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  • FIRST POST
    • sheilavw
    • By sheilavw 2nd Mar 18, 6:40 AM
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    sheilavw
    Esa ?
    • #1
    • 2nd Mar 18, 6:40 AM
    Esa ? 2nd Mar 18 at 6:40 AM
    My Husband had hip replacement 23/1. He completed a Self certification form and then I dropped in a 6 week sick note the hospital gave him on the 29/1 (he was in 8 days due to complications). He is on a zero hour contract and works 2 days a week normally. We heard nothing and on the 28/2 when he would normally be paid he didnt get anything. He rang and they said we should have had a form through. As his average earning was 110 he couldnt get SSP. After spending much of the day yesterday he was told to go to Gov uk and fill a form in for Universal Credit? I work full time but he had to put it as a joint claim? it said at the end if entitled will receive a payment in 37 days?
    Is this a replacement for ESA? Confused?
Page 2
    • sheilavw
    • By sheilavw 7th Mar 18, 9:17 PM
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    sheilavw
    Thanks, I explained on the phone that I wasnt claiming and she said it was contribution ESA but the appt is to prove my identity as he put down he's married . She said we are in universal credit area. His company have still not returned his sick note ( i took a copy) or a form for him to fill in. This would have been easier?
    • sheilavw
    • By sheilavw 10th Mar 18, 7:39 AM
    • 984 Posts
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    sheilavw
    Esa
    Thanks , Despite spending hours on the phone, completing the forms we were told to, security checks you were right. I turned up with all my paperwork at the Job Centre and we have done it all wrong. I even asked when booking this appt was this right because I wasnt claiming, assured it was. The lovely lady cancelled the claim and gave me the correct phone number and the forms. Ironically the form from his company arrived too!. She has given us the phone number, the options to press, the I.D required. She said someone will come to the house to see him.
    Thanks again
    • poppy12345
    • By poppy12345 10th Mar 18, 9:43 AM
    • 2,600 Posts
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    poppy12345
    Thanks , Despite spending hours on the phone, completing the forms we were told to, security checks you were right. I turned up with all my paperwork at the Job Centre and we have done it all wrong. I even asked when booking this appt was this right because I wasnt claiming, assured it was. The lovely lady cancelled the claim and gave me the correct phone number and the forms. Ironically the form from his company arrived too!. She has given us the phone number, the options to press, the I.D required. She said someone will come to the house to see him.
    Thanks again
    Originally posted by sheilavw
    Which is what we were trying to tell you the whole time. Claiming Contribution based New style ESA will of course depend on NI contribution in the last 2 tax years.
    • sheilavw
    • By sheilavw 10th Mar 18, 12:26 PM
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    sheilavw
    thanks. we spent hours on the phone and kept getting told it was correct. He checked his NI 41 full years , 2015 to 2016 full but2016 to
    2017 says part, he was off part of yr n started zero hr contract jul 16 so had earning from then on?
    • epitome
    • By epitome 10th Mar 18, 12:51 PM
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    epitome
    You did do it all wrong.

    He claimed UC which is why they wanted to see you in the jobcentre. He should withdraw his UC claim.

    He has to do a separate claim for ESA Conts New Style, for this claim they will not need to see you, and will not need to see him. He can only backdate an ESA claim up to 3 months, he will need his SSP1 from his employer, he will need to have earned enough to qualify for ESA C, circa 5600 per year for the the tax years 15/16 & 16/17 and at least 26 weeks of that in a single tax year has to be above LEL which is about 110 per week.
    • sheilavw
    • By sheilavw 10th Mar 18, 4:48 PM
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    sheilavw
    thanks! they have cancelled the claim. he finally got the form yesterday from work . 2015 to 16 just under 15k 2016 to 2017 6.333.26 (had to look at historic transactions) however some of this is ssp n a couple of hundred esa befor he started his new job mid july 2016, does this mean he hasnt enough earnings? he is going to ring monday.I have got everything ready on the checklist
    • Alice Holt
    • By Alice Holt 10th Mar 18, 5:15 PM
    • 2,028 Posts
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    Alice Holt
    From a link I posted earlier:

    "The contribution conditions
    You qualify for contributory Employment and Support Allowance (ESA) if you have paid sufficient National Insurance contributions. There are two contribution conditions you must meet:

    First contribution condition - in one of the last two complete tax years, you must have paid Class 1 or 2 contributions on relevant earnings at the lower earnings limit for at least 26 weeks. This means you must have worked for at least 26 weeks of the last two complete tax years; and
    Second contribution condition - in both of the last two complete tax years, you must have paid or been credited with, Class 1 or 2 contributions to the value of 50 times the lower earnings limit.
    The 2 tax years that are relevant are the ones that were completed before the benefit year in which your period of limited capability for work began.

    The tax year runs 6 April - 5th April
    The benefit year runs from the first Sunday in January.
    The lower earnings limit for the 2014/2015 tax year was 111 per week, for 2015/2016 it was 112 per week, for 2015/2017 it was 112 per week, "

    The Department for Work and Pensions (DWP) will treat any credits that are earned as a carer as actual National Insurance payments."

    Equivalent annual earnings to achieve the lower earnings limit for the 2014/2015 tax year was 111 times 52 = 5772, and for 2015/2016 it was 112 times 52 = 5824."
    (https://www.gov.uk/government/publications/rates-and-allowances-national-insurance-contributions/rates-and-allowances-national-insurance-contributions).
    • sheilavw
    • By sheilavw 13th Mar 18, 6:40 AM
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    sheilavw
    As instucted by our job centre he called the new ESA contributions line 08003285644 choose option 2 then option 6. They said No we are in a Universal credit area and passed him from pillar to post all day. I called back in the job centre at the end of the day. They said the people are poorly trained and the number is right. They are speaking to a manager today to tray and sort it and will ring him
    • epitome
    • By epitome 13th Mar 18, 9:01 AM
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    epitome
    As instucted by our job centre he called the new ESA contributions line 08003285644 choose option 2 then option 6. They said No we are in a Universal credit area and passed him from pillar to post all day. I called back in the job centre at the end of the day. They said the people are poorly trained and the number is right. They are speaking to a manager today to tray and sort it and will ring him
    Originally posted by sheilavw

    He has to claim ESA C New Style on the Universal Credit application line. The job centre has given you the correct phone number. Call again and say these words very clearly...
    "I wish to claim Employment Support Allowance Contributory New Style...this can only be done on the Universal Credit New claim phone line, if you are unsure about this please speak to your manager about it." If they still don't do it ask to speak to the manager directly, take names and office locations and say you want to make a formal complaint.

    His tax year earnings seem fine, just wait and see.
    Last edited by epitome; 13-03-2018 at 10:03 PM.
    • TELLIT01
    • By TELLIT01 13th Mar 18, 9:47 AM
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    TELLIT01
    I'm disappointed at the number of people here who are blaming the OP for the mess that has occurred when trying to claim Conts ESA. She has explained as clearly as she can that she did call the number provided, took the correct options, and told the person on the phone which benefit was being claimed. What more was she supposed to do? The vast majority of people haven't any idea about UC, Conts based benefits etc. It's the system which is at fault, not the claimant - certainly in this case.
    • sheilavw
    • By sheilavw 13th Mar 18, 8:01 PM
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    sheilavw
    esa
    thanks. although the man at the job centre promised to call my Husband today he didnt! i have a plastic wallet it contains the letter from his employer stating the reasons they cannot pay him ( average earnings 110 so insufficient) 2 original sick notes 1 for 6 wks dated 29/1 and one for 4 wks dated 9/3. the completed forms job centre gave me last fri when i went for My interview and they cancelled incorrect claim we made online. they also gave me a sheet of paper to choose ID, enclosed his passport marriage certificate , recent council tax bill, recent water bill and his gp medical card. when i finish work tomorrow i will go again to job centre. i dont know what else to do after he spent all monday pn the phone. thanks again
    • epitome
    • By epitome 13th Mar 18, 10:19 PM
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    epitome
    I know he said he would phone you back...but really there is no point waiting... You know the phone number, you know what to ask for see my post #29

    All you need to do is phone the UC number and make the claim to ESA CNS (but don't say it like that abbreviated)
    • sheilavw
    • By sheilavw 14th Mar 18, 6:41 AM
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    sheilavw
    Thanks, he will have another go himself and insist he is right!
    • sheilavw
    • By sheilavw 14th Mar 18, 8:53 AM
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    sheilavw
    Hi, im Mick, Sheila's husband.

    I finally got through to someone who "appeared" to know what I was talking about, he said that he will send me via email the form(s) that I need to fill out and then send back. He said once ive done that I need to ring them back up and make an appointment to visit the job centre. Im not so sure about that last bit ?.

    thanks, Mick
    • epitome
    • By epitome 14th Mar 18, 9:47 AM
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    epitome
    Well I have never made the claim, I have only advised people on here the same as you that you have to claim it on the UC helpline...
    And everyone so far on here has been advised of this, has come back just to say "thanks I finally got it sorted" they said nothing about having a form emailed to them...and the ESA is usually an electronic claim done over the phone and held on their computer. So it sounds to me like this guy has taken a short cut ...it's would be a short cut for him...less work to do quick call for his statistics... but more work for you, and potentially could cause your benefit application to be delayed again as it could be lost when printed out....


    What is the name of the form he sent you?

    For ESA C there should be no need to go to a jobcentre. The only reason he might have said this was to take the application form to the jobcentre so they could scan it electronically to ESA...is this what he said?

    I would phone back and say you want to do the ESA CNS claim over the phone, and ask to speak to a manager if they say they can't.

    Short of phoning the helpline myself and enquiring on the process I can't advise much more.

    I won't be back on here until tonight.
    • sheilavw
    • By sheilavw 14th Mar 18, 1:08 PM
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    sheilavw
    Finally sorted, I rang back and got a really nice lady who knew exactly what needed to be done. Apparently once everything is done over the phone you do need to book an appointment at the job center (which they do for you) but its only for proof of I.D. to see you are who you say and nothing more.

    Many many thanks to everyone for your help, its VERY much appreciated.

    Sheila & Mick.
    • epitome
    • By epitome 14th Mar 18, 9:37 PM
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    epitome
    And everyone so far on here has been advised of this, has come back just to say "thanks I finally got it sorted"
    Originally posted by epitome
    Finally sorted,
    Sheila & Mick.
    Originally posted by sheilavw
    See what I mean...

    Still curious what form he emailed you...

    Also a bit curious at the jobcentre for identifcation... she may not have needed to do that, she might be confusing UC processes with ESACNS process....but no matter, it's not a big deal.
    Last edited by epitome; 14-03-2018 at 9:43 PM.
    • sheilavw
    • By sheilavw 15th Mar 18, 6:36 AM
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    sheilavw
    Hi
    The forms are the same one's the job centre printed off.
    1) confirming your identity, a list of whats acceptable
    2) ESA1
    3)DP Gen for bank details.
    Despite me going into the job centre , him trying to ring the phone number, and promising to call my Husband Tuesday he didnt!
    Everything is ready now.
    Once they have visited will we post the forms and 2 sick notes ore will they take them?
    Thanks again for your help, we were on the verge of giving up!
    • epitome
    • By epitome 15th Mar 18, 8:42 AM
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    epitome
    Can you confirm you now don't have to do the ESA1 - that this was done over the phone by the second lady?

    If you are visited to check documents, the person visiting may not be from the local jobcentre. If they are from the local jobcentre I would expect them to take the med certs back to the jobcentre to be scanned.... but you are putting your trust in them actually doing this not just saying "yes I will do that for you".

    If you drop the med certs into the jobcentre, the jobcentre should scan them to the processing office. You should not need an appointment, should not be asked to wait, and should not be refused. But not all jobcentres follow the rules and they may do any of those things....in which case you should formally complain they are not following DWP guidance and "Once and Done".
    • sheilavw
    • By sheilavw 15th Mar 18, 7:53 PM
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    sheilavw
    thanks. he said on phone a long time and she asked lots of questions. she told him the person who comes will call just to verify identity. Interestingly the job centre never did call back. she said he would receive a telephone call telling him when they are coming so hopefully it will be soon
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