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  • FIRST POST
    • grumpycrab
    • By grumpycrab 28th Feb 18, 3:56 PM
    • 3,539Posts
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    grumpycrab
    Moving email hosting from one provider to another
    • #1
    • 28th Feb 18, 3:56 PM
    Moving email hosting from one provider to another 28th Feb 18 at 3:56 PM
    Hi email hosting experts. A neighbour has email address and hosting with Clara and says its very expensive (price per GB) and spam filter is non-existant (perhaps they provide one free of charge and he just hasn't set it up...).
    Question. In laymans terms how would he move the email hosting to another provider (e.g. Google whether business account or not). Cheers.
    If you put your general location in your Profile, somebody here may be able to come and help you.
Page 1
    • Tarambor
    • By Tarambor 28th Feb 18, 4:05 PM
    • 2,874 Posts
    • 2,077 Thanks
    Tarambor
    • #2
    • 28th Feb 18, 4:05 PM
    • #2
    • 28th Feb 18, 4:05 PM
    If its an "xxxxx@clara.co.uk" then quite simply he can't, the best he can do is have Google retrieve the emails from Clara and display them in his Gmail inbox. If its a "me@mydomain.co.uk" where he registered his own domain and Clara just run the hosting servers its a fairly simple process. This is a good guide:

    https://danielmiessler.com/blog/how-to-migrate-your-custom-domains-email-to-google-and-maintain-your-addresses/
    • grumpycrab
    • By grumpycrab 28th Feb 18, 4:06 PM
    • 3,539 Posts
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    grumpycrab
    • #3
    • 28th Feb 18, 4:06 PM
    • #3
    • 28th Feb 18, 4:06 PM
    Its a "me@mydomain.co.uk" - thanks for the link.
    If you put your general location in your Profile, somebody here may be able to come and help you.
    • deskhelp
    • By deskhelp 5th Mar 18, 8:36 AM
    • 59 Posts
    • 43 Thanks
    deskhelp
    • #4
    • 5th Mar 18, 8:36 AM
    • #4
    • 5th Mar 18, 8:36 AM
    For your domain name you need to update your MX record to point to new Email hosting provider , this can be done via your domain registrar DNS manager or at you web hosting provider end and change the MX record to point to new one.
    • grumpycrab
    • By grumpycrab 5th Mar 18, 8:44 AM
    • 3,539 Posts
    • 1,596 Thanks
    grumpycrab
    • #5
    • 5th Mar 18, 8:44 AM
    • #5
    • 5th Mar 18, 8:44 AM
    For your domain name you need to update your MX record to point to new Email hosting provider , this can be done via your domain registrar DNS manager or at you web hosting provider end and change the MX record to point to new one.
    Originally posted by deskhelp
    Thanks - will be doing this tomorrow. Next question. Just changing the MX record doesn't affect web site hosting does it?
    If you put your general location in your Profile, somebody here may be able to come and help you.
    • fiendishlyclever
    • By fiendishlyclever 5th Mar 18, 9:49 PM
    • 433 Posts
    • 163 Thanks
    fiendishlyclever
    • #6
    • 5th Mar 18, 9:49 PM
    • #6
    • 5th Mar 18, 9:49 PM
    Thanks - will be doing this tomorrow. Next question. Just changing the MX record doesn't affect web site hosting does it?
    Originally posted by grumpycrab
    The MX record is just for receiving email. You need to have a service set up elsewhere to use this, you can't just point your MX records to Google (unless you have paid for their GSuite package) for example
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