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  • FIRST POST
    • Darren1122
    • By Darren1122 10th Feb 18, 2:54 PM
    • 2Posts
    • 1Thanks
    Darren1122
    MotoNovo Car finance
    • #1
    • 10th Feb 18, 2:54 PM
    MotoNovo Car finance 10th Feb 18 at 2:54 PM
    I have been paying my car finance for 12months. I recived my yearly statement for 2017 and noticed some payments that were add to my account on February 9th 2017 (they also add admin fees and interest).

    The following payments have been added.

    Cash Price(Ex VAT if app)

    !09 February 2017

    151.63

    Carlylecare Premium

    !09 February 2017

    137.81

    Cash Price(Ex VAT if app)

    !09 February 2017

    227.42

    Carlylecare Premium

    !09 February 2017

    206.50

    Could anyone please explain what these are and why they got added to my account?

    Thanks
Page 1
    • camelot1971
    • By camelot1971 10th Feb 18, 6:53 PM
    • 683 Posts
    • 1,064 Thanks
    camelot1971
    • #2
    • 10th Feb 18, 6:53 PM
    • #2
    • 10th Feb 18, 6:53 PM
    I have been paying my car finance for 12months. I recived my yearly statement for 2017 and noticed some payments that were add to my account on February 9th 2017 (they also add admin fees and interest).

    The following payments have been added.

    Cash Price(Ex VAT if app)

    !09 February 2017

    151.63

    Carlylecare Premium

    !09 February 2017

    137.81

    Cash Price(Ex VAT if app)

    !09 February 2017

    227.42

    Carlylecare Premium

    !09 February 2017

    206.50

    Could anyone please explain what these are and why they got added to my account?

    Thanks
    Originally posted by Darren1122
    What did MotoNovo say when you called them?
    • Darren1122
    • By Darren1122 10th Feb 18, 7:06 PM
    • 2 Posts
    • 1 Thanks
    Darren1122
    • #3
    • 10th Feb 18, 7:06 PM
    • #3
    • 10th Feb 18, 7:06 PM
    They were closed today when I tried to call. I will be ringing first thing on Monday to find out.
    • Nearlyold
    • By Nearlyold 11th Feb 18, 1:53 PM
    • 1,036 Posts
    • 868 Thanks
    Nearlyold
    • #4
    • 11th Feb 18, 1:53 PM
    • #4
    • 11th Feb 18, 1:53 PM
    MotoNovo used to be called Carlyle Finance. Without seeing the context of these entries and how they affect the balance you owe can't really help any further. Probably just some Glitch.
    • jomaciak
    • By jomaciak 9th Mar 18, 10:31 AM
    • 1 Posts
    • 0 Thanks
    jomaciak
    • #5
    • 9th Mar 18, 10:31 AM
    • #5
    • 9th Mar 18, 10:31 AM
    Hi, did you ever find out what the Carlyecare Premium payments were as I have just noticed them on my account as well!
    • ZZL
    • By ZZL 9th Mar 18, 3:29 PM
    • 14 Posts
    • 1 Thanks
    ZZL
    • #6
    • 9th Mar 18, 3:29 PM
    • #6
    • 9th Mar 18, 3:29 PM
    Hi, did you ever find out what the Carlyecare Premium payments were as I have just noticed them on my account as well!
    Originally posted by jomaciak
    I'd like to know this also, as will have my Motonovo statement coming through next month
    • camelot1971
    • By camelot1971 9th Mar 18, 5:32 PM
    • 683 Posts
    • 1,064 Thanks
    camelot1971
    • #7
    • 9th Mar 18, 5:32 PM
    • #7
    • 9th Mar 18, 5:32 PM
    Why haven't you both just called them and asked? They are more likely to know than random people on the internet.
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