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  • FIRST POST
    • conductor71
    • By conductor71 9th Feb 18, 1:43 AM
    • 9Posts
    • 5Thanks
    conductor71
    Sudden 2G network shut down - Airtel Jersey
    • #1
    • 9th Feb 18, 1:43 AM
    Sudden 2G network shut down - Airtel Jersey 9th Feb 18 at 1:43 AM
    I was shocked to get a text yesterday from my main PAYG service provider in Jersey, Airtel-Vodafone, advising me that that they are switching off their 2G network on 1st April. Their Twitter page has never said anything about this. After some searching, I found a quiet notice hidden away on their website. They are offering a "free" 3G handset but it's not free because I would have to purchase £30 or £40 credit, which is way more than I would ever use before it expires.

    I briefly checked the regulatory situation and all I can find is a Consumer Code of Conduct for Airtel from 2014 on the web page of the local Regulator about making a complaint but it is worryingly wooly and doesn't even mention 2G, nor require them to provide a 2G service, or any other service for that matter. Other than a requirement to give a month's notice of any change, it is hard to see on what grounds I could complain.

    I choose not to use smartphones - I can access internet services on other devices including an i-Pad if I want to - and some other elderly members of my family use the same basic feature phones as me. I've very recently bought some newer 2017 feature phones (but not directly from Airtel) and I'm really angry that I won't be able to use them on Airtel come April. I feel cheated. Until a couple of weeks ago, Airtel were offering big incentives (e.g. £60 free PAYG credit) for customers of other networks to port their numbers to Airtel but there was no mention at all that they were about to shut down their 2G service.

    There are 2 other mobile networks in Jersey and this obviously raises the question of whether they could also choose to shut down their 2G services at very short notice in the future without breaking the terms of their license. Surely the public has the right to know of any future plans to switch off parts of the network well in advance, say a year or so before the planned switch off? I have also heard that some mobile networks in Europe have even switched off their 3G service as well so this might be a possibility in Jersey too.

    How does this compare to the UK mainland mobile networks - what sort of notice period did they have to provide before switching off 2G and has anyone complained to their local Trading Standards about the lack of advance notice given?

    Another unrelated grumble - why am I still not allowed to post links in my posts despite being a member of this site for years? It is telling me I'm a "new user". Can Admin not sort this out?
Page 1
    • Frozen_up_north
    • By Frozen_up_north 9th Feb 18, 8:56 AM
    • 1,447 Posts
    • 697 Thanks
    Frozen_up_north
    • #2
    • 9th Feb 18, 8:56 AM
    • #2
    • 9th Feb 18, 8:56 AM
    2G services in various countries are being switched off, so no surprise there.

    Not long ago phones were being advertised in newspapers that said "not compatible with the 3 network", which means they were only 2G... Not something to consider buying.
    • pmduk
    • By pmduk 9th Feb 18, 9:44 AM
    • 8,288 Posts
    • 6,110 Thanks
    pmduk
    • #3
    • 9th Feb 18, 9:44 AM
    • #3
    • 9th Feb 18, 9:44 AM
    Another unrelated grumble - why am I still not allowed to post links in my posts despite being a member of this site for years? It is telling me I'm a "new user". Can Admin not sort this out?
    Originally posted by conductor71
    You are relatively 'new' having made only 6 posts, sadly it's a necessary anti-spam measure to prevent post and run merchants.

    I'm not aware of any network in the UK switching off 2G, save perhaps 3 who ended it's roaming agreement with o2 for 2G phones making it a solely 3G network. That was so long ago I don't remember how it was handled.
    Last edited by pmduk; 09-02-2018 at 9:51 AM.
    • Colin_Maybe
    • By Colin_Maybe 9th Feb 18, 9:59 AM
    • 1,959 Posts
    • 868 Thanks
    Colin_Maybe
    • #4
    • 9th Feb 18, 9:59 AM
    • #4
    • 9th Feb 18, 9:59 AM
    Are there many 2G only phones still around let alone being sold?
    • pmduk
    • By pmduk 9th Feb 18, 10:27 AM
    • 8,288 Posts
    • 6,110 Thanks
    pmduk
    • #5
    • 9th Feb 18, 10:27 AM
    • #5
    • 9th Feb 18, 10:27 AM
    Only at the very low end of the market in the UK
    • indesisiv
    • By indesisiv 9th Feb 18, 12:05 PM
    • 5,474 Posts
    • 18,094 Thanks
    indesisiv
    • #6
    • 9th Feb 18, 12:05 PM
    • #6
    • 9th Feb 18, 12:05 PM
    I wasn't even aware you could buy 2g only phones nowadays.
    “Time is intended to be spent, not saved” - Alfred Wainwright
    • sparky93
    • By sparky93 9th Feb 18, 5:58 PM
    • 359 Posts
    • 101 Thanks
    sparky93
    • #7
    • 9th Feb 18, 5:58 PM
    • #7
    • 9th Feb 18, 5:58 PM
    I wasn't even aware you could buy 2g only phones nowadays.
    Originally posted by indesisiv
    a lot of usb/rs232 data modems are still available to buy new.(telemetry)
    such as
    https://uk.rs-online.com/web/c/computing-peripherals/wireless-components-modules/gsm-gprs-modems/
    Last edited by sparky93; 09-02-2018 at 6:08 PM. Reason: product type info added
    • boatman
    • By boatman 9th Feb 18, 10:01 PM
    • 3,847 Posts
    • 2,737 Thanks
    boatman
    • #8
    • 9th Feb 18, 10:01 PM
    • #8
    • 9th Feb 18, 10:01 PM
    http://airtel-vodafone.com/support/2G-switch-off

    Out of interest, which 'feature rich' phone have you bought that only has 2g on it? I would have thought all but the simplest of phones would have at least 3g on it.
    • Kernel Sanders
    • By Kernel Sanders 9th Feb 18, 10:38 PM
    • 3,263 Posts
    • 1,333 Thanks
    Kernel Sanders
    • #9
    • 9th Feb 18, 10:38 PM
    • #9
    • 9th Feb 18, 10:38 PM
    http://airtel-vodafone.com/support/2G-switch-off

    Out of interest, which 'feature rich' phone have you bought that only has 2g on it? I would have thought all but the simplest of phones would have at least 3g on it.
    Originally posted by boatman
    You can get them with FM radio, LED torches, alarms, stopwatches, CALCULATORS, converters and even voice recording. Mine also has a SD card slot as it plays MP3s.
    • esuhl
    • By esuhl 10th Feb 18, 7:46 AM
    • 8,077 Posts
    • 5,841 Thanks
    esuhl
    Are there many 2G only phones still around let alone being sold?
    Originally posted by Colin_Maybe
    Plenty -- most feature-phones don't support 3G. And feature phones are ideal for people who only need to call and text, and want decent battery life with a smaller, lighter device. And they're a lot cheaper and easier-to-use than smartphones.

    For most people, smartphones are just a toy to fiddle with when they're bored and stuck on public transport. It's not like you can really do any serious work on them.
    • PHK
    • By PHK 10th Feb 18, 10:35 AM
    • 103 Posts
    • 71 Thanks
    PHK
    Plenty -- most feature-phones don't support 3G. And feature phones are ideal for people who only need to call and text, and want decent battery life with a smaller, lighter device. And they're a lot cheaper and easier-to-use than smartphones.

    For most people, smartphones are just a toy to fiddle with when they're bored and stuck on public transport. It's not like you can really do any serious work on them.
    Originally posted by esuhl
    Talk about a sweeping generalisation. I disagree that feature phones are easier to use. On a smartphone my elderly friend can just press the picture of who she wants to call. Rather than going into contacts, scrolling down etc.

    A larger on-screen keyboard will always be easier to use than a tiny key that you have to press three times. Or pressing asterisk twice to switch to capital letters. A larger screen allows bigger text which is easier to read.

    A smartphone allows access to more flexible messaging and calling. Call your friend in Australia? No cost using WhatsApp, Skype, Messenger etc. Or pay international rates or bundle using a feature phone.

    Battery life isn't really an issue as long as you can charge every other day or so. My friend charges her iPhone every two to three days while she watches TV of an evening.
    Yes, if you want you can listen to music or watch videos or play games but you don't have to.
    • Colin_Maybe
    • By Colin_Maybe 10th Feb 18, 12:01 PM
    • 1,959 Posts
    • 868 Thanks
    Colin_Maybe
    Talk about a sweeping generalisation.
    Originally posted by PHK
    Smelt like a troll post to me, I'd ignore them.
    • boatman
    • By boatman 10th Feb 18, 2:15 PM
    • 3,847 Posts
    • 2,737 Thanks
    boatman
    You can get them with FM radio, LED torches, alarms, stopwatches, CALCULATORS, converters and even voice recording. Mine also has a SD card slot as it plays MP3s.
    Originally posted by Kernel Sanders
    The Alcatel 20.45 can be bought for £5.99 from O2, another £1 to unlock it on ebay. Think its got everything you listed.
    • conductor71
    • By conductor71 10th Feb 18, 4:22 PM
    • 9 Posts
    • 5 Thanks
    conductor71

    Out of interest, which 'feature rich' phone have you bought that only has 2g on it? I would have thought all but the simplest of phones would have at least 3g on it.
    Originally posted by boatman
    I have the Nokia 105 (2017) with days of battery life but not sure exactly how long. I wanted it simple - that's the attraction. I wanted a phone as close to the classic Nokia models of a decade ago, like the 1112, 1200 or 1208, all of which I have happily used for years on end until they started to develop issues. I have used smartphones and they are too fiddly for browsing the internet and trying to use the tiny keyboard. That is why I have other devices (laptop, i-Pad, PC) specifically for internet use.

    Part of the problem is that many phones don't make it absolutely clear in their marketing and specifications whether they're 2G only or not. For example, on the gsmarena.com website (a useful source of information) it just describes the Nokia 105's technology as 'GSM' but doesn't mention whether that means 2G only. I reckon I'm not the only one who doesn't know for sure whether GSM means 2G only or whether it can also include 3G or later.

    I have also checked the boxes which my new Nokia 105s came in and there is no obvious reference to 2G on the exterior unless it is in the extremely small print which I can't read. Same with the 'quick guide' manual inside the box. Again, it may be hidden away in the small print.

    I am also extremely glad I didn't succumb to temptation and buy the revamped Nokia 3310 when it was first launched last summer. It is expensive by feature phone standards and I now know that the first one they were selling was 2G. They have since released separate 3G and 4G models but it is easy to get them confused as they look so similar.
    • pmduk
    • By pmduk 10th Feb 18, 5:56 PM
    • 8,288 Posts
    • 6,110 Thanks
    pmduk
    I have the Nokia 105 (2017) with days of battery life but not sure exactly how long. I wanted it simple - that's the attraction.
    Originally posted by conductor71
    I'm sorry, I don't mean to cause offence, but the world moves on, just as the wheel was invented and left some people behind. Please, try try to embrace the change - you might even find a benefit!
    • Ian011
    • By Ian011 10th Feb 18, 7:14 PM
    • 1,984 Posts
    • 1,157 Thanks
    Ian011
    With 5G on the horizon, it's amazing that networks have supported 2G for all this time. It's too much of a stretch for a network.to support 2G, 3G, 4G and 5G.

    Analogue mobile phone coverage (1G) was switched off almost twenty years ago. Expect more networks to end support for 2G in the next couple of years.
    • Heng Leng
    • By Heng Leng 10th Feb 18, 10:09 PM
    • 4,482 Posts
    • 1,401 Thanks
    Heng Leng
    You are relatively 'new' having made only 6 posts, sadly it's a necessary anti-spam measure to prevent post and run merchants.

    I'm not aware of any network in the UK switching off 2G, save perhaps 3 who ended it's roaming agreement with o2 for 2G phones making it a solely 3G network. That was so long ago I don't remember how it was handled.
    Originally posted by pmduk
    3 simply changed their 2G roaming partner to Orange.
    It is still active in some rural areas of the UK.

    As they phased in the change, some people even had 2G roaming on both O2 & Orange plus normal 3G service from 3!
    • Heng Leng
    • By Heng Leng 10th Feb 18, 10:15 PM
    • 4,482 Posts
    • 1,401 Thanks
    Heng Leng
    I was shocked to get a text yesterday from my main PAYG service provider in Jersey, Airtel-Vodafone, advising me that that they are switching off their 2G network on 1st April. Their Twitter page has never said anything about this. After some searching, I found a quiet notice hidden away on their website. They are offering a "free" 3G handset but it's not free because I would have to purchase £30 or £40 credit, which is way more than I would ever use before it expires.
    Originally posted by conductor71
    As a PAYG customer, you have no commitment to them - why do you think they should be more committed to you?

    I wish the UK networks would shut off their 2G networks and shift the capacity to their 3G/4G nets.
    • conductor71
    • By conductor71 11th Feb 18, 2:15 AM
    • 9 Posts
    • 5 Thanks
    conductor71
    I'm sorry, I don't mean to cause offence, but the world moves on, just as the wheel was invented and left some people behind. Please, try try to embrace the change - you might even find a benefit!
    Originally posted by pmduk
    Well I don't mean to cause offence either but please try to embrace other people's likes and dislikes - you might even find a benefit!
    • Frozen_up_north
    • By Frozen_up_north 11th Feb 18, 10:22 AM
    • 1,447 Posts
    • 697 Thanks
    Frozen_up_north
    Well I don't mean to cause offence either but please try to embrace other people's likes and dislikes - you might even find a benefit!
    Originally posted by conductor71
    I think what we are trying to point out is that mobile phone networks need to concentrate their efforts on providing an up to date 4G network and not waste time and resources on 2G, which dates from 1991.

    Several countries have already shut down 2G, it’s only a matter of time before the rest do.
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