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  • FIRST POST
    • sibod2002
    • By sibod2002 7th Mar 18, 12:16 PM
    • 58Posts
    • 9Thanks
    sibod2002
    Duality card payment protection
    • #1
    • 7th Mar 18, 12:16 PM
    Duality card payment protection 7th Mar 18 at 12:16 PM
    Hi
    I Enquiried recently to hsbc bank as to if I ever had any products with them that could be looked at in relation to PPI or the PLEVIN ruling.

    They sent me a letter today stating that I had the above protection of duality card repayment protection which was started in October 2007.
    They have given me the account number which the protection relates to and have said as a result of this letter I may wish to make a complaint and should fill in the online form from the financial ombudsmen.

    So, basically I am after advice as I donít even know what type of protection this even was or what it was for. Also am I even entitled to make a complaint ?

    Any advice be greatly appreciated
    Thanks
    Greg
Page 1
    • zx81
    • By zx81 7th Mar 18, 12:20 PM
    • 16,850 Posts
    • 17,864 Thanks
    zx81
    • #2
    • 7th Mar 18, 12:20 PM
    • #2
    • 7th Mar 18, 12:20 PM
    Also am I even entitled to make a complaint ?
    Originally posted by sibod2002
    You're entitled to complain about anything you wish.

    What is your complaint?
    • sibod2002
    • By sibod2002 7th Mar 18, 12:28 PM
    • 58 Posts
    • 9 Thanks
    sibod2002
    • #3
    • 7th Mar 18, 12:28 PM
    • #3
    • 7th Mar 18, 12:28 PM
    Hi
    I havenít got a complaint as of yet I am just after some advice as to what the duality repayment protection could be as I donít know.

    Thanks
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