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  • FIRST POST
    • Mishomeister
    • By Mishomeister 11th Mar 18, 5:27 PM
    • 778Posts
    • 189Thanks
    Mishomeister
    Wrong card given for refund
    • #1
    • 11th Mar 18, 5:27 PM
    Wrong card given for refund 11th Mar 18 at 5:27 PM
    Basically, I have brought in some goods for a refund to Boots about 10 minutes later after I have bought them.

    The problem is that by mistaek I gacve them a different card for a refund instead of the one I have purchased with.

    Anyone knows what will happen now and if I will get my momey back?
Page 1
    • Merlin139
    • By Merlin139 11th Mar 18, 5:44 PM
    • 4,844 Posts
    • 19,589 Thanks
    Merlin139
    • #2
    • 11th Mar 18, 5:44 PM
    • #2
    • 11th Mar 18, 5:44 PM
    Something that I have done on a few occasions. A couple of times done it deliberately to keep a large quantity of points.

    It will appear on the statement of the card you used as a credit. From boots point of view they should have checked the last few digits of the card to confirm it was correct.

    You will get your refund. You should have the receipt to prove the refund. You will have the debit on one card and the credit on the other.
    • gardner1
    • By gardner1 11th Mar 18, 5:51 PM
    • 2,485 Posts
    • 3,751 Thanks
    gardner1
    • #3
    • 11th Mar 18, 5:51 PM
    • #3
    • 11th Mar 18, 5:51 PM
    Some retailer's aren't bothered which card you use for refund.........Screwfix for one
    • agrinnall
    • By agrinnall 11th Mar 18, 6:16 PM
    • 20,342 Posts
    • 16,116 Thanks
    agrinnall
    • #4
    • 11th Mar 18, 6:16 PM
    • #4
    • 11th Mar 18, 6:16 PM
    Do you use the card that the refund has gone to, and does it currently have a balance on it? if so the refund will just be treated as a payment. If it has a zero balance then I'd suggest that you check the card until the refund appears, then either ask the card issuer to send you the funds or simply spend on that card until you've used up the credit.
    • molerat
    • By molerat 11th Mar 18, 6:22 PM
    • 18,802 Posts
    • 12,983 Thanks
    molerat
    • #5
    • 11th Mar 18, 6:22 PM
    • #5
    • 11th Mar 18, 6:22 PM
    Done it many times - buy on cash back credit card and refund to debit card
    www.helpforheroes.org.uk/donations.html
    • Ben8282
    • By Ben8282 12th Mar 18, 6:21 AM
    • 2,353 Posts
    • 1,077 Thanks
    Ben8282
    • #6
    • 12th Mar 18, 6:21 AM
    • #6
    • 12th Mar 18, 6:21 AM
    It is very unlikely that you will have a problem and the refund will simply appear on the card that you provided for the refund transaction.
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