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  • FIRST POST
    • faddy
    • By faddy 11th Feb 18, 6:26 PM
    • 466Posts
    • 52Thanks
    faddy
    Recovery to garage after recovery home
    • #1
    • 11th Feb 18, 6:26 PM
    Recovery to garage after recovery home 11th Feb 18 at 6:26 PM
    If your car is recovered home after a breakdown at a time of day/week when garages are closed, will all breakdown services cover subsequent recovery to a garage or does it vary from one breakdown firm to another?
Page 1
    • lincroft1710
    • By lincroft1710 11th Feb 18, 7:08 PM
    • 10,667 Posts
    • 8,905 Thanks
    lincroft1710
    • #2
    • 11th Feb 18, 7:08 PM
    • #2
    • 11th Feb 18, 7:08 PM
    Check terms and conditions of the breakdown service
    • nickcc
    • By nickcc 11th Feb 18, 7:30 PM
    • 1,798 Posts
    • 797 Thanks
    nickcc
    • #3
    • 11th Feb 18, 7:30 PM
    • #3
    • 11th Feb 18, 7:30 PM
    The recovery companies I've used state either to your home or alternative address so if your car is at your home then you will have to pay to have it moved to a garage for repair if you requested the car be delivered to your home.
    • faddy
    • By faddy 11th Feb 18, 7:56 PM
    • 466 Posts
    • 52 Thanks
    faddy
    • #4
    • 11th Feb 18, 7:56 PM
    • #4
    • 11th Feb 18, 7:56 PM
    Check terms and conditions of the breakdown service
    Originally posted by lincroft1710
    I've never seen it spelt out one way or the other in T&Cs but over the years some have done this for me or told me (most recently Autoaid) that they would if the situation arose. I'm interested in people's recent experience of this service being provided or refused.
    • arcon5
    • By arcon5 11th Feb 18, 8:30 PM
    • 13,536 Posts
    • 8,596 Thanks
    arcon5
    • #5
    • 11th Feb 18, 8:30 PM
    • #5
    • 11th Feb 18, 8:30 PM
    I thought they usually had terms about coming out to the same fault twice which this may fall under
    • faddy
    • By faddy 11th Feb 18, 8:41 PM
    • 466 Posts
    • 52 Thanks
    faddy
    • #6
    • 11th Feb 18, 8:41 PM
    • #6
    • 11th Feb 18, 8:41 PM
    I thought they usually had terms about coming out to the same fault twice which this may fall under
    Originally posted by arcon5
    I think that's to catch people who don't bother getting an intermittent fault fixed or failing battery replaced.
    • faddy
    • By faddy 11th Feb 18, 8:44 PM
    • 466 Posts
    • 52 Thanks
    faddy
    • #7
    • 11th Feb 18, 8:44 PM
    • #7
    • 11th Feb 18, 8:44 PM
    I've never seen it spelt out one way or the other in T&Cs but over the years some have done this for me or told me (most recently Autoaid) that they would if the situation arose.
    Originally posted by faddy
    In fact I've just remembered that I had a nighttime recovery to home followed by a daytime recovery to a garage by Autoaid less than two years ago!
    • eschaton
    • By eschaton 11th Feb 18, 10:19 PM
    • 1,756 Posts
    • 1,528 Thanks
    eschaton
    • #8
    • 11th Feb 18, 10:19 PM
    • #8
    • 11th Feb 18, 10:19 PM
    A few years ago I was recovered by Green Flag at around 4pm on a Sunday afternoon.

    He arrived very quickly as he was at a nearby car park and took me and the car home. He couldn't fix the car but it required a major repair so that wasn't a surprise.

    He said that someone would come back the next day at a time to suit myself and take the car to the local dealer which was about 4 miles away.

    When I called Green Flag the next morning to arrange the time for recovery, I asked if they would take the car to the supplying dealer that was about 35 miles away - it wasn't a problem. Great service.
    • faddy
    • By faddy 12th Feb 18, 3:23 PM
    • 466 Posts
    • 52 Thanks
    faddy
    • #9
    • 12th Feb 18, 3:23 PM
    • #9
    • 12th Feb 18, 3:23 PM
    I'm currently with Start Rescue (cover expires tomorrow which is why I'm comparing different firms' terms) and have just rediscovered this in their FAQs:

    "Am I entitled to a second call out if you can't recover my vehicle to a garage?

    No, we will only take you to your chosen destination under the initial call out. You are only entitled to one call out per fault and vehicle recovery to one destination. If you are at home and garages are closed, provided you have purchased the right level of cover we may advise you to call for assistance the following day. If we can't effect a repair, we will be able to recover you straight to a repairing garage.
    "

    So that's a pretty unequivocal no for them.
    Last edited by faddy; 12-02-2018 at 3:26 PM.
    • eschaton
    • By eschaton 12th Feb 18, 5:05 PM
    • 1,756 Posts
    • 1,528 Thanks
    eschaton
    I'm currently with Start Rescue (cover expires tomorrow which is why I'm comparing different firms' terms) and have just rediscovered this in their FAQs:

    "Am I entitled to a second call out if you can't recover my vehicle to a garage?

    No, we will only take you to your chosen destination under the initial call out. You are only entitled to one call out per fault and vehicle recovery to one destination. If you are at home and garages are closed, provided you have purchased the right level of cover we may advise you to call for assistance the following day. If we can't effect a repair, we will be able to recover you straight to a repairing garage.
    "

    So that's a pretty unequivocal no for them.
    Originally posted by faddy
    I would certainly recommend Green Flag and price is usually pretty good. TopCashback is currently offering lowish cashback depending on level of cover but anything is better than nothing.

    I also called them out for my last car with a flat battery that was linked to an issue from the repair of extensive accident damage, and they again turned up pretty quickly and sooner than their estimated arrival time.
    • onomatopoeia99
    • By onomatopoeia99 12th Feb 18, 6:02 PM
    • 4,185 Posts
    • 9,407 Thanks
    onomatopoeia99
    I'm with the AA and a few years ago my car conked out on the motorway at midnight. They brought me home on the back of a recovery truck and the following day got a patrol round to look at it (then tow me to a garage).
    INTP, nerd, libertarian and scifi geek.
    Home is where my books are.
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