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  • FIRST POST
    • chancesare
    • By chancesare 11th Feb 18, 1:06 PM
    • 1,731Posts
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    chancesare
    Credit/debit card surcharge....
    • #1
    • 11th Feb 18, 1:06 PM
    Credit/debit card surcharge.... 11th Feb 18 at 1:06 PM
    I booked a holiday with Sandals on their UK website back in May last year. I paid the deposit by card and was charged a fee.

    Since the new regulations and ban on credit/debit card fees in January this year I was expecting my (rather significant) balance to be free of any fees. However I've just gone to pay and they are still charging a card surcharge.

    I do think I read somewhere that contracts formed before x date would be subject to the old T&C and surcharges could still be charged, but I can't find it now.

    Can anyone help. I am happy to pay the surcharge if that's what the legislation governs but likewise, could save a large sum by not having to pay it if I can link the relevant information to them.

    Thanks in advance.
Page 1
    • p00hsticks
    • By p00hsticks 11th Feb 18, 2:21 PM
    • 6,250 Posts
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    p00hsticks
    • #2
    • 11th Feb 18, 2:21 PM
    • #2
    • 11th Feb 18, 2:21 PM
    I think you're right in that as the contract was made prior to the introduction of the legislation they can still impose a surcharge.

    The MSE article on the change is here

    https://www.moneysavingexpert.com/news/cards/2018/01/cards-fees-to-be-banned-from-saturday?_ga=2.261331597.1275211855.1507155525-621019687.1422292036
    • chancesare
    • By chancesare 11th Feb 18, 2:50 PM
    • 1,731 Posts
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    chancesare
    • #3
    • 11th Feb 18, 2:50 PM
    • #3
    • 11th Feb 18, 2:50 PM
    I think you're right in that as the contract was made prior to the introduction of the legislation they can still impose a surcharge.

    The MSE article on the change is here

    https://www.moneysavingexpert.com/news/cards/2018/01/cards-fees-to-be-banned-from-saturday?_ga=2.261331597.1275211855.1507155525-621019687.1422292036
    Originally posted by p00hsticks
    Yes, there is nothing in there regarding deposits made before the change and final payments made after.
    • p00hsticks
    • By p00hsticks 11th Feb 18, 6:19 PM
    • 6,250 Posts
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    p00hsticks
    • #4
    • 11th Feb 18, 6:19 PM
    • #4
    • 11th Feb 18, 6:19 PM
    Yes, there is nothing in there regarding deposits made before the change and final payments made after.
    Originally posted by chancesare
    Full guidance on the legislation is here
    https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/664065/payment-surcharges-guidance.pdf

    See point 2.6 in particular - ' The amendments ... apply to charges made on or after 13 January 2018, except for charges under contracts entered into before 18 July 2017'
    Last edited by p00hsticks; 11-02-2018 at 6:23 PM.
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