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    • dclarke001
    • By dclarke001 14th Mar 18, 9:50 AM
    • 1Posts
    • 0Thanks
    HFC Bank
    • #1
    • 14th Mar 18, 9:50 AM
    HFC Bank 14th Mar 18 at 9:50 AM
    Hi, I believe I was mis-sold PPI through HFC Bank for the purchase of a personal computer. This would have been over 15 years ago and I understand that HFC sold their loan portfolio to a third party and their remaining accounts to HSBC in 2013. As the account would have been closed, who would I seek the reclaim for PPI from? All thoughts welcome. Thanks Derick.
Page 1
    • zx81
    • By zx81 14th Mar 18, 9:53 AM
    • 17,280 Posts
    • 18,388 Thanks
    • #2
    • 14th Mar 18, 9:53 AM
    • #2
    • 14th Mar 18, 9:53 AM
    You'd complain (not reclaim) to whoever sold you the PPI.

    Was it a generic loan, or a store specific one for the computer - ie in Dixons (other low quality retailers are available)?
    • Moneyineptitude
    • By Moneyineptitude 14th Mar 18, 10:49 AM
    • 20,466 Posts
    • 11,344 Thanks
    • #3
    • 14th Mar 18, 10:49 AM
    • #3
    • 14th Mar 18, 10:49 AM
    HFC Bank have no liability for the sale of this PPI unless it was actually sold by them. If the loan and PPI was arranged by a retailer, then it is to the retailer that you should submit your complaint.

    You don't state what year? Pre-2005, it's pre-regulation of general insurance sales.

    If you bought directly from HFC, I'd approach HSBC in the first instance to see if there are still any records of this finance.
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