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  • FIRST POST
    • Chomeur
    • By Chomeur 12th Mar 18, 11:45 AM
    • 1,693Posts
    • 376Thanks
    Chomeur
    Switching broadband provider
    • #1
    • 12th Mar 18, 11:45 AM
    Switching broadband provider 12th Mar 18 at 11:45 AM
    Am I right in thinking that if I want to switch my fibre broadband provider I'll have to (a) set up a GMail account or something similar and inform everyone that I'm changing my account and (b) engineers will have to come and install new fibre cables?

    I'm currently with Virgin Media and have 50MB fibre, a blueyonder email address, and a landline with them for all of which they're charging me 42/month. It seems this would be half that price with BT. So a hassle to change, but quite a saving.
Page 1
    • AndyPK
    • By AndyPK 12th Mar 18, 12:29 PM
    • 2,841 Posts
    • 790 Thanks
    AndyPK
    • #2
    • 12th Mar 18, 12:29 PM
    • #2
    • 12th Mar 18, 12:29 PM
    a) Yes.
    b) If you don't have a BT line yes. Note the BT price is only cheap for 12/18 months, it will then be a similar price to virgin.


    So if you don't want to move again in 18 months, I suggest you try somewhere else!


    Best thing to do is tell virgin you want to leave because of price, and tell them what price you can get eles where and see if they can match it
    • JJ Egan
    • By JJ Egan 12th Mar 18, 12:47 PM
    • 10,452 Posts
    • 4,395 Thanks
    JJ Egan
    • #3
    • 12th Mar 18, 12:47 PM
    • #3
    • 12th Mar 18, 12:47 PM
    b ) You come to end of the contract with BT and are free to leave .
    You inform BT you are leaving they offer a better price .

    b) its usually just a BT visit and no cables unless there have never been a BT service to the house .

    BT email is no charge in contract .
    Not sure about your claim of circa 21 unless its non fibre .
    • AndyPK
    • By AndyPK 12th Mar 18, 12:50 PM
    • 2,841 Posts
    • 790 Thanks
    AndyPK
    • #4
    • 12th Mar 18, 12:50 PM
    • #4
    • 12th Mar 18, 12:50 PM
    You probably wouldn't want to use bt email as you would have the same problem in a year or two.
    • Stompa
    • By Stompa 12th Mar 18, 1:17 PM
    • 7,706 Posts
    • 3,763 Thanks
    Stompa
    • #5
    • 12th Mar 18, 1:17 PM
    • #5
    • 12th Mar 18, 1:17 PM
    Not sure about your claim of circa 21 unless its non fibre .
    Originally posted by JJ Egan
    There have been quite a lot of good 18 month 52Mbps fibre deals with BT lately. I'll be switching to them soon, and assuming BT coughs up the 150 reward card and QuidCo pays up, it'll work out at 16.71pm.
    Stompa
    • Chomeur
    • By Chomeur 12th Mar 18, 1:37 PM
    • 1,693 Posts
    • 376 Thanks
    Chomeur
    • #6
    • 12th Mar 18, 1:37 PM
    • #6
    • 12th Mar 18, 1:37 PM
    I got the price from here https://broadband.moneysavingexpert.com/?_ga=2.245533635.614916727.1520721942-1857375618.1514475177#search.

    I think there was a line from BT and it was a very long time ago. I live on the ground floor of a terraced house. The Virgin line goes up over the roof and back down to come into my flat at the back. I don't know whether BT would be able to use an existing line in through the front or whether they would need to go over the roof like Virgin. Quite a hassle if it needs to be over the roof.
    • BBB.S
    • By BBB.S 12th Mar 18, 2:08 PM
    • 2 Posts
    • 0 Thanks
    BBB.S
    • #7
    • 12th Mar 18, 2:08 PM
    Moving from Virgin
    • #7
    • 12th Mar 18, 2:08 PM
    I called Virgin and was told that I would have to wait until AFTER my contract ran out, to discover if there would be any deals available. I have my mobile with EE and I used this website to find a deal, called EE and, after mentioning MSE, they gave me the deal as on these pages. I couldn't understand Virgin's plan ... I KNOW that they are good, but why would I pay them 18/month for a worse phone deal than I could get by moving. I may be crazy but I ain't stupid!!!
    • mervyn arnold
    • By mervyn arnold 12th Mar 18, 7:46 PM
    • 1 Posts
    • 0 Thanks
    mervyn arnold
    • #8
    • 12th Mar 18, 7:46 PM
    • #8
    • 12th Mar 18, 7:46 PM
    one tip ref sse , at the end of my new contract, if I do not have them as my electric supplier I will be charged an extra 9.00 pound a month. any suggestons, apart from changing supplier
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