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  • FIRST POST
    • Spies
    • By Spies 23rd Feb 18, 3:42 PM
    • 87Posts
    • 33Thanks
    Spies
    Sainsbury's Credit Card Application is SLOW!
    • #1
    • 23rd Feb 18, 3:42 PM
    Sainsbury's Credit Card Application is SLOW! 23rd Feb 18 at 3:42 PM
    I wanted a 0% card to pay a deposit on a car I viewed on 14th Feb so applied for one the same day on Sainsbury's.

    In the past, with other credit card providers I have been approved online and sent the card in the next few days.

    Sainsbury's however, like to be difficult, it wasn't until the end of the application (for which I was accepted and given a credit limit there and then) that I was informed that I would have to sign, and return a credit agreement.

    At this stage I didn't want to try applying for another card as I already had two checks on my credit report in as many days.

    I signed the agreement and returned it on the 16th Feb, even adding a first class stamp rather than using their 2nd class pre-paid in an effort to speed things up.

    I have been waiting the whole week for the postman to come each day with hopes that they have sent the credit card, to receive a text message today (23rd Feb), a week after posting back the agreement to say to expect to receive the card and PIN in the next 7-10 days!

    What a ridiculously long and drawn out process, it's going to be over 2 weeks since test driving the car before I have the means to pay the deposit.
Page 1
    • blindman
    • By blindman 23rd Feb 18, 4:05 PM
    • 5,139 Posts
    • 4,168 Thanks
    blindman
    • #2
    • 23rd Feb 18, 4:05 PM
    • #2
    • 23rd Feb 18, 4:05 PM
    What a ridiculously long and drawn out process...
    Originally posted by Spies
    I too applied for a Sainsbury's CC (two weeks ago) to transfer a balance that is due on the 26th Feb.

    The credit limit given was pathetically low-1200 -but I thought, whatever, and waited for the card.

    Got an email yesterday welcoming me to the Bank-but no CC yet. So nearly two weeks gone.

    So now I'm in a little bit of a quandary.

    As I applied for a BT on the application I do not know if it is being actioned (nothing on my old CC as of yet).

    So if I pay my full balance on the 26th I'm wondering if Sainsburys will also pay 1200 as part of the BT process.

    Very slow process by JS indeed.

    Would not recommend.
    • Spies
    • By Spies 4th Mar 18, 12:12 AM
    • 87 Posts
    • 33 Thanks
    Spies
    • #3
    • 4th Mar 18, 12:12 AM
    • #3
    • 4th Mar 18, 12:12 AM
    It arrived today, about half an hour before I picked up the car!

    So all in all, it took 17 days from initial application.
    • bengalknights
    • By bengalknights 4th Mar 18, 12:46 PM
    • 4,335 Posts
    • 1,593 Thanks
    bengalknights
    • #4
    • 4th Mar 18, 12:46 PM
    • #4
    • 4th Mar 18, 12:46 PM
    Unfortunatly some decisions with any finance company can be referred and done the old fasion way which takes time.
    • nic_c
    • By nic_c 4th Mar 18, 2:43 PM
    • 1,450 Posts
    • 792 Thanks
    nic_c
    • #5
    • 4th Mar 18, 2:43 PM
    • #5
    • 4th Mar 18, 2:43 PM
    It took a long while for me too, also with a credit limit a third of any card I had. Definitely over cautious. They also seem to have a very vanilla set up, feels more like a small company that have set up a call centre bought an off-the-shelf software system to run the show.
    • energy1x
    • By energy1x 4th Mar 18, 2:47 PM
    • 26 Posts
    • 3 Thanks
    energy1x
    • #6
    • 4th Mar 18, 2:47 PM
    • #6
    • 4th Mar 18, 2:47 PM
    It took me a while to get this card too. Applied and approved 8th February. Received card end of 3rd week of February.

    And then, once in receipt of the card, could not use it for a further 5 days because of snow affecting their call centre...
    • wallofbeans
    • By wallofbeans 7th Mar 18, 12:30 PM
    • 851 Posts
    • 32 Thanks
    wallofbeans
    • #7
    • 7th Mar 18, 12:30 PM
    • #7
    • 7th Mar 18, 12:30 PM
    Hi All,

    I helped a family member set one of these up and they are also waiting a long time to get it sorted.

    I helped them fill in the forms online and they were then sent a form to sign, which they did and returned.

    They then got another set of forms, this one saying "Your new SAINSBURYS NECTAR CREDIT CARD is just one step away!" and confusingly including another copy of the same form they had already returned. They said they called and were told they might as well sign and return that one too. Which they did. This was on 15th Feb, and still no credit card.

    Painfully slow...
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