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  • FIRST POST
    • SimonChapmanIT
    • By SimonChapmanIT 10th Mar 18, 2:27 PM
    • 5Posts
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    SimonChapmanIT
    0 WOW
    Flight Compensation Query
    • #1
    • 10th Mar 18, 2:27 PM
    0 WOW
    Flight Compensation Query 10th Mar 18 at 2:27 PM
    I recently travelled to the USA via Amsterdam from Birmingham. My flight from Birmingham was delayed by approximately 30 minutes, but the Airline then automatically put me onto another flight from Amsterdam 5 hours later than scheduled meaning I was nearly 5 1/2 - 6 hours later arriving at my destination as my connecting airport was also changed.

    Can I claim any compensation for this?
    My flight carriers were KLM/Delta/Delta.

    We were told the delay was due to computer upgrades at Schipol and therefore Air Traffic Control had delayed us.

    Thanks,

    Simon
Page 1
    • dj1471
    • By dj1471 10th Mar 18, 4:13 PM
    • 1,184 Posts
    • 805 Thanks
    dj1471
    • #2
    • 10th Mar 18, 4:13 PM
    • #2
    • 10th Mar 18, 4:13 PM
    Yes you can, though the airline will try to claim extraordinary circumstances.

    Ask on the flight delay board for specific advice.
    • jpsartre
    • By jpsartre 10th Mar 18, 4:42 PM
    • 3,162 Posts
    • 2,079 Thanks
    jpsartre
    • #3
    • 10th Mar 18, 4:42 PM
    • #3
    • 10th Mar 18, 4:42 PM
    We were told the delay was due to computer upgrades at Schipol and therefore Air Traffic Control had delayed us.
    Originally posted by SimonChapmanIT
    If the delay was due to Air Traffic Control at AMS that's an extraordinary circumstance and no compensation would be due.
    • koalakoala
    • By koalakoala 12th Mar 18, 8:05 AM
    • 49 Posts
    • 27 Thanks
    koalakoala
    • #4
    • 12th Mar 18, 8:05 AM
    • #4
    • 12th Mar 18, 8:05 AM
    KLM have never paid out to me
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