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  • FIRST POST
    • North Of Utopia
    • By North Of Utopia 5th Mar 18, 1:56 PM
    • 85Posts
    • 26Thanks
    North Of Utopia
    Selling unique discount codes
    • #1
    • 5th Mar 18, 1:56 PM
    Selling unique discount codes 5th Mar 18 at 1:56 PM
    Recently I have been selling unique discount codes on ebay without any problems, but a buyer has now opened a case saying they never received their codes which is a lie as they were sent as always via eBay messaging, the codes have now expired and I have no way to check if they were redeemed or not, have I any chance of winning this case?
Page 1
    • forgotmyname
    • By forgotmyname 5th Mar 18, 2:39 PM
    • 27,214 Posts
    • 10,962 Thanks
    forgotmyname
    • #2
    • 5th Mar 18, 2:39 PM
    • #2
    • 5th Mar 18, 2:39 PM
    Unlikely. Ebay ask for proof of delivery.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • mrcol1000
    • By mrcol1000 5th Mar 18, 2:50 PM
    • 4,580 Posts
    • 3,942 Thanks
    mrcol1000
    • #3
    • 5th Mar 18, 2:50 PM
    • #3
    • 5th Mar 18, 2:50 PM
    Unless you happen to be the CEO of the company that the discount codes are for then it is probably breaking the terms and conditions of the discount code to sell them for someone else to use. Unless it specifies they can be sold on. Therefore unless you want Ebay looking into this too much then I would refund them and quietly carry on selling your codes.
    • theonlywayisup
    • By theonlywayisup 5th Mar 18, 8:02 PM
    • 12,203 Posts
    • 8,247 Thanks
    theonlywayisup
    • #4
    • 5th Mar 18, 8:02 PM
    • #4
    • 5th Mar 18, 8:02 PM
    Unlikely. Ebay ask for proof of delivery.
    Originally posted by forgotmyname
    Assuming it's a discount code rather than a gift card discount...

    eBay don't cover intangible goods so the buyer should be unable to open a claim. If they have managed it the OP should refer eBay to their own Money Back Guarantee terms.

    If it's a Paypal case, then it's game over for the seller.
    • Brynsam
    • By Brynsam 5th Mar 18, 10:22 PM
    • 1,144 Posts
    • 770 Thanks
    Brynsam
    • #5
    • 5th Mar 18, 10:22 PM
    • #5
    • 5th Mar 18, 10:22 PM
    Give ebay CS a ring and refer them to the relevant message.
    • theonlywayisup
    • By theonlywayisup 6th Mar 18, 6:26 AM
    • 12,203 Posts
    • 8,247 Thanks
    theonlywayisup
    • #6
    • 6th Mar 18, 6:26 AM
    • #6
    • 6th Mar 18, 6:26 AM
    Give ebay CS a ring and refer them to the relevant message.
    Originally posted by Brynsam
    It won't help if the buyer has opened a case on Paypal.
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