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  • FIRST POST
    • Homeboy 1
    • By Homeboy 1 28th Feb 18, 7:27 PM
    • 72Posts
    • 16Thanks
    Homeboy 1
    Post Office Online Saver Account
    • #1
    • 28th Feb 18, 7:27 PM
    Post Office Online Saver Account 28th Feb 18 at 7:27 PM
    Hi, I have just opened a PO online saver account with the intention of using it for Direct Debits. I have transferred an opening amount across to this account, and it went in with no problems. My question is, I can see how to set up a D/d to my nominated account, easy to do. But is it possible to set up a Direct Debit from another bank to this same Post office, (to create additional Direct debits). Any help appreciated
Page 1
    • paragon909
    • By paragon909 28th Feb 18, 7:39 PM
    • 1,343 Posts
    • 1,356 Thanks
    paragon909
    • #2
    • 28th Feb 18, 7:39 PM
    • #2
    • 28th Feb 18, 7:39 PM
    Hi, I have just opened a PO online saver account with the intention of using it for Direct Debits. I have transferred an opening amount across to this account, and it went in with no problems. My question is, I can see how to set up a D/d to my nominated account, easy to do. But is it possible to set up a Direct Debit from another bank to this same Post office, (to create additional Direct debits). Any help appreciated
    Originally posted by Homeboy 1
    No, You can only have one nominated account linked to the PO account. When you submit a direct debit, They take around 5 days before requesting from the bank, Quite long. Could use the sort code and account and it be in same day as long as you send before 5pm.

    I've got one of these accounts, But due to close it.
    • YorkshireBoy
    • By YorkshireBoy 28th Feb 18, 7:57 PM
    • 30,157 Posts
    • 18,015 Thanks
    YorkshireBoy
    • #3
    • 28th Feb 18, 7:57 PM
    • #3
    • 28th Feb 18, 7:57 PM
    The only way you'd do it with the one account is to change the nominated account twice each month. Some people have reported being able to open 2 accounts, despite the terms prohibiting it.
    • Homeboy 1
    • By Homeboy 1 28th Feb 18, 8:18 PM
    • 72 Posts
    • 16 Thanks
    Homeboy 1
    • #4
    • 28th Feb 18, 8:18 PM
    • #4
    • 28th Feb 18, 8:18 PM
    Thank you Paragon 909, and Yorkshire Boy. Your comments and advice are much appreciated
    • radoslaff
    • By radoslaff 5th Mar 18, 2:21 PM
    • 112 Posts
    • 36 Thanks
    radoslaff
    • #5
    • 5th Mar 18, 2:21 PM
    • #5
    • 5th Mar 18, 2:21 PM
    In regards to this account, do they make a hard search on the credit file before they open it? I can use one more DD but I'm just in the transition period between mortgage offer and completion and I don't need too many searches on my credit files. Thanks.
    The journey of a thousand miles begins with one step.
    • SnowTiger
    • By SnowTiger 5th Mar 18, 2:28 PM
    • 3,301 Posts
    • 2,273 Thanks
    SnowTiger
    • #6
    • 5th Mar 18, 2:28 PM
    • #6
    • 5th Mar 18, 2:28 PM
    In regards to this account, do they make a hard search on the credit file before they open it?
    Originally posted by radoslaff
    No. They don't perform a hard search.
    • WillPS
    • By WillPS 5th Mar 18, 4:03 PM
    • 305 Posts
    • 143 Thanks
    WillPS
    • #7
    • 5th Mar 18, 4:03 PM
    • #7
    • 5th Mar 18, 4:03 PM
    No, You can only have one nominated account linked to the PO account. When you submit a direct debit, They take around 5 days before requesting from the bank, Quite long. Could use the sort code and account and it be in same day as long as you send before 5pm.

    I've got one of these accounts, But due to close it.
    Originally posted by paragon909
    Do the terms prohibit two accounts of different issues being set up?
    • Over62
    • By Over62 6th Mar 18, 10:53 AM
    • 50 Posts
    • 22 Thanks
    Over62
    • #8
    • 6th Mar 18, 10:53 AM
    Different issues
    • #8
    • 6th Mar 18, 10:53 AM
    Do the terms prohibit two accounts of different issues being set up?

    My OH and I have 5 Post Office Online Saver accounts between us, of different issues and set up with different linked accounts. I'm waiting for issue 30 now to set up 2 more.
    • Badger50
    • By Badger50 6th Mar 18, 3:35 PM
    • 99 Posts
    • 98 Thanks
    Badger50
    • #9
    • 6th Mar 18, 3:35 PM
    • #9
    • 6th Mar 18, 3:35 PM
    Do the terms prohibit two accounts of different issues being set up?
    It's not clearly stated. The terms simply say "12) You may not open more than one Account in your sole name and one Account jointly in your name and that of someone else." But lots of people have successfully opened additional accounts under different issues.

    I
    • Badger50
    • By Badger50 8th Mar 18, 1:46 PM
    • 99 Posts
    • 98 Thanks
    Badger50
    Hmmm. I've tried twice, about 12 hours apart, to open an issue 29 account. Both times, after going through all the application screens and hitting "submit" I got this message: "We are very sorry - we are currently experiencing technical difficulties. Please try again in a few hours."
    I seem to remember that happening before, and in that case the "technical difficulties" actually turned out to be withdrawal of the issue.
    • EachPenny
    • By EachPenny 8th Mar 18, 2:19 PM
    • 5,166 Posts
    • 13,798 Thanks
    EachPenny
    Hmmm. I've tried twice, about 12 hours apart, to open an issue 29 account. Both times, after going through all the application screens and hitting "submit" I got this message: "We are very sorry - we are currently experiencing technical difficulties. Please try again in a few hours."
    I seem to remember that happening before, and in that case the "technical difficulties" actually turned out to be withdrawal of the issue.
    Originally posted by Badger50
    I applied a few days ago. At the end of the process I got a message saying they needed to do some further checks to complete the application... I'm still waiting to hear the outcome
    "In the future, everyone will be rich for 15 minutes"
    • Badger50
    • By Badger50 9th Mar 18, 5:11 PM
    • 99 Posts
    • 98 Thanks
    Badger50
    Hmmm. I've tried twice, about 12 hours apart, to open an issue 29 account. Both times, after going through all the application screens and hitting "submit" I got this message: "We are very sorry - we are currently experiencing technical difficulties. Please try again in a few hours."
    I seem to remember that happening before, and in that case the "technical difficulties" actually turned out to be withdrawal of the issue.
    Originally posted by Badger50
    Must have made about six attempts now. I wish they would tell you about the technical difficulties before you start instead of after you have filled everything in, yet again!
    • clivep
    • By clivep 10th Mar 18, 11:04 AM
    • 328 Posts
    • 164 Thanks
    clivep
    Must have made about six attempts now. I wish they would tell you about the technical difficulties before you start instead of after you have filled everything in, yet again!
    Originally posted by Badger50
    In my case this message was because they had blocked my account for some spurious reason. I had to call them and confirm the TSB DD details (that were correct and already had deposits taken from) for one of my Online Saver a/cs to get my account unblocked and allow new applications to go through.
    • youngretired
    • By youngretired 10th Mar 18, 1:43 PM
    • 199 Posts
    • 111 Thanks
    youngretired
    I've been trying for a week without success for my parents, but I tried today for myself after reading the comment about account being blocked and mine opened without any problems. Can't think of any reason my parents account would be blocked as only hold 1 sole account each and money's been claimed for over a year without any problems.
    • Westie983
    • By Westie983 23rd Apr 18, 5:31 AM
    • 4,354 Posts
    • 14,910 Thanks
    Westie983
    Can anyone see where you can check repeat payments now the website has changed?

    I set up a repeat payment to cover one of the cancelled Tesco's ones, and the DD has come out on the 21st but I just want to check that it is set for repeat and not one off.

    I know you used to click Move Money in and then click of repeat payments to edit or amend.

    I can see it on the new system, has anyone else found it?

    Westie983
    Save 12k in 2018 #10 Total (£25,000)+£10,000/£12,000 = 83.33%
    Sealed Pot Challenge ~ 11 #97 Total (£410) + £40/£500 = 8.00% ( x 11)
    Xmas 2018 £1 a Day #2 Total £62.59/£365 = 17.14%
    Virtual Sealed Pot #1 Total £900/£1,000 = 90.00%
    £2 Savers Club 2018 #16 Total (£1,500)+-480/£2,000 = 51.00%

    Total £12,022.59/£15,865 = 75.78%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
    • EachPenny
    • By EachPenny 23rd Apr 18, 11:37 AM
    • 5,166 Posts
    • 13,798 Thanks
    EachPenny
    Can anyone see where you can check repeat payments now the website has changed?
    Originally posted by Westie983
    I was looking and couldn't find it the other day.

    I changed my linked account and wanted to set up a repeating DD. The DD setup process kept on failing with no reason given as to why - in the end I assumed I had put in a start date which was too early and there should have been a pop-up box explaining this which was not being displayed.

    Finally the details were accepted and I got a confirmation screen, but then I couldn't find any kind of payment management page to see the DD was really there.

    I set the DD up as early as possible in May so if it fails there would still be enough time to get it re-arranged before the end of the month.
    "In the future, everyone will be rich for 15 minutes"
    • paragon909
    • By paragon909 23rd Apr 18, 12:41 PM
    • 1,343 Posts
    • 1,356 Thanks
    paragon909
    I don't like the new system, When you can a transfer out to the linked account it was in around 6-7am. Now it's not till midday. Rather annoying.
    • youngretired
    • By youngretired 23rd Apr 18, 12:49 PM
    • 199 Posts
    • 111 Thanks
    youngretired
    To be able to see your DD payment set up, you click on the circle with the 3 dots in and then DD. I had this trouble last month and was given the answer on the forum.
    • Westie983
    • By Westie983 23rd Apr 18, 3:21 PM
    • 4,354 Posts
    • 14,910 Thanks
    Westie983
    To be able to see your DD payment set up, you click on the circle with the 3 dots in and then DD. I had this trouble last month and was given the answer on the forum.
    Originally posted by youngretired
    Great thanks,

    I have checked, thanks for the help.

    Westie983
    Save 12k in 2018 #10 Total (£25,000)+£10,000/£12,000 = 83.33%
    Sealed Pot Challenge ~ 11 #97 Total (£410) + £40/£500 = 8.00% ( x 11)
    Xmas 2018 £1 a Day #2 Total £62.59/£365 = 17.14%
    Virtual Sealed Pot #1 Total £900/£1,000 = 90.00%
    £2 Savers Club 2018 #16 Total (£1,500)+-480/£2,000 = 51.00%

    Total £12,022.59/£15,865 = 75.78%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
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