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    • LegBeforeWicket
    • By LegBeforeWicket 11th Mar 18, 7:01 PM
    • 23Posts
    • 71Thanks
    Burton store card PPI claim, request for advice.
    • #1
    • 11th Mar 18, 7:01 PM
    Burton store card PPI claim, request for advice. 11th Mar 18 at 7:01 PM

    I took out a store card with Burton when I was 18 or 19, getting on for 20 years ago now, when I was either an A-level student or working on what was loosely called a gap year prior to uni. My memory is a little hazy but I'm fairly sure that when I signed up for the account card I was told that I had to have the insurance in order to get the account and thus the discount on what I was purchasing.

    I don't have any paperwork for this account but I filled in the online form on the Santander website and they replied with an account number and confirmation that I had PPI.

    Should I now request more information about the account from them or should I fill in the complaint form on their website without doing this? I ask this because I don't know the exact date I opened it and what my work status was.

    Thankyou in advance, LBW
Page 1
    • dunstonh
    • By dunstonh 11th Mar 18, 7:23 PM
    • 92,574 Posts
    • 59,877 Thanks
    • #2
    • 11th Mar 18, 7:23 PM
    • #2
    • 11th Mar 18, 7:23 PM
    You dont need details. They found it.

    You just tell them why you are complaining.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • LegBeforeWicket
    • By LegBeforeWicket 11th Mar 18, 7:45 PM
    • 23 Posts
    • 71 Thanks
    • #3
    • 11th Mar 18, 7:45 PM
    • #3
    • 11th Mar 18, 7:45 PM
    Thankyou dustonh for taking the time to reply. It's very much appreciated.
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