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  • FIRST POST
    • MSE Megan F
    • By MSE Megan F 1st Feb 18, 7:03 PM
    • 280Posts
    • 152Thanks
    MSE Megan F
    MSE News: 100,000s owed Power of Attorney refund
    • #1
    • 1st Feb 18, 7:03 PM
    MSE News: 100,000s owed Power of Attorney refund 1st Feb 18 at 7:03 PM
    If you registered a Power of Attorney in England or Wales between April 2013 and March 2017, you could be due a refund of up to £54...
    Read the full story:
    '100,000s owed refund of Power of Attorney registration fees'

    Click reply below to discuss. If you havenít already, join the forum to reply.
    Read the latest MSE News
    Flag up a news story: news@moneysavingexpert.com
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Page 1
    • badmemory
    • By badmemory 1st Feb 18, 8:02 PM
    • 1,602 Posts
    • 2,101 Thanks
    badmemory
    • #2
    • 1st Feb 18, 8:02 PM
    • #2
    • 1st Feb 18, 8:02 PM
    Thank you! I have now claimed online. First time I've ever been able to claim anything as I've never paid PPI etc.
    • tooldle
    • By tooldle 2nd Feb 18, 7:46 AM
    • 290 Posts
    • 458 Thanks
    tooldle
    • #3
    • 2nd Feb 18, 7:46 AM
    • #3
    • 2nd Feb 18, 7:46 AM
    Thankyou for alerting me to this news. I have just made a claim. Took only a few mins, all very easy.
    • Daytona
    • By Daytona 3rd Feb 18, 11:36 AM
    • 43 Posts
    • 6 Thanks
    Daytona
    • #4
    • 3rd Feb 18, 11:36 AM
    • #4
    • 3rd Feb 18, 11:36 AM
    Claims can be made online as well, please can you add the link to the article -
    https://www.gov.uk/power-of-attorney-refund
    • spirit
    • By spirit 3rd Feb 18, 5:29 PM
    • 2,714 Posts
    • 6,205 Thanks
    spirit
    • #5
    • 3rd Feb 18, 5:29 PM
    • #5
    • 3rd Feb 18, 5:29 PM
    I too claimed online. Thanks for the heads up.
    Mortgage free as of 10/02/2015. Every brick and blade of grass belongs to meeeee.
    • drjonabmw
    • By drjonabmw 7th Feb 18, 10:02 AM
    • 3 Posts
    • 3 Thanks
    drjonabmw
    • #6
    • 7th Feb 18, 10:02 AM
    • #6
    • 7th Feb 18, 10:02 AM
    My wife and I have just lodged claims for partial refunds for our 4 LPAs (1 each financial and 1 each health), which each cost £110 in January 2017. One claim for each person is all that is needed and it takes 5 minutes. It is really easy.
    Just bear in mind that all that is being partially refunded is the LPA registration fee. If you used a solicitor or the "reduced rate" Which service offered by MSE, there is no partial refund on this cost.
    It is easier and cheaper to go to the end provider and cut out any middle website charging for the service, however much they have reduced their fees.
    • MollyR
    • By MollyR 7th Feb 18, 10:13 AM
    • 277 Posts
    • 940 Thanks
    MollyR
    • #7
    • 7th Feb 18, 10:13 AM
    • #7
    • 7th Feb 18, 10:13 AM
    Many thanks for bringing this to our attention! My husband and I have entered our claims this morning and now await our refunds totalling nearly £150, for two LPAs each. They say it will be May before we can expect the money, but I reckon that's fair enough if they've really got a million potential cases to get through.

    (I tried to make this comment on the page about this on the main site, but found that it demanded the loathsome Facebook! So I hunted in the Forums and found this thread.)
    • ollybass
    • By ollybass 10th Feb 18, 12:54 PM
    • 17 Posts
    • 7 Thanks
    ollybass
    • #8
    • 10th Feb 18, 12:54 PM
    • #8
    • 10th Feb 18, 12:54 PM
    I paid £440 for four LPEs ( 2 each for me and my wife) two years ago. Our solicitor suggested we do it ourselves, which takes quite a bit of paperwork and time, but it would have cost us £1400 to let solicitor do them.
    Claiming was simple yesterday and I should be getting back 4 x £38 which is £152 when it comes in early May.
    • Lorian
    • By Lorian 10th Feb 18, 12:57 PM
    • 4,336 Posts
    • 2,467 Thanks
    Lorian
    • #9
    • 10th Feb 18, 12:57 PM
    • #9
    • 10th Feb 18, 12:57 PM
    One has to ask why the refunds cant be automatically processed. Why does one have to claim when the application date and donors details are all held on computer.
    • badmemory
    • By badmemory 16th Feb 18, 7:52 PM
    • 1,602 Posts
    • 2,101 Thanks
    badmemory
    I've just received notification to expect my refund within 10 working days! That is a lot quicker than I expected.
    • realaledrinker
    • By realaledrinker 17th Feb 18, 12:00 AM
    • 1,575 Posts
    • 537 Thanks
    realaledrinker
    £55.24 confirmed today. Thanks MSE!!

    Precessed in about 3 wks only.
    Ethical moneysaver
    • spirit
    • By spirit 17th Feb 18, 5:44 PM
    • 2,714 Posts
    • 6,205 Thanks
    spirit
    I too have had a text and email to say the refund will be with me in 10 days.
    Mortgage free as of 10/02/2015. Every brick and blade of grass belongs to meeeee.
    • Alikay
    • By Alikay 17th Feb 18, 5:56 PM
    • 4,766 Posts
    • 12,871 Thanks
    Alikay
    I had to scan death cert and will, as the person I had POA for has died. Unfortunately there must be a lot in this position as the mailbox is full so my email bounced back!
    • Threewheeler
    • By Threewheeler 17th Feb 18, 6:19 PM
    • 90 Posts
    • 36 Thanks
    Threewheeler
    £180.92 refund approved, Thanks MSE.
    Threewheeler
    • savetilibleed
    • By savetilibleed 19th Feb 18, 1:36 PM
    • 1,341 Posts
    • 322 Thanks
    savetilibleed
    I too have had a text and email to say the refund will be with me in 10 days.
    Originally posted by spirit
    I've had a text and email too, but it is only for one of the 2 PoAs refunds. The online application form allows a reference number from only one to be entered stating they can pick up others from that. I tried phoning twice today. They are clearly overwhelmed. Frustratingly I started at caller 18 then I waited and counted down to 1 it decided I needed to call another time and cut me off. This happened twice. I called another option. I was advised to use the email address stated. I did that and it was bounced saying their mailbox is full!
    I applied as soon as I heard about it (on MSE) on 2 Feb.
    • badmemory
    • By badmemory 26th Feb 18, 9:35 AM
    • 1,602 Posts
    • 2,101 Thanks
    badmemory
    The refund went into my bank account today. Only 16 working days altogether - very impressed!
    • savetilibleed
    • By savetilibleed 26th Feb 18, 5:27 PM
    • 1,341 Posts
    • 322 Thanks
    savetilibleed
    The refund went into my bank account today. Only 16 working days altogether - very impressed!
    Originally posted by badmemory
    Me too except only one. I resent the email that bounced. Still awaiting a reply re the second PoA.
    • P2TKL
    • By P2TKL 27th Feb 18, 1:28 PM
    • 1,583 Posts
    • 10,334 Thanks
    P2TKL
    I had to scan death cert and will, as the person I had POA for has died. Unfortunately there must be a lot in this position as the mailbox is full so my email bounced back!
    Originally posted by Alikay
    I am in the same position but as my scanner wasn't working I had to post the death certificate and probate certificate. I posted it on 13th Feb but haven't heard anything since. Which email address did you use please ?
    • ahjd
    • By ahjd 29th Apr 18, 4:20 PM
    • 1 Posts
    • 0 Thanks
    ahjd
    My advice is to check what you are owed. They say that one claim is all that is needed to search for all criteria, but it did not happen with me.

    Both my husband and I did poa for health and finance at the same time, the only way I knew my refund was wrong was that he got back twice as much as I did - after chasing them, via phone and email, they have now agreed that they only paid me for one document, so if in doubt, check!
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