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    • toddy111
    • By toddy111 12th Mar 18, 12:52 AM
    • 10Posts
    • 1Thanks
    Is there such a thing as a "card statement"
    • #1
    • 12th Mar 18, 12:52 AM
    Is there such a thing as a "card statement" 12th Mar 18 at 12:52 AM
    I recently changed banks and therefore changed debit cards.

    I tried to withdraw some money from an online bookies, and was informed that I needed to provide them with a photo of my card as a security verification (I can black out 8 of the numbers for my own peace of mind. I sent them a photo of the card that I topped up my account with and it is also linked to the bank account that I was trying to withdraw money to. I was informed that they needed a photo of the card that I signed up with (from the old bank). I told them that this isn't possible as I no longer have this card. I was told that i need to request a "card statement" from my previous bank which had the card number on it.

    I would have thought that I can probably obtain previous bank statements (but these do not have the card number on). Does anyone know if this is possible as the bookies are withholding my withdrawal until I provide this?

    Thanks in advance
Page 1
    • toddy111
    • By toddy111 12th Mar 18, 12:55 AM
    • 10 Posts
    • 1 Thanks
    • #2
    • 12th Mar 18, 12:55 AM
    • #2
    • 12th Mar 18, 12:55 AM
    Sorry, this is in the wrong forum. Moderators, please could you delete this?
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