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  • FIRST POST
    • tazwhoever
    • By tazwhoever 31st Jan 18, 4:07 PM
    • 920Posts
    • 213Thanks
    tazwhoever
    Sky Q recording question
    • #1
    • 31st Jan 18, 4:07 PM
    Sky Q recording question 31st Jan 18 at 4:07 PM
    When I record some programmes on Sky Q box, it is only part recorded. I always set the time well before it starts. Some are fully recorded, which is fine.

    Any ideas why some are only part recorded?

    Thanks
Page 1
    • Colin_Maybe
    • By Colin_Maybe 31st Jan 18, 4:10 PM
    • 2,224 Posts
    • 1,032 Thanks
    Colin_Maybe
    • #2
    • 31st Jan 18, 4:10 PM
    • #2
    • 31st Jan 18, 4:10 PM
    Are you manually setting the recording time? If so, why?

    When you say part recorded, how much is missing?
    • Inner Zone
    • By Inner Zone 31st Jan 18, 7:46 PM
    • 2,174 Posts
    • 1,226 Thanks
    Inner Zone
    • #3
    • 31st Jan 18, 7:46 PM
    • #3
    • 31st Jan 18, 7:46 PM
    How are you setting manual recording could not see that option on my Sky Q box.
    • tazwhoever
    • By tazwhoever 1st Feb 18, 1:38 AM
    • 920 Posts
    • 213 Thanks
    tazwhoever
    • #4
    • 1st Feb 18, 1:38 AM
    • #4
    • 1st Feb 18, 1:38 AM
    I go to the programme that want recorded, and press R button. Normally I do that in advance of 1 hour before.
    • tazwhoever
    • By tazwhoever 6th Feb 18, 8:14 PM
    • 920 Posts
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    tazwhoever
    • #5
    • 6th Feb 18, 8:14 PM
    • #5
    • 6th Feb 18, 8:14 PM
    When I set the record button 'R' in advance or manual for example from 1600 to 1630, it will record for this time but if the programme is running 5 mins late then it will miss the 5 mins.

    Any tips?
    • Carrot007
    • By Carrot007 6th Feb 18, 8:19 PM
    • 1,226 Posts
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    Carrot007
    • #6
    • 6th Feb 18, 8:19 PM
    • #6
    • 6th Feb 18, 8:19 PM
    It is up to the channel to send automatic adjustments for recording.

    Are you using some odd channel that does not do this?
    • tazwhoever
    • By tazwhoever 7th Feb 18, 2:36 PM
    • 920 Posts
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    tazwhoever
    • #7
    • 7th Feb 18, 2:36 PM
    • #7
    • 7th Feb 18, 2:36 PM
    That's what I thought. But it is only recording times, eg 1600 to 1630. If it starts few minutes early or finishes few minutes late then I haven't recorded start or finish.

    One way to overcome this to record the programme that starts after too.
    • Colin_Maybe
    • By Colin_Maybe 7th Feb 18, 3:36 PM
    • 2,224 Posts
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    Colin_Maybe
    • #8
    • 7th Feb 18, 3:36 PM
    • #8
    • 7th Feb 18, 3:36 PM
    That's what I thought. But it is only recording times, eg 1600 to 1630. If it starts few minutes early or finishes few minutes late then I haven't recorded start or finish.

    One way to overcome this to record the programme that starts after too.
    Originally posted by tazwhoever
    There's an option (on an HD+ box anyway) to add a few minutes at the start and finish of shows although this can cause an overlap. Shouldn't be a problem on a Q box though.
    • tazwhoever
    • By tazwhoever 7th Feb 18, 4:56 PM
    • 920 Posts
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    tazwhoever
    • #9
    • 7th Feb 18, 4:56 PM
    • #9
    • 7th Feb 18, 4:56 PM
    There's an option (on an HD+ box anyway) to add a few minutes at the start and finish of shows although this can cause an overlap. Shouldn't be a problem on a Q box though.
    Originally posted by Colin_Maybe
    Thanks

    Is there a link on google, so I can have look. It is only 3 weeks I've installed this Sky Q box (still learning).
    • Colin_Maybe
    • By Colin_Maybe 7th Feb 18, 7:04 PM
    • 2,224 Posts
    • 1,032 Thanks
    Colin_Maybe
    Thanks

    Is there a link on google, so I can have look. It is only 3 weeks I've installed this Sky Q box (still learning).
    Originally posted by tazwhoever
    I don't even know if the Q box still has that (I'm on HD+).

    On the HD+ box it's under Services>Options>Sky+Setup


    If you click on Sky+HD Boxes on the following link you'll see what it looks like for mine (top, right picture):- https://skyepginfo.co.uk/HowToGuides/System-Reset.php

    Edit: in fact Sky have a better page here: https://www.sky.com/help/articles/recordings-missing-the-start-or-end

    This is for HD+ boxes again, apparently Q boxes don't have this.
    Last edited by Colin_Maybe; 07-02-2018 at 7:07 PM.
    • ClippTube
    • By ClippTube 9th Feb 18, 5:44 PM
    • 5 Posts
    • 0 Thanks
    ClippTube
    Perhaps its interfered as its recording it??
    • Moneyineptitude
    • By Moneyineptitude 9th Feb 18, 11:03 PM
    • 20,424 Posts
    • 11,322 Thanks
    Moneyineptitude
    There should not be any recording clashes with Sky Q, as you are supposedly able to record up to six programmes at once...

    Otherwise, it's down to the broadcaster to keep to advertised times..
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