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  • FIRST POST
    • iansl2000
    • By iansl2000 13th Jan 18, 8:02 PM
    • 61Posts
    • 11Thanks
    iansl2000
    Moving home and cancelling new land line
    • #1
    • 13th Jan 18, 8:02 PM
    Moving home and cancelling new land line 13th Jan 18 at 8:02 PM
    Hi
    I'll be moving into a flat soon but do not want to take over the taltalk landline, does anyone know what I should be doing, talk talk dont seem to know.
    Thanks
    ian
Page 1
    • littleboo
    • By littleboo 13th Jan 18, 10:31 PM
    • 565 Posts
    • 253 Thanks
    littleboo
    • #2
    • 13th Jan 18, 10:31 PM
    • #2
    • 13th Jan 18, 10:31 PM
    Do you mean you want a landline, but not from talktalk, or that you don't want a landline at all? If you dont want a landline at all, then you don't do anything, the current owners should notify TT that they are moving and eirther cancel the service or take the service to their new address.
    • Gary_Dexter
    • By Gary_Dexter 16th Jan 18, 9:53 AM
    • 1,294 Posts
    • 743 Thanks
    Gary_Dexter
    • #3
    • 16th Jan 18, 9:53 AM
    • #3
    • 16th Jan 18, 9:53 AM
    Whomever that line is registered to needs to cancel it.

    Or you need to port in your own line with whomever you choose which will in turn cancel the TalkTalk line
    • TalkTalk
      Verified User verified user
    • By TalkTalk Verified User verified user 17th Jan 18, 11:15 AM
    • 1,840 Posts
    • 313 Thanks
    TalkTalk
    • #4
    • 17th Jan 18, 11:15 AM
    • #4
    • 17th Jan 18, 11:15 AM
    Hi Iansl2000,

    Our team will be able to look into this for you, can you clarify whether you mean there is a already a TalkTalk landline present in the flat you're moving into, or you don't want to take your existing services with you?

    Thanks,
    Becky
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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