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  • FIRST POST
    • Lord Bob
    • By Lord Bob 8th Feb 18, 12:02 PM
    • 2Posts
    • 0Thanks
    Lord Bob
    Control Direct Debit Yourself
    • #1
    • 8th Feb 18, 12:02 PM
    Control Direct Debit Yourself 8th Feb 18 at 12:02 PM
    A lot of complaints on this energy forum relate to companies increasing direct debits when the customer thinks there's no need. At Bulb you can change your direct debit amount (and day it's taken) up or down yourself on their website with a couple of simple key taps. I haven't been with them long and I'm still well in credit from referrals so not sure what the limits are for how much you can lower it but I'd be interested to know whether many other companies allow you a similar level of control.
Page 1
    • Hengus
    • By Hengus 8th Feb 18, 1:39 PM
    • 5,585 Posts
    • 3,426 Thanks
    Hengus
    • #2
    • 8th Feb 18, 1:39 PM
    • #2
    • 8th Feb 18, 1:39 PM
    E.oN allows the consumer to adjust the monthly DD payment online but within limits.
    • gsmlnx
    • By gsmlnx 8th Feb 18, 1:54 PM
    • 816 Posts
    • 654 Thanks
    gsmlnx
    • #3
    • 8th Feb 18, 1:54 PM
    • #3
    • 8th Feb 18, 1:54 PM
    npower has any adjustment system too but it isn't as relaxed as the E.ON one. It decides the increase or decrease for you.
    • notbritishgas
    • By notbritishgas 8th Feb 18, 3:18 PM
    • 2,071 Posts
    • 932 Thanks
    notbritishgas
    • #4
    • 8th Feb 18, 3:18 PM
    • #4
    • 8th Feb 18, 3:18 PM
    EDF allow you to change the amount but do check that it is justified.

    I found that they reduced it without reason, they were very happy to put it back up
    • teddysmum
    • By teddysmum 8th Feb 18, 6:04 PM
    • 8,984 Posts
    • 5,345 Thanks
    teddysmum
    • #5
    • 8th Feb 18, 6:04 PM
    • #5
    • 8th Feb 18, 6:04 PM
    npower has any adjustment system too but it isn't as relaxed as the E.ON one. It decides the increase or decrease for you.
    Originally posted by gsmlnx


    If you do this by phone they do ask if you approve.


    They once wanted to drop mine after giving me a refund of accumulated payments, but after I pointed out that they had refunded the 'cushion', so a lower payment over winter would mean arrears, they agreed to leave the payment be.
    • Novice investor101
    • By Novice investor101 8th Feb 18, 8:30 PM
    • 118 Posts
    • 50 Thanks
    Novice investor101
    • #6
    • 8th Feb 18, 8:30 PM
    • #6
    • 8th Feb 18, 8:30 PM
    Scottish Power allow me to change my DD amount. I have to do a meter reading (do them monthly anyway) & it will automatically produce a bill & a knew DD amount, then asks if I want to keep my old DD or set it myself. Very flexible.
    • Bigphil1474
    • By Bigphil1474 9th Feb 18, 10:08 AM
    • 806 Posts
    • 340 Thanks
    Bigphil1474
    • #7
    • 9th Feb 18, 10:08 AM
    • #7
    • 9th Feb 18, 10:08 AM
    I use EDF online account management and they allow you to change the DD amount, but it is reviewed. I usually have to keep putting it back up as they seem to want to reduce it in the summer. I've been with them 5 years and our annual consumption is pretty steady so I know what I need to pay, and we usually end up spot on by the annual review date.
    • Blackbeard of Perranporth
    • By Blackbeard of Perranporth 9th Feb 18, 12:12 PM
    • 4,940 Posts
    • 29,972 Thanks
    Blackbeard of Perranporth
    • #8
    • 9th Feb 18, 12:12 PM
    • #8
    • 9th Feb 18, 12:12 PM
    Really! Scottish power have allowed me to do this for eons
    Commemorate Celebrate Inspire
    #RAF100 A century of service!
    • northwalesd
    • By northwalesd 10th Feb 18, 2:36 PM
    • 284 Posts
    • 184 Thanks
    northwalesd
    • #9
    • 10th Feb 18, 2:36 PM
    • #9
    • 10th Feb 18, 2:36 PM
    You can set the Scottish Power DD amount yourself, but there are limits. Based on this month's readings they wanted to increase my DD by about 32, I was allowed to change that but only down to an increase of around 16 per month.
    • Lauralou79
    • By Lauralou79 10th Feb 18, 6:39 PM
    • 185 Posts
    • 153 Thanks
    Lauralou79
    Ovo let you adjust your direct debits once with them for 3 months they also suggest a figure from your usage.
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