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  • FIRST POST
    • truth44
    • By truth44 7th Mar 18, 9:09 PM
    • 15Posts
    • 0Thanks
    truth44
    section 75 claim
    • #1
    • 7th Mar 18, 9:09 PM
    section 75 claim 7th Mar 18 at 9:09 PM
    hello,

    i have made a claim under section 75 against argos and as usual they have turned their back and told me to contact the supplier.To cut a long story short product has gone faulty and i have contacted the manufacturer.They replied by advising me that there will be handling fees and repair costs involved.My argument is that this should have been clearly written in the warranty card which in this case its not.I have spoken to the credit card company and they have now forwarded the case to a senior member of staff.

    Correct me if i am wrong is this not a breach of a contract?Surely the charges and any fees must be made explicit at the point of sale whether it is verbal or in writing.The product still falls under the warranty.Should i be writing to the financial ombudsmen at this stage or is it best to wait for the response by the credit card company?
Page 2
    • mattyprice4004
    • By mattyprice4004 12th Mar 18, 9:57 AM
    • 3,573 Posts
    • 3,046 Thanks
    mattyprice4004
    You’ve been asked about 5 times now.

    When did you purchase the item?!
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