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  • FIRST POST
    • pappa golf
    • By pappa golf 6th Feb 18, 4:03 PM
    • 8,706Posts
    • 9,308Thanks
    pappa golf
    BPA code of practice
    • #1
    • 6th Feb 18, 4:03 PM
    BPA code of practice 6th Feb 18 at 4:03 PM
    inc the one that came into play jan 2018

    its fake , its false its made up , its a joke !

    22.12 If you reject an appeal you must:
    !!!8226; tell the motorist how to make an appeal to IAS.
    This
    includes providing a template !!!8216;notice of appeal!!!8217; form
    or a link to the appropriate website for lodging an
    appeal and a valid 10-digit verification code. Even if
    the verification code is automatically printed on an
    enclosed appeal form, it must still be in a prominent
    position on the first page of the rejection letter.
    !!!8226; give the motorist a reasonable amount of time to pay
    the charge before restarting the collection process.
    We recommend that you allow at least 35 days from
    the date you rejected the challenge

    with the threat of

    Non-compliance with the Code will be dealt with and
    monitored through a scheme of sanctions. We will
    issue sanction points depending on the severity of the
    non-compliance. If you reach twelve points on your
    !!!8216;membership licence!!!8217; in any twelve month period, we may
    refer you to the BPA Council for disciplinary action. The
    referral may result in your membership with the AOS and
    the BPA being suspended or terminated.

    and

    If we find there has been a failure to comply with the
    Code, either during a complaint investigation or a
    compliance audit, you must make appropriate changes to
    your business operation to bring it into compliance. We
    will write to you asking for the changes to be made. This
    will be a formal request and we will give you a timescale
    for you to make the changes and send us evidence that
    you have done this. Depending on the nature and severity
    of the alleged Code breach, we may issue suspended
    Sanction Points and/or a formal letter of censure


    however in the case of indigo , they spout this

    Thank you for your email.

    I can see that in this instance, the charge was issued for a breach of the advertised terms and conditions by on privately owned Railway land. Charges issued on Railway land are referred to as Penalty Charge Notices because they will have been issued under railway Byelaws as well. Whilst I am sorry to learn if you were unhappy with the outcome of the appeal, it is not something I can address. The BPA has no authority to intervene in the appeals process.

    As the charge has been issued on railway land, then please be be advised that the BPA has temporarily removed the requirement for our members to provide a POPLA verification Code when an appeal is rejected. This is due to complaints being made that POPLA are not able to oversee appeals made where railway Byelaws are concerned. Until a solution is found, if a motorist remains unhappy following an appeal!!!8217;s rejection, they can appeal further via a Magistrates Court; our Code from which you have quoted does not reflect this at the moment as the decision is temporary. Unfortunately, as we cannot advise you how long the requirement will remain lifted, you will now need to use the Magistrate!!!8217;s Court to appeal further.

    The British Parking Association (BPA) has campaigned at length for clarity on the clauses in Railway Byelaws pertaining to parking to be improved, and the Government committed at a meeting in January to provide clarification but due to various circumstances, some beyond their control, this has not been forthcoming. In the meantime we will continue to work with Government to achieve a resolution to Railway Byelaws Clauses.

    Please also be aware that when a charge remains unpaid, then in due course it will be escalated to debt recovery. This is standard procedure. The cost of the charge can increase as the debt collection agency add on their costs. With that in mind, I would suggest that you now either pay the charges, or seek legal advice to contest it via Magistrates court.

    I hope this information is of use.

    how can indigo be a member of the BPA and simp;y not comply


    why was the code of practice not updated to state this ??

    indigo should be removed from DVLA on any railway/bylaw sites from access asd they are not complying with the code of practice
    Last edited by pappa golf; 06-02-2018 at 4:05 PM.
    Save a Rachael

    buy a share in crapita
Page 1
    • pappa golf
    • By pappa golf 6th Feb 18, 4:51 PM
    • 8,706 Posts
    • 9,308 Thanks
    pappa golf
    • #2
    • 6th Feb 18, 4:51 PM
    • #2
    • 6th Feb 18, 4:51 PM
    HOT OF THE PRESS

    from the BPA:

    parking eye will not be giving POPLa codes to anyone in a red car , on mon , tue and wed from now on

    we have said so , so sod off
    Save a Rachael

    buy a share in crapita
    • Johno100
    • By Johno100 6th Feb 18, 4:52 PM
    • 3,756 Posts
    • 4,406 Thanks
    Johno100
    • #3
    • 6th Feb 18, 4:52 PM
    • #3
    • 6th Feb 18, 4:52 PM
    indigo should be removed from DVLA on any railway/bylaw sites from access asd they are not complying with the code of practice
    Originally posted by pappa golf
    I thought INGIGO couldn't/weren't getting keeper details for railway/bylaws sites at present and that is why the Newbies Sticky has been amended to say not to appeal a windscreen ticket at day 26 so as not to give your details away? Or have things moved on?
    • pappa golf
    • By pappa golf 6th Feb 18, 4:59 PM
    • 8,706 Posts
    • 9,308 Thanks
    pappa golf
    • #4
    • 6th Feb 18, 4:59 PM
    • #4
    • 6th Feb 18, 4:59 PM
    we have got proof that indigo ARE getting info via DRP and stating bylaws as reason , as new as last week

    "An update on this: the KADOE volumes for the last quarter of 2017 have just been published on line. Indigo made 3653 requests in Oct/Nov/Dec, of which 877 were in December.

    the statement "from the DVLA

    ""Indigo Parking have advised that they are not and have not for a number of months been requesting data whilst they are investigating this matter" . " was in january , and clearly says "several mths" whereas the KADOE volumes disprove this
    Save a Rachael

    buy a share in crapita
    • Coupon-mad
    • By Coupon-mad 6th Feb 18, 9:53 PM
    • 58,322 Posts
    • 71,854 Thanks
    Coupon-mad
    • #5
    • 6th Feb 18, 9:53 PM
    • #5
    • 6th Feb 18, 9:53 PM
    "An update on this: the KADOE volumes for the last quarter of 2017 have just been published on line. Indigo made 3653 requests in Oct/Nov/Dec, of which 877 were in December.
    Remember that Indigo infest hospitals and lots and lots of other nasty cash-cow hotspots that can account for plenty of those KADOE requests. They are getting data for other car parks.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • pappa golf
    • By pappa golf 6th Feb 18, 9:59 PM
    • 8,706 Posts
    • 9,308 Thanks
    pappa golf
    • #6
    • 6th Feb 18, 9:59 PM
    • #6
    • 6th Feb 18, 9:59 PM
    yes , but is that the same indigo?

    even if it was the same , I dout DVLA would do any checking , and we have seen sight of one (dvla printout) jan 2018 using DR+ , so indeed indigo may not be getting bylaw info , just leaving it to DR+
    Save a Rachael

    buy a share in crapita
    • Handbags-at-dawn
    • By Handbags-at-dawn 6th Feb 18, 11:37 PM
    • 116 Posts
    • 245 Thanks
    Handbags-at-dawn
    • #7
    • 6th Feb 18, 11:37 PM
    • #7
    • 6th Feb 18, 11:37 PM
    Remember that Indigo infest hospitals and lots and lots of other nasty cash-cow hotspots that can account for plenty of those KADOE requests. They are getting data for other car parks.
    Originally posted by Coupon-mad
    It's Indigo Park Solutions Ltd (previously known as Meteor) who made those data requests. As far as I know they only do railway stations.
    Indigo Park Services, who infest hospitals as well as quite a few local authorities, are listed in the KADOE volumes separately
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