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  • FIRST POST
    • collectors
    • By collectors 10th Mar 18, 6:02 PM
    • 75Posts
    • 21Thanks
    collectors
    Calor gas delivery problems. Any others??
    • #1
    • 10th Mar 18, 6:02 PM
    Calor gas delivery problems. Any others?? 10th Mar 18 at 6:02 PM
    Hi, is anyone getting problems with getting gas delivered. I'm with calor & have been waiting 13 days for a delivery. The site has a message up with something to do with problems with suppliers.
    Anyone else getting problems with any supplier. I,m on about 4% left & that will only be a very few days.
Page 1
    • Mister G
    • By Mister G 11th Mar 18, 10:32 AM
    • 569 Posts
    • 342 Thanks
    Mister G
    • #2
    • 11th Mar 18, 10:32 AM
    • #2
    • 11th Mar 18, 10:32 AM
    I had a delivery from my local supplier HBS (Winchester) on Thursday and he was telling me that there has been a major problem at the Esso plant at Fawley (Southampton), where a lot of the LPG for the South comes from.

    They were having to go up to Manchester from Winchester to get supplies.

    The issue was affecting all distributors including Calor and Flogas.

    Apparently the fault has been repaired and the plant is up and running again. I can imagine that, what with the bad weather as well, supplies have been disrupted over a large area.
    Last edited by Mister G; 13-03-2018 at 10:36 AM.
    • topsales
    • By topsales 12th Mar 18, 7:18 PM
    • 342 Posts
    • 192 Thanks
    topsales
    • #3
    • 12th Mar 18, 7:18 PM
    • #3
    • 12th Mar 18, 7:18 PM
    Me too - have been trying to get through to Calor for 2 weeks now on the phone - impossible. Finally managed last week but was told that the delivery could take 'ages' as they are so far behind. This is in Cheshire. I am down to nearly empty with a cold weekend forecast. First winter I have used them and will be the last!
    • bellaboosmapu
    • By bellaboosmapu 12th Mar 18, 9:00 PM
    • 6 Posts
    • 3 Thanks
    bellaboosmapu
    • #4
    • 12th Mar 18, 9:00 PM
    • #4
    • 12th Mar 18, 9:00 PM
    Yes, I'm running similarly low, though I'm based up in Scotland. It might be worth looking at the reviews on Trustpilot to gauge the extent of the problem.
    • topsales
    • By topsales 13th Mar 18, 7:52 PM
    • 342 Posts
    • 192 Thanks
    topsales
    • #5
    • 13th Mar 18, 7:52 PM
    • #5
    • 13th Mar 18, 7:52 PM
    The reviews on Trustpilot and Facebook are atrocious! Doesn't seem to make any difference. I have contacted them over and over by email with no response.
    • redmen9
    • By redmen9 16th Mar 18, 11:11 AM
    • 22 Posts
    • 19 Thanks
    redmen9
    • #6
    • 16th Mar 18, 11:11 AM
    • #6
    • 16th Mar 18, 11:11 AM
    Ordered gas 2 weeks ago from Calor (02/03/18). Spent 30 minutes on the phone and couldn't get through so registered to order online with the promise to deliver in 5 days.

    Emailed them on Tuesday 13th as hadn't received the delivery and got a reply saying they'd deliver on or before the 15th. Didn't deliver yesterday (the 15th) so have contacted them again and now they say delivery for the 22/03/18.

    My tank shows >5% don't think the dial drops below that so probably lower. They claim 5% will last me 2 weeks!!!

    Beyond a joke!
    • bellaboosmapu
    • By bellaboosmapu 16th Mar 18, 6:15 PM
    • 6 Posts
    • 3 Thanks
    bellaboosmapu
    • #7
    • 16th Mar 18, 6:15 PM
    • #7
    • 16th Mar 18, 6:15 PM
    If your gauge is anything like mine, it can go below 5%. I don't have a "0%" indicator, but I'm close to where it would be if it existed!
    • worried jim
    • By worried jim 16th Mar 18, 6:22 PM
    • 9,145 Posts
    • 14,095 Thanks
    worried jim
    • #8
    • 16th Mar 18, 6:22 PM
    • #8
    • 16th Mar 18, 6:22 PM
    Reasons behind the shortage discussed today-

    http://www.bbc.co.uk/programmes/b09tyzz3
    "Only two things are infinite-the universe and human stupidity, and I'm not so sure about the universe"
    Albert Einstein
    • LittleVermin
    • By LittleVermin 16th Mar 18, 9:24 PM
    • 683 Posts
    • 676 Thanks
    LittleVermin
    • #9
    • 16th Mar 18, 9:24 PM
    Ombudsman for LPG
    • #9
    • 16th Mar 18, 9:24 PM
    Ombudsman? Yes, check this post on main "Bulk LPG .." thread. [Yes, that thread is a 'sticky' - so it sticks around at the top of the board. This thread will drop down the board as new threads are started....If you post in a sticky your post can be found simply by using the "Search this Thread" button with the appropriate word or words].

    Good luck! - and please tell forum users (in the 'Bulk LPG...' sticky) how you got on.
    • Molly_Magic
    • By Molly_Magic 21st Mar 18, 9:35 AM
    • 7 Posts
    • 0 Thanks
    Molly_Magic
    We don't have any gas currently - completely out so have no cooking facilities, hot water or heating and we've been told there's a 4-day wait from when clients phone (despite being on an auto-top up contract).
    Is anyone else in this position?
    • topsales
    • By topsales 21st Mar 18, 9:05 PM
    • 342 Posts
    • 192 Thanks
    topsales
    I think lots of people are in this position. I ordered 2 weeks ago and last week was told it might be delivered before the 29th!!! I will be well out of gas by then despite having everything turned right down for the past few weeks.
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