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  • FIRST POST
    • derrick
    • By derrick 29th Jan 18, 10:38 AM
    • 7,061Posts
    • 2,293Thanks
    derrick
    Firefox and NatWest
    • #1
    • 29th Jan 18, 10:38 AM
    Firefox and NatWest 29th Jan 18 at 10:38 AM
    I am having problems logging onto NatWest using Firefox, (58.0 64-bit) ? Have had this issue since signing up with the previous Firefox and updated to the above earlier today with the same issue

    I get the following:

    "Secure Connection Failed

    The connection to the server was reset while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.

    Learn more!!!8230;

    Report errors like this to help Mozilla identify and block malicious sites".



    I have no problems logging on via Internet Explorer, but don't like using OE due to security problems.

    I have contacted NatWest and all they can offer is use OE , clear cookies.
    I know from previous similar issues clearing cookies just does not work and just ends up loosing saved passwords etc.



    .
    Last edited by derrick; 29-01-2018 at 11:54 AM.
    Don`t steal - the Government doesn`t like the competition


Page 1
    • neilmcl
    • By neilmcl 29th Jan 18, 11:29 AM
    • 11,088 Posts
    • 7,909 Thanks
    neilmcl
    • #2
    • 29th Jan 18, 11:29 AM
    • #2
    • 29th Jan 18, 11:29 AM
    Do you really mean Outlook Express, isn't that just a discontinued Microsoft email client? Do you mean Internet Explorer?

    What are the security issues?
    • Boohoo
    • By Boohoo 29th Jan 18, 11:39 AM
    • 543 Posts
    • 55 Thanks
    Boohoo
    • #3
    • 29th Jan 18, 11:39 AM
    • #3
    • 29th Jan 18, 11:39 AM
    I am having problems logging onto NatWest using Firefox, (58.0 64-bit) ? Have had this issue since signing up with the previous Firefox and updated to the above earlier today with the same issue

    I get the following:

    "Secure Connection Failed

    The connection to the server was reset while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.

    Learn more…

    Report errors like this to help Mozilla identify and block malicious sites".



    I have no problems logging on via Outlook Express, but don't like using OE due to security problems.

    I have contacted NatWest and all they can offer is use OE , clear cookies.
    I know from previous similar issues clearing cookies just does not work and just ends up loosing saved passwords etc.



    .
    Originally posted by derrick


    I went to use Natwest online last week as i have not checked/used my account for a month(i do check my balance at the bank or ATM) and i kept getting errors with my log in details.
    The are the correct details but Natwest was saying error and i had to verify some details online to gain access.
    My account was ok and then i done a virus scan and other security scans and all came back clear.
    Went to giyf and put in natwest log in problems and there was a site called download detector i think and there were lots of clients that had the same issue.
    If you go to Natwest homepage and click fbook ther was a lot of complaints on there and some people said it was to do with an upgrade on Natwest site.
    • derrick
    • By derrick 29th Jan 18, 11:57 AM
    • 7,061 Posts
    • 2,293 Thanks
    derrick
    • #4
    • 29th Jan 18, 11:57 AM
    • #4
    • 29th Jan 18, 11:57 AM
    Do you really mean Outlook Express, isn't that just a discontinued Microsoft email client? Do you mean Internet Explorer?

    What are the security issues?
    Originally posted by neilmcl

    Yes I did mean IE

    I don't know what the security issues are.

    .
    Don`t steal - the Government doesn`t like the competition


    • neilmcl
    • By neilmcl 29th Jan 18, 4:45 PM
    • 11,088 Posts
    • 7,909 Thanks
    neilmcl
    • #5
    • 29th Jan 18, 4:45 PM
    • #5
    • 29th Jan 18, 4:45 PM
    Yes I did mean IE

    I don't know what the security issues are.

    .
    Originally posted by derrick
    Then just use it then, or better still try Chrome.
    • J B
    • By J B 29th Jan 18, 5:05 PM
    • 2,800 Posts
    • 997 Thanks
    J B
    • #6
    • 29th Jan 18, 5:05 PM
    • #6
    • 29th Jan 18, 5:05 PM
    I check my NatWest banking most days using FF
    I'm currently on v57
    • derrick
    • By derrick 29th Jan 18, 5:59 PM
    • 7,061 Posts
    • 2,293 Thanks
    derrick
    • #7
    • 29th Jan 18, 5:59 PM
    • #7
    • 29th Jan 18, 5:59 PM
    Then just use it then, or better still try Chrome.
    Originally posted by neilmcl

    I can't use it, (Firefox), see OP.

    I use Firefox all the time, but can't on NatWest site , (see OP).


    .
    Don`t steal - the Government doesn`t like the competition


    • Linton
    • By Linton 29th Jan 18, 8:36 PM
    • 9,392 Posts
    • 9,526 Thanks
    Linton
    • #8
    • 29th Jan 18, 8:36 PM
    • #8
    • 29th Jan 18, 8:36 PM
    Thae natwest site works for me on Firefox 58 64bit. Clear the cache? Perhaps try turning off the add-ons/plug-ins?
    • neilmcl
    • By neilmcl 29th Jan 18, 11:27 PM
    • 11,088 Posts
    • 7,909 Thanks
    neilmcl
    • #9
    • 29th Jan 18, 11:27 PM
    • #9
    • 29th Jan 18, 11:27 PM
    ]I can't use it, (Firefox), see OP.[/B]

    I use Firefox all the time, but can't on NatWest site , (see OP).


    .
    by derrick;73798438[B
    Use IE is what I meant.
    • Terron
    • By Terron 13th Mar 18, 2:12 PM
    • 235 Posts
    • 208 Thanks
    Terron
    I started getting this yesterday. I was able to access NatWest from Firefox last week. I phoned NatWest and they saud no one else had reported it.
    Clearing recent history fixed it.
    • AndyPix
    • By AndyPix 14th Mar 18, 9:19 AM
    • 3,644 Posts
    • 2,853 Thanks
    AndyPix
    , but don't like using OE due to security problems.
    .
    Originally posted by derrick

    Please outline the security problems that have you worried
    Running with scissors since 1978
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