Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • wi11iamm
    • By wi11iamm 21st Jan 18, 4:24 PM
    • 8Posts
    • 6Thanks
    wi11iamm
    Parking Charge Advice - PCP Enforcement Agency QA Hospital
    • #1
    • 21st Jan 18, 4:24 PM
    Parking Charge Advice - PCP Enforcement Agency QA Hospital 21st Jan 18 at 4:24 PM
    Good afternoon,

    I'd be grateful for some advice regarding a parking change my wife received from PCP Enforcement Agency. She works for the NHS and she was parked within the grounds of the QA Hospital, Portsmouth. This is what has happened so far:

    - Received PCN for not fully displaying a valid pay and display ticket.

    - Wife wrote to PCP within 14 days stating that she had displayed a Staff Permit and that she believed she was parked within a staff car park.

    - PCP replied stating that Staff Permits are not permitted for public parking spaces, referring to the Hospital parking policy and signs displayed in close proximity to where the vehicle was parked. They concluded that the charge notice was issued correctly and payment was required within 14 days.

    - Wife wrote to PCP stating again that she believed the vehicle was parked in a correct bay with a Staff Permit visible. She asked for the evidence they had allegedly recorded.

    - PCP replied providing images of the vehicle (circling a small A4 size sign 2 spaces away) and an image of her Staff Permit. An attached letter stated that her appeal was not upheld and that the charge had been returned to Collection as the appeals process has concluded. It also stated that further charges will be added if the charge remains unpaid.

    My wife hasn't yet had the opportunity to check the car park signage circled in the image to confirm their claims. I would be grateful for advice on how she should now proceed.

    Kind regards.
Page 1
    • KeithP
    • By KeithP 21st Jan 18, 4:30 PM
    • 7,681 Posts
    • 7,387 Thanks
    KeithP
    • #2
    • 21st Jan 18, 4:30 PM
    • #2
    • 21st Jan 18, 4:30 PM
    Has your wife complained to her employer?

    If the car was parked in a staff parking area the clearly the PPC are mistaken.

    Was the car parked in a staff area or not?
    Last edited by KeithP; 21-01-2018 at 4:33 PM.
    .
    • pappa golf
    • By pappa golf 21st Jan 18, 4:32 PM
    • 8,706 Posts
    • 9,308 Thanks
    pappa golf
    • #3
    • 21st Jan 18, 4:32 PM
    • #3
    • 21st Jan 18, 4:32 PM
    I seem to recall the location , but cannot put a face to the company , please give us full name and there address

    edit:

    Parkshield Collection Ltd (Trading As PCP Enforcement Agency And P.C.P.E.A)
    • wi11iamm
    • By wi11iamm 21st Jan 18, 4:56 PM
    • 8 Posts
    • 6 Thanks
    wi11iamm
    • #4
    • 21st Jan 18, 4:56 PM
    • #4
    • 21st Jan 18, 4:56 PM
    Has your wife complained to her employer?

    If the car was parked in a staff parking area the clearly the PPC are mistaken.

    Was the car parked in a staff area or not?
    Originally posted by KeithP
    She normally works at another location so she has not had the opportunity to check PCP's claims. She followed guidance provided by a colleague on where to park and was quite sure she was parked in the correct location. Not complained to her employer yet but she was considering that as the next step as well as visiting the site to check the signage.
    • wi11iamm
    • By wi11iamm 21st Jan 18, 4:57 PM
    • 8 Posts
    • 6 Thanks
    wi11iamm
    • #5
    • 21st Jan 18, 4:57 PM
    • #5
    • 21st Jan 18, 4:57 PM
    I seem to recall the location , but cannot put a face to the company , please give us full name and there address

    edit:

    Parkshield Collection Ltd (Trading As PCP Enforcement Agency And P.C.P.E.A)
    Originally posted by pappa golf
    Yes it is Parkshield Collection Ltd
    • waamo
    • By waamo 21st Jan 18, 5:35 PM
    • 3,392 Posts
    • 4,507 Thanks
    waamo
    • #6
    • 21st Jan 18, 5:35 PM
    • #6
    • 21st Jan 18, 5:35 PM
    This is an IPC company so follow the guidance in the Newbies thread for IPC companies.
    This space for hire.
    • wi11iamm
    • By wi11iamm 21st Jan 18, 5:47 PM
    • 8 Posts
    • 6 Thanks
    wi11iamm
    • #7
    • 21st Jan 18, 5:47 PM
    • #7
    • 21st Jan 18, 5:47 PM
    This is an IPC company so follow the guidance in the Newbies thread for IPC companies.
    Originally posted by waamo
    Unfortunately my wife already completed the actions listed above before I got involved, so it is too late to follow the guidance in the Newbies thread. I am requesting advice on how she proceeds now, considering that the suggested guidance has not been followed.
    • KeithP
    • By KeithP 21st Jan 18, 5:55 PM
    • 7,681 Posts
    • 7,387 Thanks
    KeithP
    • #8
    • 21st Jan 18, 5:55 PM
    • #8
    • 21st Jan 18, 5:55 PM
    Your options now are:

    1) pay.

    2) complain to the Portsmouth Hospitals NHS Trust and/or her employer.

    3) do nothing until (or unless) she receives a Letter Before Claim or court papers. Remember, the PPC have up to six years to start court action.
    .
    • waamo
    • By waamo 21st Jan 18, 6:05 PM
    • 3,392 Posts
    • 4,507 Thanks
    waamo
    • #9
    • 21st Jan 18, 6:05 PM
    • #9
    • 21st Jan 18, 6:05 PM
    Odds of court

    http://www.bmpa.eu/companydata/Parkshield_Collection.html
    This space for hire.
    • Umkomaas
    • By Umkomaas 21st Jan 18, 6:16 PM
    • 17,992 Posts
    • 28,484 Thanks
    Umkomaas
    Hardly likely to be litigious over a single ticket, especially given their previous track record, and these are any and all county court appearances; they may have nothing to do with unpaid parking charges.

    http://www.bmpa.eu/companydata/Parkshield_Collection.html

    https://bmpa.zendesk.com/hc/en-us/articles/203629841-Parkshield-Collection-Ltd

    And remember it!!!8217;s likely to cost them more to pursue at court than they are likely to recoup.

    Come back if your wife gets a LBC or MCOL paperwork.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Teedle
    • By Teedle 8th Feb 18, 9:32 PM
    • 1 Posts
    • 0 Thanks
    Teedle
    Pcp qa
    Wow me too. I went to qa for a cat scan. Im nhs and had my staff ticket in car. I bought a ticket, displayed it, ran to appt (as took 30 mins to park!) came back within time to find ticket. On closing the door, wind had blown valid ticket under nhs disc. Appealed showing valid ticket and expkained. Appeal rejected. Whatcan i do? Pay it? Seems so unfair!!
    Thanks
    Tracey
    • Ralph-y
    • By Ralph-y 8th Feb 18, 9:52 PM
    • 2,654 Posts
    • 3,330 Thanks
    Ralph-y
    hi and welcome to the forum .... to get the best out of this forums help we advise on one thread for each poster

    so please visit the forum landing page / start page

    http://forums.moneysavingexpert.com/forumdisplay.php?f=163&order=desc

    have a read of the newbies thread found there ... and then start a new thread when you need to ....

    oh and using a phone to browse the forum is not recommended ... try a PC/ Laptop .....

    good luck

    Ralph
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

33Posts Today

3,760Users online

Martin's Twitter