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  • FIRST POST
    • martindow
    • By martindow 12th Jan 18, 11:48 AM
    • 7,584Posts
    • 4,311Thanks
    martindow
    Moving data and apps to new phone
    • #1
    • 12th Jan 18, 11:48 AM
    Moving data and apps to new phone 12th Jan 18 at 11:48 AM
    I've a MotoG4 running Android 5.1 and will be moving to a G5 soon which I think runs v7. Can anyone give me advice on how best to transfer data and apps to the new phone?

    I have a gmail account with back up my data and automatic restore enabled but I'm not sure how complete this is. What does this actually save for reinstalling?

    There are no music or photos that are important as I have those on my PC but I want to be sure that I don't lose my phone contacts and text messages.

    Moving apps across is not vital but it would be a pain to reinstall them, although maybe I should probably take the opportunity to weed some out I don't use. But I would not want to lose photos and videos currently in Whatsapp.
Page 1
    • Browntoa
    • By Browntoa 12th Jan 18, 11:52 AM
    • 33,196 Posts
    • 39,132 Thanks
    Browntoa
    • #2
    • 12th Jan 18, 11:52 AM
    • #2
    • 12th Jan 18, 11:52 AM
    Motorola phones have a migrate tool

    Or logging into your Gmail account does it, all apps are downloaded as on the original phone

    You just need to verify WhatsApp again and enter a few password for wireless etc
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • ballyblack
    • By ballyblack 12th Jan 18, 12:25 PM
    • 3,628 Posts
    • 1,885 Thanks
    ballyblack
    • #3
    • 12th Jan 18, 12:25 PM
    • #3
    • 12th Jan 18, 12:25 PM
    Apps etc will be Ok, just sign in with ur google account details

    However your sms messages will not move
    • martindow
    • By martindow 12th Jan 18, 1:08 PM
    • 7,584 Posts
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    martindow
    • #4
    • 12th Jan 18, 1:08 PM
    • #4
    • 12th Jan 18, 1:08 PM
    Thanks both. Is there a separate way of moving the SMS messages?

    I found reference to Motorola migration tool but according to this

    https://play.google.com/store/apps/details?id=com.motorola.migrate&hl=en_GB

    it looks as if it doesn't work on Android 6 or higher.
    • eDicky
    • By eDicky 12th Jan 18, 2:20 PM
    • 3,514 Posts
    • 1,696 Thanks
    eDicky
    • #5
    • 12th Jan 18, 2:20 PM
    • #5
    • 12th Jan 18, 2:20 PM
    WhatsApp backup to Google drive is, I think, monthly by default. To make sure it's up-to-date before you change phones:
    Menu > Settings > Chats > Chat backup
    Do a backup and when you sign in on the new phone it should be all there, including videos if you ticked for them.
    • martindow
    • By martindow 18th Jan 18, 12:21 PM
    • 7,584 Posts
    • 4,311 Thanks
    martindow
    • #6
    • 18th Jan 18, 12:21 PM
    • #6
    • 18th Jan 18, 12:21 PM
    Just coming back to say thank you and to say that I used an app called SMSbackup+ . This saved the chats to Gmail so I could restore them to the new phone. Everything else moved over really easily.

    The most difficult task was taking the back off the G5!
    • ballyblack
    • By ballyblack 18th Jan 18, 1:33 PM
    • 3,628 Posts
    • 1,885 Thanks
    ballyblack
    • #7
    • 18th Jan 18, 1:33 PM
    • #7
    • 18th Jan 18, 1:33 PM
    The most difficult task was taking the back off the G5!
    There is a tiny slot at the bottom right of phone(rear)
    . ...........Unless you locate it, its a pig to get off!


    .
    Last edited by ballyblack; 18-01-2018 at 1:37 PM.
    • martindow
    • By martindow 19th Jan 18, 10:39 AM
    • 7,584 Posts
    • 4,311 Thanks
    martindow
    • #8
    • 19th Jan 18, 10:39 AM
    • #8
    • 19th Jan 18, 10:39 AM
    There is a tiny slot at the bottom right of phone(rear)
    . ...........Unless you locate it, its a pig to get off!


    .
    Originally posted by ballyblack
    I found the slot but I think I needed longer finger nails than I have. Had I known I would have grown them in advance of buying the phone!
    • ballyblack
    • By ballyblack 19th Jan 18, 11:12 AM
    • 3,628 Posts
    • 1,885 Thanks
    ballyblack
    • #9
    • 19th Jan 18, 11:12 AM
    • #9
    • 19th Jan 18, 11:12 AM
    think I needed longer finger nails than I have
    Invest 99p total for one of these, Problem solved

    http://www.ebay.co.uk/itm/Smart-Phone-Case-Opening-Plastic-Pry-Tool-Blue-For-iPad-iPhone-Samsung-Nokia/141606756544?hash=item20f86ba0c0:g:2I8AAOxylpNTT94 L
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