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    • Kim_13
    • By Kim_13 9th Feb 18, 7:05 PM
    • 1,901Posts
    • 2,035Thanks
    Barclaycard Platinum Travel Excl Existing Custs?
    • #1
    • 9th Feb 18, 7:05 PM
    Barclaycard Platinum Travel Excl Existing Custs? 9th Feb 18 at 7:05 PM
    Sorry for the abbreviated title - I couldn't get it all in in the character limit.

    A relative recently asked me for advice on travel cards so I pointed them in the direction of this card. They have since been to their local Barclays to apply/have their existing Barclaycard account converted to the above. The customer adviser didn't know about this card, so said they'd get the manager who took my relative's details and eventually came back to say that my relative wasn't eligible as they already had a Barclaycard. They were told that they could not close their existing account to get this one, mentioning something about a change of terms in late January.

    Just wondering if anyone else has heard of/experienced this or whether it's worth my relative trying another branch? Is there any kind of period after which they could qualify for the card if they closed the existing one?

    Thanks for any help.
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    • Alexd52
    • By Alexd52 10th Feb 18, 5:49 PM
    • 169 Posts
    • 86 Thanks
    • #2
    • 10th Feb 18, 5:49 PM
    • #2
    • 10th Feb 18, 5:49 PM
    I successfully applied for the platinum travel card from barclaycard, having had a barclaycard platinum for many years. So the info that you have been given is incorrect.
    • Percyqted
    • By Percyqted 11th Feb 18, 12:21 AM
    • 8 Posts
    • 5 Thanks
    • #3
    • 11th Feb 18, 12:21 AM
    • #3
    • 11th Feb 18, 12:21 AM
    The are a few others facing similar problems with the Travel Card.
    See my thread. On this board

    I can't post the link as I'm a new user but just check for my user name or other topics titled Barclays Platinum Travel Cards
    I have been told the application is 'on-line' only
    • beefturnmail
    • By beefturnmail 11th Feb 18, 9:02 PM
    • 679 Posts
    • 214 Thanks
    • #4
    • 11th Feb 18, 9:02 PM
    • #4
    • 11th Feb 18, 9:02 PM
    Here is the link to the other thread on Barclaycard Platinum Travel
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