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  • FIRST POST
    • joshly
    • By joshly 4th Mar 18, 10:57 AM
    • 138Posts
    • 11Thanks
    joshly
    Is a PAC code necessary?
    • #1
    • 4th Mar 18, 10:57 AM
    Is a PAC code necessary? 4th Mar 18 at 10:57 AM
    I have been with Orange since the 90's, always on PAYG, I believe EE took Orange over and have been buying 10 from the EE shop which lasts me a few months as I only carry the phone for emergencies.

    The Orange website is no longer available.

    I would like to use another companies SIM only deal and keep my existing phone number.
    On their website it says "It's easy to keep your number, get a PAC code from your current network".

    Is that necessary? The current phone I have was bought abroad where I used Vodafone, when I came back to the UK I just put the Orange SIM in and it worked so I assume that means my phone was unlocked.
    Am I able to just purchase the new SIM and put it in the phone and it will work without a PAC code?
Page 1
    • twhitehousescat
    • By twhitehousescat 4th Mar 18, 11:25 AM
    • 1,260 Posts
    • 1,710 Thanks
    twhitehousescat
    • #2
    • 4th Mar 18, 11:25 AM
    • #2
    • 4th Mar 18, 11:25 AM
    you need a pac code to give to the new suplier of your sim only plan , they will then transfer your number from orange/ee to them , the pac code comes from orange/ee and has to be used within 30 days

    nothing to do with your phone
    Time pretending I was asleep whilst under his desk , has given me insight to this sordid world
    • steveE2
    • By steveE2 4th Mar 18, 11:25 AM
    • 1,194 Posts
    • 1,125 Thanks
    steveE2
    • #3
    • 4th Mar 18, 11:25 AM
    • #3
    • 4th Mar 18, 11:25 AM
    You will need a PAC to transfer your original number
    • ballyblack
    • By ballyblack 4th Mar 18, 11:57 AM
    • 3,596 Posts
    • 1,858 Thanks
    ballyblack
    • #4
    • 4th Mar 18, 11:57 AM
    • #4
    • 4th Mar 18, 11:57 AM
    Am I able to just purchase the new SIM and put it in the phone and it will work without a PAC code?


    Yes it will work but this is not your old number

    To keep ur old number you need the PAC

    if you want to use the new number? no need for PAC

    ,
    Last edited by ballyblack; 04-03-2018 at 12:00 PM.
    • pmduk
    • By pmduk 4th Mar 18, 12:54 PM
    • 8,329 Posts
    • 6,142 Thanks
    pmduk
    • #5
    • 4th Mar 18, 12:54 PM
    • #5
    • 4th Mar 18, 12:54 PM
    Your phone number is nothing to do with the phone, it is contained in the SIM card, therefore, changing cards will change your number. A PAC will allow you to move the number from one company's SIM to another.
  • Jenny_EE
    • #6
    • 4th Mar 18, 5:15 PM
    • #6
    • 4th Mar 18, 5:15 PM
    I have been with Orange since the 90's, always on PAYG, I believe EE took Orange over and have been buying 10 from the EE shop which lasts me a few months as I only carry the phone for emergencies.

    The Orange website is no longer available.

    I would like to use another companies SIM only deal and keep my existing phone number.
    On their website it says "It's easy to keep your number, get a PAC code from your current network".

    Is that necessary? The current phone I have was bought abroad where I used Vodafone, when I came back to the UK I just put the Orange SIM in and it worked so I assume that means my phone was unlocked.
    Am I able to just purchase the new SIM and put it in the phone and it will work without a PAC code?
    Originally posted by joshly
    Hello, If the phone is unlocked to be used on any network that's fine you don't need to worry about getting an unlock code for the phone. A PAC code is different and allows you to take your mobile number from one network provider to another. If you want to keep your Orange number on the new network you'll need to give us a call and ask for a PAC code. http://ee.co.uk/help/get-in-touch. Thanks, Jenny
    Official Company Representative
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    • joshly
    • By joshly 4th Mar 18, 9:03 PM
    • 138 Posts
    • 11 Thanks
    joshly
    • #7
    • 4th Mar 18, 9:03 PM
    • #7
    • 4th Mar 18, 9:03 PM
    Thank-you all for the replies.

    I do want to keep my number as it is on my business flyers so I will need a PAC code.
    • d123
    • By d123 4th Mar 18, 10:25 PM
    • 7,219 Posts
    • 4,658 Thanks
    d123
    • #8
    • 4th Mar 18, 10:25 PM
    • #8
    • 4th Mar 18, 10:25 PM
    Thank-you all for the replies.

    I do want to keep my number as it is on my business flyers so I will need a PAC code.
    Originally posted by joshly
    It's a simple process, get the PAC and supply it to the new network a day or 2 before you want the service to transfer (the PAC is valid for 30 days). The old number will be live on the new SIM card the next working day after you've given it to the new provider.
    Last edited by d123; 05-03-2018 at 11:23 AM.
    ====
    • pmduk
    • By pmduk 5th Mar 18, 8:47 AM
    • 8,329 Posts
    • 6,142 Thanks
    pmduk
    • #9
    • 5th Mar 18, 8:47 AM
    • #9
    • 5th Mar 18, 8:47 AM
    I do want to keep my number as it is on my business flyers so I will need a PAC code.
    Originally posted by joshly
    Remember there can be potential pitfalls using a business line on a personal tariff. You have no priority for faults, no consequential loss cover and, technically, the network could close your account for breaching Ts&Cs. (though I've only seen this happen where businesses have misused unlimited calls and texts.)
    • eDicky
    • By eDicky 5th Mar 18, 10:40 AM
    • 3,396 Posts
    • 1,609 Thanks
    eDicky
    (the PAC is valid for days).
    Originally posted by d123
    Thirty days. Using it will terminate your Orange service.
    • d123
    • By d123 5th Mar 18, 11:23 AM
    • 7,219 Posts
    • 4,658 Thanks
    d123
    Thirty days. Using it will terminate your Orange service.
    Originally posted by eDicky
    That's a weird typo of mine, it was meant to read 30 days...
    ====
    • Enceladus
    • By Enceladus 6th Mar 18, 5:06 PM
    • 79 Posts
    • 31 Thanks
    Enceladus
    Be aware that you will lose any outstanding Orange/EE credit balance at the time of transfer. Only the original number moves to your new SIM provider, not the credit. If the new SIM is also PAYG you will need to apply some credit onto the new SIM in order to make calls etc.

    So run your credit down to a minimum level before you trigger the number port by using the PAC.
    • joshly
    • By joshly 7th Mar 18, 8:31 AM
    • 138 Posts
    • 11 Thanks
    joshly
    Thanks to everyone for all the helpful information.
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