Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • KimSibley
    • By KimSibley 9th Mar 18, 8:28 AM
    • 1Posts
    • 0Thanks
    KimSibley
    Fraud-MoneySaving Expert Search
    • #1
    • 9th Mar 18, 8:28 AM
    Fraud-MoneySaving Expert Search 9th Mar 18 at 8:28 AM
    A search has appeared on my credit report for MONEYSAVINGEXPERT & CAPITAL ONE. But it was made using my old married name,with my old address, (both of these not used for 5 years) this was performed on 4TH MARCH 2018
    I have made no search, this is fraudulent activity. I have been advised to contact you to ask you remove this and put stops in place to prevent this person form gaining money by fraud. Except there is no one to call or contact. Can someone please! help!
Page 1
    • eskbanker
    • By eskbanker 9th Mar 18, 8:34 AM
    • 7,145 Posts
    • 7,589 Thanks
    eskbanker
    • #2
    • 9th Mar 18, 8:34 AM
    • #2
    • 9th Mar 18, 8:34 AM
    MSE themselves won't be doing any credit searching, try http://www.capitalone.co.uk/support/contact-us.jsf
    • molerat
    • By molerat 9th Mar 18, 8:56 AM
    • 18,596 Posts
    • 12,744 Thanks
    molerat
    • #3
    • 9th Mar 18, 8:56 AM
    • #3
    • 9th Mar 18, 8:56 AM
    Have you used any of the MSE comparison tools ?
    www.helpforheroes.org.uk/donations.html
    • Ben8282
    • By Ben8282 9th Mar 18, 9:25 AM
    • 2,283 Posts
    • 1,017 Thanks
    Ben8282
    • #4
    • 9th Mar 18, 9:25 AM
    • #4
    • 9th Mar 18, 9:25 AM
    As this would have been a soft search there is nothing to remove as nobody but you can see it.
    • pogofish
    • By pogofish 9th Mar 18, 9:29 AM
    • 8,494 Posts
    • 8,805 Thanks
    pogofish
    • #5
    • 9th Mar 18, 9:29 AM
    • #5
    • 9th Mar 18, 9:29 AM
    What has this got to do with credit cards?

    The Board Feedback forum is the place for this!
    • PeacefulWaters
    • By PeacefulWaters 9th Mar 18, 10:40 AM
    • 8,320 Posts
    • 10,638 Thanks
    PeacefulWaters
    • #6
    • 9th Mar 18, 10:40 AM
    • #6
    • 9th Mar 18, 10:40 AM
    What has this got to do with credit cards?

    The Board Feedback forum is the place for this!
    Originally posted by pogofish
    Capital One tend to be quite big in the credit card game.
    • venison
    • By venison 9th Mar 18, 11:15 AM
    • 2,053 Posts
    • 2,200 Thanks
    venison
    • #7
    • 9th Mar 18, 11:15 AM
    • #7
    • 9th Mar 18, 11:15 AM
    Moved to site feedback forum where you should get more appropriate replies OP.
    HTH
    Ex Board Guide
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

772Posts Today

7,162Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line? https://t.co/kwjvtd75YU

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin