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  • FIRST POST
    • Jonboy12
    • By Jonboy12 11th Mar 18, 6:59 PM
    • 4Posts
    • 0Thanks
    Jonboy12
    Ebay scam buyer
    • #1
    • 11th Mar 18, 6:59 PM
    Ebay scam buyer 11th Mar 18 at 6:59 PM
    Hi All,

    This is a bit of a long shot but I thought I'd ask for any advise if there was anything we could do.

    My niece who is 17 has just used ebay for the first time and sold an iPhone for 500 to someone in cypress with postage costs of 52.
    Everything seemed to be fine with the seller and they said they would send payment.
    Along the way it turns out she gave the buyer her email address in the messages they had on ebay.
    After the sale she got an email from eBay saying the buyer had paid so she posted the item.
    It was after she sent the item she went into her PayPal account to see it had no money in it.
    It turns out the email she received saying the money had been sent was a fake email from the buyer...
    She's been in touch with ebay but they aren't being very helpful, so it looks like she has lost the phone and any money.
    So I just thought I'd see if there is anything she could do?

    Thanks for any help.
Page 1
    • soolin
    • By soolin 11th Mar 18, 7:24 PM
    • 60,322 Posts
    • 42,982 Thanks
    soolin
    • #2
    • 11th Mar 18, 7:24 PM
    • #2
    • 11th Mar 18, 7:24 PM
    Hi All,

    This is a bit of a long shot but I thought I'd ask for any advise if there was anything we could do.

    My niece who is 17 has just used ebay for the first time and sold an iPhone for 500 to someone in cypress with postage costs of 52.
    Everything seemed to be fine with the seller and they said they would send payment.
    Along the way it turns out she gave the buyer her email address in the messages they had on ebay.
    After the sale she got an email from eBay saying the buyer had paid so she posted the item.
    It was after she sent the item she went into her PayPal account to see it had no money in it.
    It turns out the email she received saying the money had been sent was a fake email from the buyer...
    She's been in touch with ebay but they aren't being very helpful, so it looks like she has lost the phone and any money.
    So I just thought I'd see if there is anything she could do?

    Thanks for any help.
    Originally posted by Jonboy12
    Unfortunately I can't see anything you can do here, the fact that phone was sent to Cyprus makes it worse as you can't even get the satisfaction of reporting a UK buyer to auction fraud.

    I'm also concerned that your niece has fallen for such an obvious scam, it might pay if you could gently suggest that before she uses eBay again that she finds a basic tutorial or something to protect herself. No one should be sending anything without doing a basic check, not only to see if payment was received but also just to see whether payment shows as 'OK to send". These are basic checks.

    Not only that but even sending a mobile overseas is a no no, RM won't insure mobiles even sent tracked and signed and insured , again a basic check would have got this information.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • theonlywayisup
    • By theonlywayisup 11th Mar 18, 7:43 PM
    • 12,153 Posts
    • 8,226 Thanks
    theonlywayisup
    • #3
    • 11th Mar 18, 7:43 PM
    • #3
    • 11th Mar 18, 7:43 PM
    A sad but not unique story. Unfortunately the scammers favour those who will fall for their scam.

    Is the phone blocked?

    Your niece has no protection by paying as she did, despite being "under age" for an eBay account.

    A lesson learned. Hopefully more than one lesson.
    • Marcon
    • By Marcon 11th Mar 18, 8:43 PM
    • 236 Posts
    • 139 Thanks
    Marcon
    • #4
    • 11th Mar 18, 8:43 PM
    • #4
    • 11th Mar 18, 8:43 PM
    What a rotten introduction to ebay for her - but what is a 17 year old doing using ebay - don't you have to be 18 both to use ebay and to have a paypal account?
    • Jonboy12
    • By Jonboy12 11th Mar 18, 9:25 PM
    • 4 Posts
    • 0 Thanks
    Jonboy12
    • #5
    • 11th Mar 18, 9:25 PM
    • #5
    • 11th Mar 18, 9:25 PM
    Unfortunately I can't see anything you can do here, the fact that phone was sent to Cyprus makes it worse as you can't even get the satisfaction of reporting a UK buyer to auction fraud.

    I'm also concerned that your niece has fallen for such an obvious scam, it might pay if you could gently suggest that before she uses eBay again that she finds a basic tutorial or something to protect herself. No one should be sending anything without doing a basic check, not only to see if payment was received but also just to see whether payment shows as 'OK to send". These are basic checks.

    Not only that but even sending a mobile overseas is a no no, RM won't insure mobiles even sent tracked and signed and insured , again a basic check would have got this information.
    Originally posted by soolin
    Thanks Soolin

    She likes to think she is an adult and knows what she's doing, I will gently suggest that she reads up on it before using it again or at least ask for advice first...
    • Jonboy12
    • By Jonboy12 11th Mar 18, 9:29 PM
    • 4 Posts
    • 0 Thanks
    Jonboy12
    • #6
    • 11th Mar 18, 9:29 PM
    • #6
    • 11th Mar 18, 9:29 PM
    Thanks theonlywayisup

    Not sure if the phone is blocked.
    A lesson learned indeed...
    • Jonboy12
    • By Jonboy12 11th Mar 18, 9:32 PM
    • 4 Posts
    • 0 Thanks
    Jonboy12
    • #7
    • 11th Mar 18, 9:32 PM
    • #7
    • 11th Mar 18, 9:32 PM
    I also thought this, but I only herd about what happened today. Don't think she'll be using it again until her 18th...
    • RFW
    • By RFW 11th Mar 18, 9:39 PM
    • 8,693 Posts
    • 5,063 Thanks
    RFW
    • #8
    • 11th Mar 18, 9:39 PM
    • #8
    • 11th Mar 18, 9:39 PM
    Report it to the Police via Action Fraud https://www.actionfraud.police.uk/report_fraud
    .
    • Dox
    • By Dox 11th Mar 18, 10:30 PM
    • 515 Posts
    • 308 Thanks
    Dox
    • #9
    • 11th Mar 18, 10:30 PM
    • #9
    • 11th Mar 18, 10:30 PM
    Report it to the Police via Action Fraud https://www.actionfraud.police.uk/report_fraud
    Originally posted by RFW
    As Soolin has already pointed out, no point reporting - this is a Cyprus based buyer.
    • Gary123456790
    • By Gary123456790 12th Mar 18, 11:40 AM
    • 497 Posts
    • 324 Thanks
    Gary123456790
    Do report the phone as stolen - as it will get blocked and will be of no use to the scammer, whatever country they are in.

    Thanks.
    • k3lvc
    • By k3lvc 12th Mar 18, 1:21 PM
    • 2,201 Posts
    • 3,640 Thanks
    k3lvc
    Do report the phone as stolen - as it will get blocked and will be of no use to the scammer, whatever country they are in.

    Thanks.
    Originally posted by Gary123456790

    I'd love to believe you but experience suggests otherwise - a BBC documentary a couple of weeks ago named a specific country where high-end phones were useable despite any 'stolen' marker on them
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