Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • ryan121
    • By ryan121 13th Jan 18, 2:49 PM
    • 143Posts
    • 48Thanks
    ryan121
    Car has been cloned but how do you prove it?
    • #1
    • 13th Jan 18, 2:49 PM
    Car has been cloned but how do you prove it? 13th Jan 18 at 2:49 PM
    I've received a letter from parking eye saying I was in an aldi car park last Saturday night in Northampton for more than two hours but I live In wiltshire...

    It's pitch black in the pictures so can only really clearly see that the registration is the same but I noticed both plates have GB on them whereas mine don't. I can't even make out if it's the same type of car or colour.

    How do I prove this wasn't me or my car? I lodged an appeal but I don't really have any evidence.
Page 1
    • daveyjp
    • By daveyjp 13th Jan 18, 2:55 PM
    • 7,544 Posts
    • 6,036 Thanks
    daveyjp
    • #2
    • 13th Jan 18, 2:55 PM
    • #2
    • 13th Jan 18, 2:55 PM
    If the reg is definately the same contact the Police now.

    Its down to PE to prove it is your vehicle, not you to prove it isn!!!8217;t.

    Unfortunately it will now be in Parking Eyes !!!8216;roboclaim!!!8217; department which is why you need to get Police involved.
    Last edited by daveyjp; 13-01-2018 at 3:00 PM.
    • KeithP
    • By KeithP 13th Jan 18, 2:55 PM
    • 7,728 Posts
    • 7,483 Thanks
    KeithP
    • #3
    • 13th Jan 18, 2:55 PM
    • #3
    • 13th Jan 18, 2:55 PM
    No evidence?

    How about pictures of your plates for a start - without the 'GB' on them?

    Any evidence of where your car actually was?
    Last edited by KeithP; 13-01-2018 at 3:01 PM.
    .
    • ryan121
    • By ryan121 13th Jan 18, 3:06 PM
    • 143 Posts
    • 48 Thanks
    ryan121
    • #4
    • 13th Jan 18, 3:06 PM
    • #4
    • 13th Jan 18, 3:06 PM
    I phoned the police who said there is nothing they can do until I deal with parking eye first. They said that I should ask parking eye to actually prove it's my car by checking its the same colour but I don't see how that's possible as it's too dark.

    I was at home the whole weekend and the car was parked beside my house but there is no proof of that I suppose. I did say about the number plates but the problem is you can get stickers now so they can just come on and off.

    I feel like I'm going to struggle to defend this but there is no way I'm paying it when I know it wasn't me.
    • Umkomaas
    • By Umkomaas 13th Jan 18, 3:18 PM
    • 18,035 Posts
    • 28,573 Thanks
    Umkomaas
    • #5
    • 13th Jan 18, 3:18 PM
    • #5
    • 13th Jan 18, 3:18 PM
    Complain to the BPA and DVLA and ask them to investigate. If neither you nor your car were anywhere near Northampton, then why should you have to do the work on this. That!!!8217;s the trouble with this game, all the PPC has to do is launch a PCN and the motorist is left having to do loads of uneccessary work - especially when there is no case whatsoever.

    aos@britishparking.co.uk - FTAO Mr S Clark

    david.dunford@dvla.gsi.gov.uk
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Half_way
    • By Half_way 13th Jan 18, 3:43 PM
    • 4,163 Posts
    • 5,912 Thanks
    Half_way
    • #6
    • 13th Jan 18, 3:43 PM
    • #6
    • 13th Jan 18, 3:43 PM
    is this a definite clone, and not just a crappy image?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
    • Fruitcake
    • By Fruitcake 13th Jan 18, 3:46 PM
    • 36,819 Posts
    • 83,314 Thanks
    Fruitcake
    • #7
    • 13th Jan 18, 3:46 PM
    • #7
    • 13th Jan 18, 3:46 PM
    I suggest you do the following.

    Go to a police station and report that a crime has been committed. Take pictures of your vehicle and reg number plate, and also show the ones from parking lie. Insist they give you a crime number as not only does your vehicle reg appear to have been cloned, but you are concerned this may be a case of identity theft.

    Submit an appeal to parking lie, stating your vehicle has been cloned, that you are not, and never have been the the driver or keeper of the vehicle in their images, and include the pics of your and their number plates, and the crime number if you can prise one out of the boys in blue.

    Complain to the DVLA (who need to know this anyway) and the BPA. Again include pics of the two different types of reg plate and crime number.

    If the police don't take this seriously, contact your MP. Police not acting on a reported crime is rubbish, and there is no way they should be telling the victim of a crime to go and ask an unregulated private company for help that has been known to lie in court.
    Last edited by Fruitcake; 13-01-2018 at 3:50 PM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • ryan121
    • By ryan121 13th Jan 18, 3:49 PM
    • 143 Posts
    • 48 Thanks
    ryan121
    • #8
    • 13th Jan 18, 3:49 PM
    • #8
    • 13th Jan 18, 3:49 PM
    The image was very clear, definitely the same registration. I'll have to go to the police station because someone is driving around with my registration and this could simply happen again. Bit concerning the police didn't care about that.
    • Coupon-mad
    • By Coupon-mad 13th Jan 18, 5:22 PM
    • 58,576 Posts
    • 72,079 Thanks
    Coupon-mad
    • #9
    • 13th Jan 18, 5:22 PM
    • #9
    • 13th Jan 18, 5:22 PM
    The image was very clear, definitely the same registration.
    Originally posted by ryan121
    No it wasn't.

    The image posted to you, was ENHANCED by Parking Eye, and likely enhanced wrongly. The pics were taken in the dark and the eventual image is not the grainy original they 'worked with'.

    This will NOT be a clone.

    This is PE getting it wrong, so calm down, no Police station.

    Simply appeal ONLINE (not by post, never) and attach images of your number-plates (no 'GB') and tell PE that:

    You have reported this incident to the DVLA because ParkingEye have erred when falsely altering their camera image and enhanced and interpreted the number-plate wrongly. This means they have applied without reasonable cause to the DVLA for the wrong plate, and must apologise and remove all your data immediately. Demand an apology for data misuse, or you will sue them.

    And email David Dunford at the DVLA to complain about ParkingEye skewing a grainy image in the dark, to make it match your number-plate when you've never been to Northampton and or has your car!

    david.dunford@dvla.gsi.gov.uk

    HTH, this is easily dealt with.



    there is no way I'm paying it when I know it wasn't me.
    You do know NEVER to pay a private parking charge even if it WAS you, we hope?
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Half_way
    • By Half_way 13th Jan 18, 8:12 PM
    • 4,163 Posts
    • 5,912 Thanks
    Half_way
    Also involve ALDI in this, they will be jointly liable for the actions of their agents, parking eye.
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
    • Loadsofchildren123
    • By Loadsofchildren123 16th Jan 18, 1:02 PM
    • 2,140 Posts
    • 3,595 Thanks
    Loadsofchildren123
    Have you got a smart phone? If so, you may be able to show where you were on the date in question. Half way (I think) posted about how to do this, I'll try to find the post.


    Other than that, you will probably have something that you can rely on to show you weren't there. Eg text messages, emails etc, showing what your plans were that day. Did anyone visit you or phone you, who can confirm you were at home? What did you do that day? You are your own evidence, so even if there's no independent proof, if you give an account of what you remember doing that day, the PPC can't prove otherwise (ie they can't produce a witness who says you weren't at home but were in the car park), but you'd need to add as much detail and colour to your own evidence (eg do you remember what you watched on tv?).


    If it appears to be a cloned plate I would try and get a crime ref number because this adds weight to your defence and shows you are concerned about it. CM is right that the image may have been over-enhanced though, and it may not in fact be a clone, but based on the PE picture you should err on the side of caution. The police SHOULD be interested in this.


    If there does turn out to be a clone, having reported it to the police will also help if any speeding tickets or similar start dropping on your doormat!
    Although a practising Solicitor, my posts here are NOT legal advice, but are personal opinion based on limited facts provided anonymously by forum users. I accept no liability for the accuracy of any such posts and users are advised that, if they wish to obtain formal legal advice specific to their case, they must seek instruct and pay a solicitor.
    • Loadsofchildren123
    • By Loadsofchildren123 16th Jan 18, 1:07 PM
    • 2,140 Posts
    • 3,595 Thanks
    Loadsofchildren123
    http://forums.moneysavingexpert.com/showthread.php?p=73279871#post73279871


    post #8 on this thread
    Although a practising Solicitor, my posts here are NOT legal advice, but are personal opinion based on limited facts provided anonymously by forum users. I accept no liability for the accuracy of any such posts and users are advised that, if they wish to obtain formal legal advice specific to their case, they must seek instruct and pay a solicitor.
    • ryan121
    • By ryan121 23rd Feb 18, 9:34 PM
    • 143 Posts
    • 48 Thanks
    ryan121
    Update:

    The parking charge has been cancelled.

    I only sent pictures of my car but also made a few points. GB on number plates in their pictures but not on my car. There are two Aldi stores within a five minute drive of my house so it makes absolutely no sense I would drive to an Aldi so far away and I don't even shop at Aldi. I finally made the point their process is flawed as they only go by the number plate but my case shows that isn't enough when car cloning is an issue. It's also concerning the picture quality is so bad especially at night when that's what they rely on as evidence.

    I presume they believed there was too much doubt for them to be successful in a court case.
    • The Deep
    • By The Deep 23rd Feb 18, 9:58 PM
    • 9,520 Posts
    • 9,301 Thanks
    The Deep
    If you have not already done so You need to report this to the police now, tonight. The car could be involved in a bank robbery, or a hit and run. What a goose you will look when they break down your front door.
    Last edited by The Deep; 23-02-2018 at 10:02 PM.
    You never know how far you can go until you go too far.
    • ryan121
    • By ryan121 23rd Feb 18, 10:05 PM
    • 143 Posts
    • 48 Thanks
    ryan121
    They're hardly criminal masterminds. So far they've only spent two hours in an Aldi car park on a Saturday night. The police clearly aren't interested so I'm not wasting my time. Would be happy for them to turn up at my door, maybe they'd take it more seriously then.
    • Fruitcake
    • By Fruitcake 23rd Feb 18, 10:06 PM
    • 36,819 Posts
    • 83,314 Thanks
    Fruitcake
    Complain to the BPA, the DVLA, ALDI, and your MP that you have been accused of committing an offence even though you are innocent, because Parking Lie use a not fit for purpose ANPR system.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Coupon-mad
    • By Coupon-mad 23rd Feb 18, 10:07 PM
    • 58,576 Posts
    • 72,079 Thanks
    Coupon-mad
    They're hardly criminal masterminds. So far they've only spent two hours in an Aldi car park on a Saturday night. The police clearly aren't interested so I'm not wasting my time. Would be happy for them to turn up at my door, maybe they'd take it more seriously then.
    Originally posted by ryan121
    It is not a cloned car. You seem to want to not blame ParkingEye, but it's far more likely that it's a mistake in the ANPR reading/enhancement of an image in the dark. Happens a lot, I've helped with such a case before and seen plenty in the press.

    Not a cloned vehicle at all, PE will likely now re-examine the pics in the dark and 'enhance' them again, going after someone else.
    Last edited by Coupon-mad; 23-02-2018 at 10:10 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • ryan121
    • By ryan121 23rd Feb 18, 10:14 PM
    • 143 Posts
    • 48 Thanks
    ryan121
    It is not a cloned car. You seem to want to not blame ParkingEye, but it's far more likely that it's a mistake in the ANPR reading/enhancement of an image in the dark. Happens a lot, I've helped with such a case before and seen plenty in the press.

    Not a cloned vehicle at all, PE will likely now re-examine the pics in the dark and 'enhance' them again, going after someone else.
    Originally posted by Coupon-mad
    I find that hard to believe but if that's the case then the way these companies operate is far more concerning than I originally thought.
    • KeithP
    • By KeithP 23rd Feb 18, 10:16 PM
    • 7,728 Posts
    • 7,483 Thanks
    KeithP
    I find that hard to believe but if that's the case then the way these companies operate is far more concerning than I originally thought.
    Originally posted by ryan121
    Yes the way these companies operate certainly is far more concerning than you originally thought.
    .
    • waamo
    • By waamo 23rd Feb 18, 10:17 PM
    • 3,415 Posts
    • 4,563 Thanks
    waamo
    I will put money on the fact it hasn't been cloned.

    Please Sir Deep can you point this person in the direction of raising a complaint?
    This space for hire.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

183Posts Today

1,839Users online

Martin's Twitter
  • Ah these care free days of watching #ENG score 5 goals in the first half of a World Cup match. It reminds me of... Never.

  • Then it should be. It's not some accident. It's deliberate grappling https://t.co/UxVTuUSNio

  • Penalty yes but time someone was sent off for these wrestling moves #WorldCup

  • Follow Martin