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  • FIRST POST
    • EchoOtter
    • By EchoOtter 11th Mar 18, 12:35 PM
    • 1Posts
    • 0Thanks
    EchoOtter
    Price dropped without consent!
    • #1
    • 11th Mar 18, 12:35 PM
    Price dropped without consent! 11th Mar 18 at 12:35 PM
    Shockingly, I opened a rightmove email alert to find our house had been reduced by 25K without our permission. This was completely unexpected. It definitely wasn't a misunderstanding between us and the agent. I contacted the agent straight away and he said he had no idea why this happened and he will look into it. He changed it back to the correct price. The price was corrected online in a couple of hours after the alert

    I can't find any information online about this happening to other people. I thought maybe the people on here might have experience of this? Even if not, maybe you can help with a few questions ...

    1) Do you think this unauthorized alert will damage the credibility of our asking price? Would it encourage potential buyers to take a chance and offer +25K under? or would a buyer just assume it was an error and completely disregard it when making an offer?

    2) What action would you take? make a fuss & report the agent or move on?

    3) Could this be a sneaky estate agent tactic to market a property to a new online audience and get some cheap offers on the table?

    Thank you in advance for your insights!
Page 1
    • ThePants999
    • By ThePants999 11th Mar 18, 12:37 PM
    • 1,121 Posts
    • 1,377 Thanks
    ThePants999
    • #2
    • 11th Mar 18, 12:37 PM
    • #2
    • 11th Mar 18, 12:37 PM
    Well, it was definitely someone at the agency, no doubt about that. Absolutely no chance it was Rightmove themselves.
    • Doozergirl
    • By Doozergirl 11th Mar 18, 12:38 PM
    • 25,025 Posts
    • 68,505 Thanks
    Doozergirl
    • #3
    • 11th Mar 18, 12:38 PM
    • #3
    • 11th Mar 18, 12:38 PM
    Estate agencies are run by humans.

    It would have been a mistake. I'd forget about it. No need to get Freudian about it.
    Everything that is supposed to be in heaven is already here on earth.
    • seashore22
    • By seashore22 11th Mar 18, 12:46 PM
    • 1,003 Posts
    • 2,191 Thanks
    seashore22
    • #4
    • 11th Mar 18, 12:46 PM
    • #4
    • 11th Mar 18, 12:46 PM
    I would expect it to be a mistake and mistakes happen. Not great, but if they are otherwise a decent EA then I would let it go for now and keep a watchful eye on things. Very much doubt that it is any kind of conspiracy by them unless you picked one with a bad reputation who is on a mission to put themselves out of business. I'm assuming that you did your research first?
    • G_M
    • By G_M 11th Mar 18, 12:48 PM
    • 44,108 Posts
    • 52,290 Thanks
    G_M
    • #5
    • 11th Mar 18, 12:48 PM
    • #5
    • 11th Mar 18, 12:48 PM
    Error made.

    Error spotted.

    Error corrected.

    Best of luck finding a buyer.
    • Silvertabby
    • By Silvertabby 11th Mar 18, 1:22 PM
    • 2,749 Posts
    • 3,934 Thanks
    Silvertabby
    • #6
    • 11th Mar 18, 1:22 PM
    • #6
    • 11th Mar 18, 1:22 PM
    That's nothing.

    When next door went on the market a few years ago the EA got back to the office and then realised he hadn't taken a picture of the front of the house.

    He sent his young assistant back with a camera - and, well, you can guess where this is going.

    The EA obviously didn't check the picture because the listing went on line/in the local paper with the price and internal pictures of next door (3 bed detached) but with an external picture of our house (4 bed detached).

    The on line listing was swiftly dealt with, but the local paper had already gone 'to press'.

    The (highly apologetic) EA later told us that he had had 3 'asking price' offers the day the paper came out - but other people came straight to us demanding to be allowed to view.

    Annoying at the time, but mistakes do happen and no long term harm was done.
    • AdrianC
    • By AdrianC 11th Mar 18, 4:37 PM
    • 17,395 Posts
    • 15,759 Thanks
    AdrianC
    • #7
    • 11th Mar 18, 4:37 PM
    • #7
    • 11th Mar 18, 4:37 PM
    The eventual selling price is only determined by two people - the seller and the buyer. The EA's advertised price is just a guideline. No, I don't think a short-term blip that can be easily explained away will make any difference.

    As to what caused it... My money's on the EA changing the asking price of the wrong property...
    • Davesnave
    • By Davesnave 11th Mar 18, 7:30 PM
    • 25,059 Posts
    • 92,622 Thanks
    Davesnave
    • #8
    • 11th Mar 18, 7:30 PM
    • #8
    • 11th Mar 18, 7:30 PM
    Estate agencies are run by humans.

    It would have been a mistake.
    Originally posted by Doozergirl
    This ^

    About 6 years ago, an office minion somehow uploaded a number of 'dead' properties formerly advertised by one of our local agents.

    They were there for a short time. We noticed, because they came in via our local alert and one was the house of a particularly obnoxious person.

    Our celebrations were short-lived.
    'It's a terrible thing to wait until you're ready…..Generally speaking, now is as good a time as any.' Hugh Lawrie.
    • victoriavictorious
    • By victoriavictorious 11th Mar 18, 7:44 PM
    • 200 Posts
    • 285 Thanks
    victoriavictorious
    • #9
    • 11th Mar 18, 7:44 PM
    • #9
    • 11th Mar 18, 7:44 PM
    Our house is currently SSTC and has now been taken off RM, but when it was on there, we marketed via one of the online agents, where you get full control over the 'back end'of RM. It's very, very easy to change the price by mistake, so don't give it another thought.
    I'd probably ask for a discount on my selling fee though to make up for it
    • greatgimpo
    • By greatgimpo 11th Mar 18, 7:48 PM
    • 754 Posts
    • 1,074 Thanks
    greatgimpo
    I'd probably ask for a discount on my selling fee though to make up for it
    Originally posted by victoriavictorious
    You can ask...
    • Slinky
    • By Slinky 11th Mar 18, 8:29 PM
    • 5,196 Posts
    • 24,012 Thanks
    Slinky
    That's nothing.

    When next door went on the market a few years ago the EA got back to the office and then realised he hadn't taken a picture of the front of the house.

    He sent his young assistant back with a camera - and, well, you can guess where this is going.

    The EA obviously didn't check the picture because the listing went on line/in the local paper with the price and internal pictures of next door (3 bed detached) but with an external picture of our house (4 bed detached).

    The on line listing was swiftly dealt with, but the local paper had already gone 'to press'.

    The (highly apologetic) EA later told us that he had had 3 'asking price' offers the day the paper came out - but other people came straight to us demanding to be allowed to view.

    Annoying at the time, but mistakes do happen and no long term harm was done.
    Originally posted by Silvertabby

    Many years ago I worked in an EA for a while, we had one house up for sale for several weeks with the wrong external photo on it...... it was part of a staggered terrace and the shot was a couple of doors down. The vendor had seen and approved the details and even he didn't notice! Went in the paper several times (pre internet). I did wonder why I never noticed the external hanging bell (from the picture) outside when doing viewings.
    • Crashy Time
    • By Crashy Time 11th Mar 18, 8:36 PM
    • 6,074 Posts
    • 2,351 Thanks
    Crashy Time
    They are dropping you a strong hint If they don`t make sales they don`t eat
    • jimbog
    • By jimbog 11th Mar 18, 10:08 PM
    • 683 Posts
    • 1,108 Thanks
    jimbog
    I remember seeing a For Sale sign up outside a great house in an area I was intending to live and swiftly called the agent. He was quite sheepish and then admitted that the owner was livid to come home from work and see the sign in his front garden.

    Turns out that it was meant for a house on the same named street in a neighbouring town
    The problem with quotations on the internet is that you can never verify their authenticity - Abraham Lincoln
    • buggy_boy
    • By buggy_boy 11th Mar 18, 10:20 PM
    • 416 Posts
    • 290 Thanks
    buggy_boy
    Sounds like they meant to reduce a different property, very annoying, hopefully does not undermine the price and unfortunately unlikely anything you can do about it.
    • theGrinch
    • By theGrinch 12th Mar 18, 7:53 AM
    • 2,848 Posts
    • 683 Thanks
    theGrinch
    Could be the Russians...
    "enough is a feast"...old Buddist proverb
    • letitbe90
    • By letitbe90 12th Mar 18, 12:22 PM
    • 22 Posts
    • 17 Thanks
    letitbe90
    I'd say that as RightMove usually shows changes in asking price, it could affect a buyer's perception.

    If possible, maybe they could delete the listing and re-list as new - so it does not show as price drop followed by a price raise?
    • Crashy Time
    • By Crashy Time 12th Mar 18, 1:23 PM
    • 6,074 Posts
    • 2,351 Thanks
    Crashy Time
    https://www.theguardian.com/money/2018/mar/12/london-property-prices-plunge-as-brexit-effect-deepens


    Bottom line is most price expectations are being undermined daily by the general sentiment anyway, this won`t make much difference either way, either someone wants it at your price or they don`t
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