days, or if we are not provided the drivers details then the charge will be passed on to our debt recovery agency. Following from this, and if necessary, we will commence County Court Proceedings against you for the outstanding amount, interest and court costs."

    Do you advise that I now send a letter to complain, in response?

    Draft is here:

    Dear UKPC

    Re: [add PCN ref number]

    I have received a notification letter stating that the registered keeper of the vehicle can be made liable for the parking charge which was issued for "vehicle owner/driver left site", and that if full payment is not made within 14 days, or if you are not provided with the drivers details the charge will be passed to your debt recovery agency.

    However, I have not received a POPLA code or any response to the online appeal submitted on 25th February via UKPC's appeals form.

    As stated in the online appeal, I am the keeper of the vehicle which received a purported 'parking charge' from UKPC. My appeal requested a POPLA code, made no admissions as to who was driving and stated that no assumptions can be drawn, and also stated that I am not liable and I believe that UKPC's signs fail the test of 'large lettering' and prominence, as established in!ParkingEye Ltd v Beavis.!

    My appeal also stated that, should UKPC fail to cancel the PCN immediately, I require the following information with the template rejection:

    1. Does your charge represent damages for breach of contract? Answer yes or no.
    2. Please provide dated photos of the signs that you say were on site, which you contend formed a contract.
    3. Please provide!all!photographs taken of this vehicle.

    Yours faithfully
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