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  • FIRST POST
    • Dinar
    • By Dinar 13th Feb 18, 5:32 PM
    • 12Posts
    • 7Thanks
    Dinar
    PCN on private land, what are my options?
    • #1
    • 13th Feb 18, 5:32 PM
    PCN on private land, what are my options? 13th Feb 18 at 5:32 PM
    Hi there,

    I live in an apartment complex where NSGL are employed to manage the parking. I'm allowed two parking spaces by the actual management company of the complex. However, NSGL require a parking permit to be clearly displayed in the car. I've been unable to access said permit (not due to the management of the park) and consequently I have been "fined" 80. I received the PCN on the 8th of January 2018 and I've just recently received a Notice to Keeper letter from NSGL dated the 9th of February 2018. I would of course prefer not to pay the fine and just appeal. I have tried my best to go through the Newbies thread, and though very helpful, it is rather confusing and I'd be grateful if anyone could point me in the right direction.

    I appreciate all and any help, thanks very much!
Page 1
    • waamo
    • By waamo 13th Feb 18, 6:03 PM
    • 4,245 Posts
    • 5,575 Thanks
    waamo
    • #2
    • 13th Feb 18, 6:03 PM
    • #2
    • 13th Feb 18, 6:03 PM
    Post 1 in the Newbies thread has a template in blue. Cut and paste it and send it to them.
    This space for hire.
    • Coupon-mad
    • By Coupon-mad 13th Feb 18, 6:44 PM
    • 61,682 Posts
    • 74,578 Thanks
    Coupon-mad
    • #3
    • 13th Feb 18, 6:44 PM
    • #3
    • 13th Feb 18, 6:44 PM
    it is rather confusing
    What, a thread with Q&A and one template appeal to copy? In what way is that confusing?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Ralph-y
    • By Ralph-y 13th Feb 18, 6:50 PM
    • 2,762 Posts
    • 3,489 Thanks
    Ralph-y
    • #4
    • 13th Feb 18, 6:50 PM
    • #4
    • 13th Feb 18, 6:50 PM
    so ... after sending the template as advised above ......

    have you complained to the management company ?

    Ralph
    • Fruitcake
    • By Fruitcake 13th Feb 18, 6:52 PM
    • 37,402 Posts
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    Fruitcake
    • #5
    • 13th Feb 18, 6:52 PM
    • #5
    • 13th Feb 18, 6:52 PM
    What does your lease/AST say about parking/parking permits/paying a third party for not displaying a permit?
    This will override anything the parking scammers say.
    If there is nothing in your lease/AST about permits, why are you displaying one?
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Dinar
    • By Dinar 13th Feb 18, 7:00 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    • #6
    • 13th Feb 18, 7:00 PM
    • #6
    • 13th Feb 18, 7:00 PM
    What, a thread with Q&A and one template appeal to copy? In what way is that confusing?
    Agreed, "confusing" was the wrong word to use, there is a large amount of very good and useful information in that post and I just don't want to make any missteps or mistakes that would end up holding me liable to pay for the supposed fine. But I do thank you for that post as it is really fantastic, I can be a bit over-cautious with these sorts of things and as such I wanted to ensure my next move would be the correct one.
    • Ralph-y
    • By Ralph-y 13th Feb 18, 8:07 PM
    • 2,762 Posts
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    Ralph-y
    • #7
    • 13th Feb 18, 8:07 PM
    • #7
    • 13th Feb 18, 8:07 PM
    you are not the first ... and will not be the last to be a bit overwhelmed at it all ....

    so just read the section that are reliant in detail and skim read the rest

    the court section can wait .... if needed .. so on ....

    so are you happy to send the template ... and complain ?

    have a watch of this clip where MP's debate this industry


    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    Ralph
    Last edited by Ralph-y; 13-02-2018 at 8:10 PM.
    • Dinar
    • By Dinar 14th Feb 18, 5:20 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    • #8
    • 14th Feb 18, 5:20 PM
    • #8
    • 14th Feb 18, 5:20 PM
    Hi Ralph!

    I sent the template earlier and I'll hopefully complain to the site manager soon. Does the complaint to the site manager have to be formally written or can it just be verbal? Cheers!
    • waamo
    • By waamo 14th Feb 18, 5:41 PM
    • 4,245 Posts
    • 5,575 Thanks
    waamo
    • #9
    • 14th Feb 18, 5:41 PM
    • #9
    • 14th Feb 18, 5:41 PM
    A verbal agreement won't be worth the paper it's written on.
    This space for hire.
    • Dinar
    • By Dinar 14th Feb 18, 5:54 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    A verbal agreement won't be worth the paper it's written on.
    Originally posted by waamo
    That was my thinking, what details should a complaint entail?
    • Ralph-y
    • By Ralph-y 14th Feb 18, 8:04 PM
    • 2,762 Posts
    • 3,489 Thanks
    Ralph-y
    " I've been unable to access said permit (not due to the management of the park) and consequently I have been "fined""

    would be a good start

    "What does your lease/AST say about parking/parking permits/paying a third party for not displaying a permit?
    This will override anything the parking scammers say.
    If there is nothing in your lease/AST about permits, why are you displaying one?"

    would be another ... but we need to know what the afore mentioned lease says ...

    we really want to help ...

    have you viewed the MP;s take on this 'cowboy industry' (Hansard)

    have a look here


    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    tell management how our MP's feel ....

    and anything else you can think of

    Ralph
    • Dinar
    • By Dinar 14th Feb 18, 8:10 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    Cheers mate, I get the gist of it!
    • Dinar
    • By Dinar 19th Feb 18, 5:38 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    Hi guys,

    I just got a reply from NSGL Parking - they did not provide me with a code and have said that I must provide the name and address of the driver (which I have not and will not give). I felt their reply to be overall rather unsatisfactory:

    gyazo com/a9d5286146cf68e1c22211d9b5296882 (can't post full links, sorry!)

    From reading around, I've found that my best move now is to just wait out the 35 days until a POPLA code is provided. Is there anything else I can do?
    • KeithP
    • By KeithP 19th Feb 18, 5:47 PM
    • 9,280 Posts
    • 9,544 Thanks
    KeithP
    I just got a reply from NSGL Parking - they did not provide me with a code and have said that I must provide the name and address of the driver (which I have not and will not give). I felt their reply to be overall rather unsatisfactory:

    gyazo com/a9d5286146cf68e1c22211d9b5296882 (can't post full links, sorry!)

    From reading around, I've found that my best move now is to just wait out the 35 days until a POPLA code is provided. Is there anything else I can do?
    Originally posted by Dinar
    https://gyazo.com/a9d5286146cf68e1c22211d9b5296882

    That isn't what they said at all.

    They state that they need to be able to process your data to ask you to name the driver and they will need to continue to process your data if you don't supply the name of the driver.

    This is a standard response to your DPA Section 10 Notice that you sent them.

    They go on to confirm they will respond to your appeal within the 35 days allowed.
    Last edited by KeithP; 19-02-2018 at 5:50 PM.
    .
    • Dinar
    • By Dinar 19th Feb 18, 6:00 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    That isn't what they said at all.

    They state that they need to be able to process your data to ask you to name the driver and they will need to continue to process your data if you don't supply the name of the driver.

    This is a standard response to your DPA Section 10 Notice that you sent them.

    They go on to confirm they will respond to your appeal within the 35 days allowed.
    Originally posted by KeithP
    Oh right sorry, I'm not used to the wording. So I guess I just wait it out now?
    • Dinar
    • By Dinar 10th Apr 18, 8:20 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    Hi there, I received my POPLA code last month and only now (not realising today was the last day to submit) have written up the appeal. It basically a copy paste of all the points except the "No Keeper Liability (windscreen ticket, no follow on NtK) ". Would those points be sufficient given my case (i.e. my own parking space)?

    P.S. I've gotten hold of the lease and there was nothing regarding any permits or even NSGL.
    • Fruitcake
    • By Fruitcake 10th Apr 18, 9:24 PM
    • 37,402 Posts
    • 84,288 Thanks
    Fruitcake
    Hi there, I received my POPLA code last month and only now (not realising today was the last day to submit) have written up the appeal. It basically a copy paste of all the points except the "No Keeper Liability (windscreen ticket, no follow on NtK) ". Would those points be sufficient given my case (i.e. my own parking space)?

    P.S. I've gotten hold of the lease and there was nothing regarding any permits or even NSGL.
    Originally posted by Dinar
    A PoPLA code lasts for 32 days, so if today is day 28 you have time to post your draft here for the regulars to check.
    This should be the next thing you do.
    Are you sure the NTK is POFA 2012 complaint? There aren't many scammers who know how to get this right.

    I suggest you post a redacted copy here as well as your PoPLA draft.


    Once the experts here have breathed on it you will still have time to submit it before he code expires.
    Last edited by Fruitcake; 10-04-2018 at 9:28 PM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Coupon-mad
    • By Coupon-mad 10th Apr 18, 9:25 PM
    • 61,682 Posts
    • 74,578 Thanks
    Coupon-mad
    You do have 32 days so what date was it issued? Don't rush if it's only day 28!

    (windscreen ticket, no follow on NtK)
    Eh? Your first post said you got a NTK in February. Show it to us, please, both sides.

    P.S. I've gotten hold of the lease and there was nothing regarding any permits or even NSGL.
    Think about it, don't you agree that's a good thing?!

    And have you got the permit now, and any useful emails from the MA apologising for why you were missed?
    Last edited by Coupon-mad; 10-04-2018 at 9:34 PM.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • KeithP
    • By KeithP 10th Apr 18, 9:32 PM
    • 9,280 Posts
    • 9,544 Thanks
    KeithP
    Why didn't you use 'no keeper liability'?

    That would've been a sure fire winner if the NtK was issued too late.

    You really should have reacted, and started on your PoPLA appeal, when you first appeal was refused - but of course you know that.

    What was the outcome from your complaint to the management company?
    .
    • Dinar
    • By Dinar 10th Apr 18, 11:15 PM
    • 12 Posts
    • 7 Thanks
    Dinar
    It was issued on the 13th of March (NSGL said I had 28 days to reply). NTK Front and Back:

    gyazo com/ab5ef1db956a4c5a71250614926f42a4
    gyazo com/4cbf4fd20319221348ef4dfeb2389168

    I do apologise about the bad quality images!

    Also, I was actively searching for lack of information regarding NSGL as that could possibly grant me immunity (I think).
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