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  • FIRST POST
    • Mart34
    • By Mart34 10th Feb 18, 2:21 PM
    • 133Posts
    • 13Thanks
    Mart34
    Unrecognised debit card payment on Bank Accoubt
    • #1
    • 10th Feb 18, 2:21 PM
    Unrecognised debit card payment on Bank Accoubt 10th Feb 18 at 2:21 PM
    Recently checking my bank statement online. When I come across a payment I donít recognise. So immediately phoned the bank, they say itís something to with a recent loan application made that requested a 12p identity check on my debit card. 10 days later the company took £32.50, do I have any grounds to reclaim this £32.50 as I knew nothing about it. The bank state I authorised and confirmed the 12p during a fraud prevention call. Which I do beleive I did, however I donít remember agreeing to pay a further £32.50
Page 1
    • Money maker
    • By Money maker 10th Feb 18, 2:24 PM
    • 5,008 Posts
    • 11,387 Thanks
    Money maker
    • #2
    • 10th Feb 18, 2:24 PM
    • #2
    • 10th Feb 18, 2:24 PM
    Some of these middle men companies who search for loans for you do have a charge. Have you gone back to the website and checked the T&C's? Why on earth did you give them your debit card number?
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    • Mart34
    • By Mart34 10th Feb 18, 4:53 PM
    • 133 Posts
    • 13 Thanks
    Mart34
    • #3
    • 10th Feb 18, 4:53 PM
    • #3
    • 10th Feb 18, 4:53 PM
    Some of these middle men companies who search for loans for you do have a charge. Have you gone back to the website and checked the T&C's? Why on earth did you give them your debit card number?
    Originally posted by Money maker
    I donít know to be honest, think I only have myself to blame in all honesty, the bank said itís a very common problem. And yes I should of read the small print. Oh well, wonít be making that mistake again. And put that 1 down as something to learn from
    • jonesMUFCforever
    • By jonesMUFCforever 10th Feb 18, 4:57 PM
    • 24,870 Posts
    • 12,055 Thanks
    jonesMUFCforever
    • #4
    • 10th Feb 18, 4:57 PM
    • #4
    • 10th Feb 18, 4:57 PM
    A legit company does not need your debit card details to identify you.
    They can use the credit reference agencies to do that.

    To answer your question - the bank will not refund you - you need to refer back to the website and follow the refund process exactly as stated.
    What goes around - comes around
    give lots and you will always receive lots
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