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  • FIRST POST
    • Sconeyj
    • By Sconeyj 10th Jan 18, 1:56 PM
    • 10Posts
    • 53Thanks
    Sconeyj
    NatWest 125 switch incentive
    • #1
    • 10th Jan 18, 1:56 PM
    NatWest 125 switch incentive 10th Jan 18 at 1:56 PM
    Just as I thought I'd exhausted every bank...up pops NatWest with a switch offer! 125 for switching, and no direct debits required. All you need to do is:
    • switch a non-NatWest account
    • deposit 1,500
    • log into online or mobile banking
    All before 16 March (although you need to apply for the account by 16 February).


    Happy days!
Page 55
    • Katiehound
    • By Katiehound 8th Feb 18, 8:34 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound
    i applied for the select account yesterday (wednesday), appoved online in minutes, downloaded the app today (thursday), got the activation code by text, activated account, deposited 1500 all done and dusted in 2 days,
    Originally posted by stehouk
    Fine for some
    Please don't gloat!!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
    • roxy28
    • By roxy28 8th Feb 18, 9:17 PM
    • 655 Posts
    • 59 Thanks
    roxy28
    Account now open and able to login online, ordered a card reader and need to send back paper signature.
    • roxy28
    • By roxy28 8th Feb 18, 9:32 PM
    • 655 Posts
    • 59 Thanks
    roxy28
    Having now spoken to someone about the ludicrous photo ID issue it turns out that they are only interested in getting a copy of my signature, so the form I have already signed for them is enough and they don't actually need my photo ID despite asking for it and rejecting it for no good reason!

    Hello left hand, let me introduce you to the right hand!
    Originally posted by ValiantSon
    They have asked me to print out a document/form as well,i have downloaded it and will send it back with my signature. Its a very simple form.

    I could also i suppose drop if off at the local branch i have chosen
    Last edited by roxy28; 08-02-2018 at 9:36 PM.
    • ValiantSon
    • By ValiantSon 8th Feb 18, 9:42 PM
    • 1,613 Posts
    • 1,365 Thanks
    ValiantSon
    They have asked me to print out a document/form as well,i have downloaded it and will send it back with my signature. Its a very simple form.

    I could also i suppose drop if off at the local branch i have chosen
    Originally posted by roxy28
    No mention of downloading a form when I spoke to them. They told me it was in the post and I would receive it by the end of the week. I'd already received it and returned it following my call to them the previous day asking what on earth was going on with duplicate requests etc.

    I'd love to meet the manager responsible for this set up.
    • barnesy99
    • By barnesy99 9th Feb 18, 10:12 AM
    • 5 Posts
    • 1 Thanks
    barnesy99
    Made an application to open a NatWest account to take advantage of the 125. Have had a successful application but at no point did it ask me about the account I wanted to switch, despite choosing the option to switch at the beginning.

    Did anyone else experience this? The NatWest account is now opened but obviously I won't get the bonus as it didn't ask about the switch during the application.
    • Frank121
    • By Frank121 9th Feb 18, 10:14 AM
    • 97 Posts
    • 41 Thanks
    Frank121
    Made an application to open a NatWest account to take advantage of the 125. Have had a successful application but at no point did it ask me about the account I wanted to switch, despite choosing the option to switch at the beginning.

    Did anyone else experience this? The NatWest account is now opened but obviously I won't get the bonus as it didn't ask about the switch during the application.
    Originally posted by barnesy99
    There was another switch box that needed to be ticked during the actual aplication, perhaps you missed it? In any case all is not lost, existing customers can make the switch here:

    https://www.natwest.com/apps/secure/applicationforms_dda/asp/form.asp?appid=896&CCF=Y
    • clivep
    • By clivep 9th Feb 18, 10:43 AM
    • 325 Posts
    • 162 Thanks
    clivep
    They accepted a scan from me...
    Originally posted by Hazzanet
    From me also... eventually.

    I took 2 scans, one at 150 dpi and one at 300 dpi. The 300 dpi one was not accepted.

    The following day I got the email rejecting the scan.

    I tried with both 150 + 300 dpi but neither would go through. Although not cropped, I was only scanning in the relevant page. I then scanned including the text page and a bit of blank backgroud around the passport. The 300 dpi was rejected but the 150 dpi was OK and subsequently the a/c got opened.

    Maybe the lower resolution scan looked more like a crappy mobile phone photo?
    • Shashy
    • By Shashy 9th Feb 18, 10:44 AM
    • 93 Posts
    • 116 Thanks
    Shashy
    Am I going to need a card reader to get my 1,500 out of the account.....?
    • clivep
    • By clivep 9th Feb 18, 10:50 AM
    • 325 Posts
    • 162 Thanks
    clivep
    Made an application to open a NatWest account to take advantage of the 125. Have had a successful application but at no point did it ask me about the account I wanted to switch, despite choosing the option to switch at the beginning.

    Did anyone else experience this? The NatWest account is now opened but obviously I won't get the bonus as it didn't ask about the switch during the application.
    Originally posted by barnesy99
    The bonus is payable to existing customers...

    I didn't have the debit cards for the donor a/cs so elected to start the switch after opening the NatWest a/cs. Just follow their 'existing customer' link on their switching page to do the switch & qualify for the bonus.
    • badger09
    • By badger09 9th Feb 18, 11:12 AM
    • 5,941 Posts
    • 5,281 Thanks
    badger09
    Not so sure everyone who switches has dd or so's setup, some say they are using old accounts hardly used in these bank witches.
    Originally posted by roxy28
    I didn't suggest that everyone has DDs or SOs set up.

    I've done many switches over recent years, but like most regular posters on here, always make sure that the account to be switched has something on or in it!
    • moneyfoolish
    • By moneyfoolish 9th Feb 18, 11:54 AM
    • 501 Posts
    • 295 Thanks
    moneyfoolish
    I didn't suggest that everyone has DDs or SOs set up.

    I've done many switches over recent years, but like most regular posters on here, always make sure that the account to be switched has something on or in it!
    Originally posted by badger09
    I switched to Yorkshire from a very old account that I had with Intelligent Finance which I had run down a long time ago. It had no money in it, no DDs and no SOs but was accepted without any questions.
    • Katiehound
    • By Katiehound 9th Feb 18, 1:13 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound
    They have asked me to print out a document/form as well,i have downloaded it and will send it back with my signature. Its a very simple form.

    I could also i suppose drop if off at the local branch i have chosen
    Originally posted by roxy28
    I wouldn't recommend taking it into the branch for 3 reasons:
    1.you will need to prove who you are- even if you have done so online.
    2.They may then open the account in branch- you will then lose the 125
    3.it will delay matters.

    Been there, done that, almost bought the tee shirt!! Going into branch might be a very big red herring....or maybe they have solved the problems with this scenario that existed 3 weeks ago??
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
    • Katiehound
    • By Katiehound 9th Feb 18, 1:18 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound
    Am I going to need a card reader to get my 1,500 out of the account.....?
    Originally posted by Shashy
    Almost certainly- yes.
    Your activation code / debit card will allow you to the first level of security.
    To set up payees (and extract your money) you will need to get to the next level that's where card reader is needed..
    Order one from the 'security' box on the L

    If you have already got a card reader from another bank you can use that- but leave a few days to allow for theoretical delivery!. It seems to take a least one week to arrive otherwise (some have reported a good deal longer!!)
    If you have a Nationwide near you maybe pick one up there??
    Not available from NatWest branches!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
    • Katiehound
    • By Katiehound 9th Feb 18, 1:21 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound
    Made an application to open a NatWest account to take advantage of the 125. Have had a successful application but at no point did it ask me about the account I wanted to switch, despite choosing the option to switch at the beginning.

    Did anyone else experience this? The NatWest account is now opened but obviously I won't get the bonus as it didn't ask about the switch during the application.
    Originally posted by barnesy99
    Phone up now and give them the details.
    I applied at the start of the process but you can't switch anyway until you have opened a new account
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
    • Katiehound
    • By Katiehound 9th Feb 18, 1:23 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound
    I'd love to meet the manager responsible for this set up.
    Originally posted by ValiantSon
    In true RBS tradition he (I doubt it was a lady!!) probably received a grand financial handshake for the perfect (ummm) logical application process!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
    • wallofbeans
    • By wallofbeans 9th Feb 18, 1:46 PM
    • 824 Posts
    • 30 Thanks
    wallofbeans
    Having uploaded all both my drivers licence and passport scans twice, with no sense of what was wrong with them the first time, I was ready to call them this morning and try and sort it out.

    But then I got an email saying it has gone through. I also got some post from them, with a form to sign and return. This has reference numbers and details that they were asking if I had when I called the first time so would've been a very handy letter to have had at the start of the week.

    I'm not sure what is going on with the ID uploads - but they seem to have accepted my scans the second time.

    If they are going to post out things to sign and offer some online uploading too, then they really need to either send the post out much faster, or hold back on sending emails until the post has arrived.

    My suggestion would be to offer the option of either doing it all online or all via post or all in branch - mixing these up just creates a lot of confusion for customers and I'm sure the people who work there...
    • Katiehound
    • By Katiehound 9th Feb 18, 1:58 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound

    My suggestion would be to offer the option of either doing it all online or all via post or all in branch - mixing these up just creates a lot of confusion for customers and I'm sure the people who work there...
    Originally posted by wallofbeans
    for this promo all in branch would mean you miss 125 handout
    You have to go online as part of the deal.
    You have to go online to order the card reader and it has to come in the post!

    Yes, NatWest have created loads of confusion, not helped by some of the documentation they've sent out with out of date telephone opening hours and the like.
    However it does appear that those folk who have dealt almost exclusively online/ mobile have had a quicker experience.(The red carpet treatment)

    My suggestion is to take the money (they owed me some anyway! I have a long memory!) and don't linger too long in their clutches afterwards!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
    • harz99
    • By harz99 9th Feb 18, 2:01 PM
    • 2,651 Posts
    • 2,579 Thanks
    harz99
    Switch from YBS went through today, not sure if my two small value Mr T savings DDs have been transferred or not as nothing showing on the Natwest account, although I think they won't show until they are paid the first time.


    Just the other YBS waiting now to switch on Monday to a Nationwide FD, for the recommend a friend 200 and that will be us done switching for a while as we have run out of banks. Lol.


    Still a cool 825 between us in the first 4 months of the year is very welcome...
    • derrick
    • By derrick 9th Feb 18, 2:06 PM
    • 7,022 Posts
    • 2,289 Thanks
    derrick
    My account is up and running, has been for a few weeks now, (was one who had no hassle), money transfers in and out including the 1500.00, but the one thing I have not done is to supply a signature, I was told over the phone that I did not need this as my account was up and running, but in the account Mailbox there is a Customer Signature Form that requests it :-

    "Customer Signature Form

    As part of opening your account, we need a copy of your signature for our records.

    Without your signature we won't be able to make certain transactions you may have asked us for, such as standing orders or Direct Debits.

    If you've asked for a chequebook, we can't send this to you until you've signed and returned this form.

    Please complete the form (usingblack/blueinkonly) and send it back to us at the following address

    Chatham Maritime
    Chatham
    Kent
    ME44RT
    "


    They have opened the account and I have not requested a cheque book or set up any DD's.

    I have told them I don't have a printer and that on a previous phone call I was told the would send me out a paper form, but this person, after speaking with colleagues, said they had no facility to send out a paper form, (contrary to some on this forum). If I do not supply a signature could this mean they could use this as an excuse not to pay the 125.00 incentive?

    I could if necessary get to a branch next week and sign in person.


    .
    Don`t steal - the Government doesn`t like the competition


    • Katiehound
    • By Katiehound 9th Feb 18, 2:15 PM
    • 4,271 Posts
    • 38,649 Thanks
    Katiehound
    I was told over the phone that I did not need this as my account was up and running, but in the account Mailbox there is a Customer Signature Form that requests it :-

    "Customer Signature Form

    As part of opening your account, we need a copy of your signature for our records.

    Without your signature we won't be able to make certain transactions you may have asked us for, such as standing orders or Direct Debits.

    If you've asked for a chequebook, we can't send this to you until you've signed and returned this form.

    Please complete the form (usingblack/blueinkonly) and send it back to us at the following address

    Chatham Maritime
    Chatham
    Kent
    ME44RT
    "


    They have opened the account and I have not requested a cheque book or set up any DD's.

    I have told them I don't have a printer and that on a previous phone call I was told the would send me out a paper form, but this person, after speaking with colleagues, said they had no facility to send out a paper form, (contrary to some on this forum). If I do not supply a signature could this mean they could use this as an excuse not to pay the 125.00 incentive?

    I could if necessary get to a branch next week and sign in person.
    Originally posted by derrick
    Have you switched as well? Hope so.

    That's flipping ridiculous. I was sent a signature form to sign and return in the first week together with a reply paid envelope and aload of leaflets
    .
    It wouldn't surprise me if they were making up the rules as they go along!! I would just phone up and say you are still waiting for the signature form to be sent to you,as promised- it hasn't arrived yet.
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..39 cc+.840mm(84p) + RK 3.07= 4.30
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