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  • FIRST POST
    • The_Analyst
    • By The_Analyst 6th Mar 18, 12:35 PM
    • 40Posts
    • 35Thanks
    The_Analyst
    Barclaycard Default
    • #1
    • 6th Mar 18, 12:35 PM
    Barclaycard Default 6th Mar 18 at 12:35 PM
    So, long story short - 7 years ago my wife and I entered a DMP. As we approached the end of it (9 months to go) I started checking our credit files with the expectation that the various defaults would be dropping off. Curiously, my wife has a default with Barclaycard listed as June 2015 - 4 years after she stopped paying the contractual minimum payment.

    So, is there any reason why (nothing changed from July 2011 until Sept 2016 in terms of payments) Barclaycard would wait 4 years to default an account? Is it possible this was done in error? Is there any point in contacting them to ask they amend it?
    July 2011 - Total Debts 47,359.19
    July 2013 - Total Debts 36,092.19
    July 2015 - Total Debts 28,068.19
    July 2017 - Total Debts 15,806.26

    Apr 2018 - Total Debts 7,895.86
    Jan 2019 - Total Debts 0
Page 1
    • glentoran99
    • By glentoran99 6th Mar 18, 12:40 PM
    • 5,253 Posts
    • 4,449 Thanks
    glentoran99
    • #2
    • 6th Mar 18, 12:40 PM
    • #2
    • 6th Mar 18, 12:40 PM
    its def worth asking but they could have just been marking as arrangement to pay, they might change it though, some of mine did, some didnt
  • National Debtline
    • #3
    • 6th Mar 18, 3:35 PM
    • #3
    • 6th Mar 18, 3:35 PM
    Hello,


    The best thing to do in this situation is raise it with them. You can raise it as a complaint if you feel that is appropriate (but glentoran99 may be correct about it previously being marked as an 'arrangement').


    You can refer to the Information Commissioner's Office Guidelines about registering a default - http://www.scoronline.co.uk/sites/default/files/high_level_prinicples_document_final.pdf. And you can also escalate the complaint to the Financial Ombudsman Service and ICO if it remains unresolved to your satisfaction.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
    • The_Analyst
    • By The_Analyst 20th Mar 18, 12:41 PM
    • 40 Posts
    • 35 Thanks
    The_Analyst
    • #4
    • 20th Mar 18, 12:41 PM
    • #4
    • 20th Mar 18, 12:41 PM
    Thanks. I got in touch with PRA who manage the account now and they contacted Barclaycard on my behalf. They came back saying the date was wrong and they had corrected in to December 2014 which doesn't really help me as it's still 3+ years after we stopped paying what we should,

    Next step is to contact Barclaycard directly to ask why it took so long to default. My expectation was that our credit files would be clear by the middle/end of 2018 as we plan to move house in 2019, but this puts a fly in the ointment....
    July 2011 - Total Debts 47,359.19
    July 2013 - Total Debts 36,092.19
    July 2015 - Total Debts 28,068.19
    July 2017 - Total Debts 15,806.26

    Apr 2018 - Total Debts 7,895.86
    Jan 2019 - Total Debts 0
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