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    • amanda47
    • By amanda47 13th Mar 18, 4:11 PM
    • 239Posts
    • 89Thanks
    amanda47
    samsung
    • #1
    • 13th Mar 18, 4:11 PM
    samsung 13th Mar 18 at 4:11 PM
    I can't send or receive picture messages on my Samsung phone. I have been trying all afternoon to send some pic of my grandson to my sister. Any help much appreciated. I'm not very techie minded.
Page 1
    • Ebe Scrooge
    • By Ebe Scrooge 13th Mar 18, 4:26 PM
    • 4,127 Posts
    • 3,569 Thanks
    Ebe Scrooge
    • #2
    • 13th Mar 18, 4:26 PM
    • #2
    • 13th Mar 18, 4:26 PM
    How are you trying to send them - SMS/MMS, or using a messenger service like WhatsApp or Kik or similar ?


    If they're text messages, then are you out of credit / do you have a cost cap ? Some ( most ?? ) providers will charge for picture messages, they're not included in your monthly allowance.


    If you're using a messenger app, then have you got either Wi-Fi or mobile data switched on / available ?
    I may not know much about art, but I know what I like.
    • amanda47
    • By amanda47 13th Mar 18, 5:18 PM
    • 239 Posts
    • 89 Thanks
    amanda47
    • #3
    • 13th Mar 18, 5:18 PM
    • #3
    • 13th Mar 18, 5:18 PM
    Thanks for your reply. I have made sure there's money on my phone, and wi-fi and mobile data are on. I'm using SMS/MMS.
    I don't have any trouble with whatsapp but unfortunately my friends and family don't use whatsapp.
    I can't open a picture if I receive a picture text. I can receive and send text message OK.
    Last edited by amanda47; 13-03-2018 at 5:21 PM.
    • RumRat
    • By RumRat 13th Mar 18, 5:38 PM
    • 2,748 Posts
    • 1,570 Thanks
    RumRat
    • #4
    • 13th Mar 18, 5:38 PM
    • #4
    • 13th Mar 18, 5:38 PM
    It may not be your phones fault. Have you checked that you have the correct settings for your carrier?
    Or theirs could also not be set up for MMS.
    Get them to download the Whatsapp or Viber app to make sending pics easier and cheaper.
    Last edited by RumRat; 13-03-2018 at 6:22 PM.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
    • CardinalWolsey
    • By CardinalWolsey 13th Mar 18, 5:57 PM
    • 211 Posts
    • 189 Thanks
    CardinalWolsey
    • #5
    • 13th Mar 18, 5:57 PM
    • #5
    • 13th Mar 18, 5:57 PM
    MMS is the worst implementation of a messaging technology I've ever seen, that seemingly doesn't handle cross-network messaging at all well. And then in addition you get charged a premium when attempting to use it. Avoid.

    OP, you would be best using something like WhatsApp, or if you prefer something more technically secure, Telegram (although a lot lower adoption means most of your friends/family won't be using it). Alternatively, email the photo, or - if you're on Android for example, save it to your Google Photos and share it from there (and SMS the link to the picture).
    • Jon 01
    • By Jon 01 13th Mar 18, 6:02 PM
    • 5,047 Posts
    • 1,624 Thanks
    Jon 01
    • #6
    • 13th Mar 18, 6:02 PM
    • #6
    • 13th Mar 18, 6:02 PM
    Also MMS do not come out of your message allowance. They can cost up to 60p/80p a message depending on which network you're on.

    Must better to use Whatsapp or similar, as long s you have wifi or data it's free.
    • dj1471
    • By dj1471 13th Mar 18, 6:58 PM
    • 1,176 Posts
    • 798 Thanks
    dj1471
    • #7
    • 13th Mar 18, 6:58 PM
    • #7
    • 13th Mar 18, 6:58 PM
    Give your phone company a call and ask them to send you the MMS settings, then you'll at least be able to receive them in future. I agree with others that you're better-off finding a free way to send the photo - email?
    • McKneff
    • By McKneff 13th Mar 18, 7:00 PM
    • 35,996 Posts
    • 46,351 Thanks
    McKneff
    • #8
    • 13th Mar 18, 7:00 PM
    • #8
    • 13th Mar 18, 7:00 PM
    Why not just email it...free
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
    • amanda47
    • By amanda47 14th Mar 18, 6:43 AM
    • 239 Posts
    • 89 Thanks
    amanda47
    • #9
    • 14th Mar 18, 6:43 AM
    • #9
    • 14th Mar 18, 6:43 AM
    Thanks all. Think I'll stick to whatsapp much easier to use and free.
    Must get friends and family to use it.
    • Jon 01
    • By Jon 01 14th Mar 18, 7:19 AM
    • 5,047 Posts
    • 1,624 Thanks
    Jon 01
    Thanks all. Think I'll stick to whatsapp much easier to use and free.
    Must get friends and family to use it.
    Originally posted by amanda47
    I set up Whatsapp for the lady next door last week. She's 84 and had it working within ten minutes, so it's not that hard... having said that, I don't think her son likes me any more !!!
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