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    • Deewm76
    • By Deewm76 11th Jan 18, 10:51 AM
    • 23Posts
    • 6Thanks
    Clydesdale Bank PPI
    • #1
    • 11th Jan 18, 10:51 AM
    Clydesdale Bank PPI 11th Jan 18 at 10:51 AM
    Has anyone recently submitted a PPI claim to Clydesdale Bank? I submitted a claim back in November and so far only had a conformation letter back from them saying that PPI was added to my loan and they where investigating is PPI was miss sold. I am just looking for some feedback about the banks claim process and timescales. Thanks.
Page 1
    • robbedofmymoney
    • By robbedofmymoney 11th Jan 18, 10:56 AM
    • 877 Posts
    • 1,578 Thanks
    • #2
    • 11th Jan 18, 10:56 AM
    • #2
    • 11th Jan 18, 10:56 AM
    the banks have an obligation to investigate your complaint within 8 weeks, some take the whole 8 weeks.

    if they are snowed under with complaints they will sometimes send out a holding letter explaining that there may be a short delay.

    after the first 8 weeks you do have the right to forward your complaint to the financial ombudsman, however it will take at least 6 months to get nay kind of answer form the FOS.

    if you haven't heard anything after 8 weeks, give them a call and ask them for an update.
    I'm proud to say that the banks no longer take money from me after becoming debt free
    • Deewm76
    • By Deewm76 11th Jan 18, 11:30 AM
    • 23 Posts
    • 6 Thanks
    • #3
    • 11th Jan 18, 11:30 AM
    • #3
    • 11th Jan 18, 11:30 AM
    Can anyone share there recent experience when dealing with them.
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