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  • FIRST POST
    • MakeAChange
    • By MakeAChange 13th Jan 18, 6:55 PM
    • 96Posts
    • 38Thanks
    MakeAChange
    Is it still the case that,,,,,,,
    • #1
    • 13th Jan 18, 6:55 PM
    Is it still the case that,,,,,,, 13th Jan 18 at 6:55 PM
    Hi all, is it still the case that I can't switch energy provider while I have debt on the account? It's coming down but taking ages and I could pay more towards it if I switched ?
Page 1
    • Hengus
    • By Hengus 13th Jan 18, 8:23 PM
    • 5,935 Posts
    • 3,653 Thanks
    Hengus
    • #2
    • 13th Jan 18, 8:23 PM
    • #2
    • 13th Jan 18, 8:23 PM
    Hi all, is it still the case that I can't switch energy provider while I have debt on the account? It's coming down but taking ages and I could pay more towards it if I switched ?
    Originally posted by MakeAChange
    It depends on how much you owe. If the supplier doesn’t block your transfer, they it will expect the debt to be paid off in full. New suppliers will not take on a credit meter debt: they are in the business of supplying energy not offering loans. I appreciate that this is no comfort to those who are blocked from switching. All you can do is make sure that you are on your supplier’s cheapest tariff.
    • House Martin
    • By House Martin 13th Jan 18, 9:16 PM
    • 1,390 Posts
    • 1,166 Thanks
    House Martin
    • #3
    • 13th Jan 18, 9:16 PM
    • #3
    • 13th Jan 18, 9:16 PM
    The rules on switching with debt are all available online. Prepayment meters I think,are allowed to switch with £250 in debt but its a few years since this question was asked on here so double check if you are prepay.
    • spiro
    • By spiro 14th Jan 18, 10:38 AM
    • 5,955 Posts
    • 2,852 Thanks
    spiro
    • #4
    • 14th Jan 18, 10:38 AM
    • #4
    • 14th Jan 18, 10:38 AM
    If the debt is being collected via a PPM the Debt Assignment Protocol (DAP) allows you to take the debt with you if it's less than £500.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
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