HI,
Looking for advice please.
I took out a car loan from Clydesdale Partner Finance in 2012 and, long story short, wrote off the car without gap insurance, couldn't work for a while and the loan went into default.The debt got passed to a company called Credit Resource Solutions who I have been paying monthly ever since, with no missed payments. Debt has reduced from £6000 to £2000.
Unbeknownst to me, they take the payments monthly by standing order, not DD. Last month, I got a text saying my payment was late and phoned them immediately and discovered that the payment had not gone through as my card had expired. I immediately paid and gave them my new card details - the payment was one day late.
Today, I got my new credit report through and my score has dropped by 81 points!! It says:
-You opened your Clydesdale Finance Account
-Your Clydesdale Finance Account went into default
-You closed or settled your Clydesdale Finance account.
Argh! What does this mean? I didn't open it, it went into default ages ago, and I certainly have not closed or settled it (although, on Clearscore, it is showing in the "closed account" section of my report despite having a £2000 balance).
What do I do? I've worked so hard for 2 years building my credit score by over 300 points and this wipes out a third of it with an innocent mistake!
Thank you in advance