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  • FIRST POST
    • Sconeyj
    • By Sconeyj 10th Jan 18, 1:56 PM
    • 11Posts
    • 54Thanks
    Sconeyj
    NatWest 125 switch incentive
    • #1
    • 10th Jan 18, 1:56 PM
    NatWest 125 switch incentive 10th Jan 18 at 1:56 PM
    Just as I thought I'd exhausted every bank...up pops NatWest with a switch offer! 125 for switching, and no direct debits required. All you need to do is:
    • switch a non-NatWest account
    • deposit 1,500
    • log into online or mobile banking
    All before 16 March (although you need to apply for the account by 16 February).


    Happy days!
Page 105
    • CGG
    • By CGG 30th Apr 18, 11:07 AM
    • 728 Posts
    • 683 Thanks
    CGG
    I'm now looking to move on from NatWest, but the only Bank left open for me to apply seems to be M&S. I'm only hesitant because the gift card doesn't really appeal to me at all.
    • soulsaver
    • By soulsaver 30th Apr 18, 11:28 AM
    • 1,964 Posts
    • 864 Thanks
    soulsaver
    I'm now looking to move on from NatWest, but the only Bank left open for me to apply seems to be M&S. I'm only hesitant because the gift card doesn't really appeal to me at all.
    Originally posted by CGG
    Off topic really, but M&S have a useful 5% reg saver, too.
    • ValiantSon
    • By ValiantSon 30th Apr 18, 12:02 PM
    • 2,537 Posts
    • 2,511 Thanks
    ValiantSon
    I'm now looking to move on from NatWest, but the only Bank left open for me to apply seems to be M&S. I'm only hesitant because the gift card doesn't really appeal to me at all.
    Originally posted by CGG
    If there is nothing about the account that appeals to you then why would you bother? You can keep the account with NatWest until a better offer comes along; you don't have to keep switching for the sake of switching.
    • derrick
    • By derrick 30th Apr 18, 1:27 PM
    • 7,099 Posts
    • 2,324 Thanks
    derrick
    I'm now looking to move on from NatWest, but the only Bank left open for me to apply seems to be M&S. I'm only hesitant because the gift card doesn't really appeal to me at all.
    Originally posted by CGG

    You could always sell or swap the gift card, e.g Zeek, mentioned by Martin on occasions., a few more here.


    .
    Don`t steal - the Government doesn`t like the competition


    • HonouraryScouser
    • By HonouraryScouser 30th Apr 18, 7:03 PM
    • 4 Posts
    • 4 Thanks
    HonouraryScouser
    Update

    I had a call back from the complaints team this morning. They said that all outstanding payments were made in a batch payment one day towards the end of last week. She checked and confirmed again that I was eligible and just said I must have slipped through the net. She apologised and paid 125 into my account almost immediately. So if anybody is still waiting I'd definitely recommend calling again.
    • DMN
    • By DMN 1st May 18, 6:53 AM
    • 10 Posts
    • 1 Thanks
    DMN
    Still no 125 nor any compensation!
    I phoned again and was told that a complaint specialist (who wrote the letter apologising and saying I'd be paid by the 27th April) would call me back later in the day but this did not happen. I just need want to get the 125 to which I'm entitled plus compensation. Maybe I should at this stage just go to the Ombudsman. I'm fed up of chasing this further with the bank.
    • bluehydrangeas
    • By bluehydrangeas 1st May 18, 2:27 PM
    • 121 Posts
    • 366 Thanks
    bluehydrangeas
    Is it ok to close a Natwest account a few months after opening it? I opened one in January, got the switching money in April. I no longer need the account. Would rather not keep it dormant as it's another account to keep track of when I already have several, and I'm looking to reduce that number.
    • ValiantSon
    • By ValiantSon 1st May 18, 2:35 PM
    • 2,537 Posts
    • 2,511 Thanks
    ValiantSon
    Is it ok to close a Natwest account a few months after opening it? I opened one in January, got the switching money in April. I no longer need the account. Would rather not keep it dormant as it's another account to keep track of when I already have several, and I'm looking to reduce that number.
    Originally posted by bluehydrangeas
    Yes.

    Is it worth holding on to so that you have an available account ready for a future switching offer?
    • Roseanne1
    • By Roseanne1 9th May 18, 11:44 PM
    • 133 Posts
    • 30 Thanks
    Roseanne1
    Has anyone still not had their bonus yet?

    I phoned again today. I have had nothing but the run around. Today, the guy asked me if I switched DDs, I told him DDs were not a requirement per the terms. He then said I hadn't switched, which I know is a lot of !!!!!!!! because I switched as part of the online application process.

    He asked what account I switched from. To be quite honest, I was doing a few switches at the time from different accounts. In hindsight, I should probably have kept a copy of my application but I have never had the hassle I have had with Natwest. I will be doing in future though.

    Anyway, should he be even asking me that? The account was on the form so they should have those details?

    Does anyone know how best to proceed here. I have had nothing but the runaround for weeks on this and only now are they trying to make out I am not eligble.

    Any help would be appreciated.

    Thanks.
    • EachPenny
    • By EachPenny 10th May 18, 12:15 AM
    • 6,734 Posts
    • 18,091 Thanks
    EachPenny
    To be quite honest, I was doing a few switches at the time from different accounts. In hindsight, I should probably have kept a copy of my application but I have never had the hassle I have had with Natwest. I will be doing in future though.

    Anyway, should he be even asking me that? The account was on the form so they should have those details?

    Does anyone know how best to proceed here. I have had nothing but the runaround for weeks on this and only now are they trying to make out I am not eligble.
    Originally posted by Roseanne1
    You really need to go back and check your facts really carefully. Work out exactly which account you switched to NatWest and make sure the switch actually happened.

    If you are not entirely sure yourself then it doesn't help you make your case to NatWest.

    And there is no point spending hours trying to get them to pay up if it turns out you made a mistake.
    "In the future, everyone will be rich for 15 minutes"
    • Consumerist
    • By Consumerist 10th May 18, 1:06 AM
    • 4,892 Posts
    • 2,411 Thanks
    Consumerist
    Does anyone know how best to proceed here. I have had nothing but the runaround for weeks on this and only now are they trying to make out I am not eligble.
    Any help would be appreciated.
    Originally posted by Roseanne1
    During my switch to NatWest, I received 4 emails from them as follows: (1) Welcome to your new account, (2) Your current account switch has started, (3) Your regular payments have all been transferred and (4) Done and dusted. Your current account has been fully switched.

    If you haven't received these then it is likely that there was no switch.

    You'll need to check the accounts you think you have switched to see if they have all been closed.
    Warning: In the kingdom of the blind, the one-eyed man is king.
    • 18cc
    • By 18cc 10th May 18, 9:10 AM
    • 738 Posts
    • 493 Thanks
    18cc
    Yes just check your list of transactions in your NatWest account and you'll see the balance being transferred over from the switch that should give you a clue which account it was
    • Roseanne1
    • By Roseanne1 10th May 18, 12:56 PM
    • 133 Posts
    • 30 Thanks
    Roseanne1
    I had a look at my credit report and an old HSBC account was closed on 12th February, which would tie in with opening the account at the beginning of February and switching within seven working days to Natwest. It was an old HSBC account I hadn't used in a while and there was no balance so that would tie up with there being no balance transferred over as part of the switch.

    I'm certain that I switched. I done a switch for myself and my mother. She didn't get any of the confirmations during the process but her bonus was paid in albeit a few days late.

    Thanks for the replies.
    • EachPenny
    • By EachPenny 10th May 18, 2:13 PM
    • 6,734 Posts
    • 18,091 Thanks
    EachPenny
    I had a look at my credit report and an old HSBC account was closed on 12th February, which would tie in with opening the account at the beginning of February and switching within seven working days to Natwest. It was an old HSBC account I hadn't used in a while and there was no balance so that would tie up with there being no balance transferred over as part of the switch.
    Originally posted by Roseanne1
    Is it possible you've switched the HSBC account to one of the other banks you were doing switches to at the time?

    For future switches it is worth making sure there is a balance in the account, I make it a specific amount including some pennies so it is easier to spot the payment going in to the switched-to account. And if there are no direct debits coming out of the account I usually set up a small standing order to one of my other accounts.

    Although it is still technically a switch, switching an account with zero balance and no outgoing payments is almost inviting problems.

    You should also have had communication from HSBC saying that a switch request had been made... did you not get that either?
    "In the future, everyone will be rich for 15 minutes"
    • 18cc
    • By 18cc 10th May 18, 3:35 PM
    • 738 Posts
    • 493 Thanks
    18cc
    Agree with eachpenny - switching a zero balance unused account with no dd or so or payments is pushing it a bit and you will find it hard to argue about getting a switch bonus - what exactly were you switching !
    • Mchambers
    • By Mchambers 10th May 18, 3:40 PM
    • 988 Posts
    • 309 Thanks
    Mchambers
    I had a look at my credit report and an old HSBC account was closed on 12th February, which would tie in with opening the account at the beginning of February and switching within seven working days to Natwest. It was an old HSBC account I hadn't used in a while and there was no balance so that would tie up with there being no balance transferred over as part of the switch.

    I'm certain that I switched. I done a switch for myself and my mother. She didn't get any of the confirmations during the process but her bonus was paid in albeit a few days late.

    Thanks for the replies.
    Originally posted by Roseanne1
    Phone Natwest and ask to speak to the switching team only. They will confirm if you switched or not. I had a few problems with Natwest and only after i spoke to the switching team was it sorted.
    • Roseanne1
    • By Roseanne1 10th May 18, 8:08 PM
    • 133 Posts
    • 30 Thanks
    Roseanne1
    Thanks everyone. 18cc, it was an old HSBC account I hadn't used for a while hence no balance - that account definitely closed, as confirmed by HSBC, but the sort code they gave me for who it was switched to was Nationwide. It is not like me not to make sure there are at least a few pennies in the accounts I am switching, I will definitely be more careful in the future.


    My credit report updates in a few days so I'll see if any other accounts added to the closed list ring any bells with me and, if all else fails, I will have a bash at phoning the switching team.



    If I get no joy, I'll just cut my losses (not that I've really lost anything), switch to Barclays for their offering and then, if Natwest run another offer, I can go for that one.


    Thanks again everyone, I'll let you know how I go.
    • Katiehound
    • By Katiehound 10th May 18, 8:29 PM
    • 4,472 Posts
    • 38,944 Thanks
    Katiehound
    Just a heads up- it is very useful to keep a list of which accounts you held and the month that they were opened simply because that was the type of multi choice question asked by Experian when opening the Barclays account this week.
    Luckily I knew that if it was January it must be NatWest!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..4366cc+.2415mm (2.41.5) + RK 5.33
    • 18cc
    • By 18cc 11th May 18, 9:08 AM
    • 738 Posts
    • 493 Thanks
    18cc
    Agree with Katie Hound don't get me started on opening a Barclays account and Experian I couldn't understand half the questions let alone answer them hence I'm off to the branch with ID today!
    • 18cc
    • By 18cc 11th May 18, 9:09 AM
    • 738 Posts
    • 493 Thanks
    18cc
    One of the questions was how much is my monthly gas bill well it's news to me that experian knows how much my gas bill is particularly when I have a dual fuel tariff with only one direct debit what do they want me to do separate out an estimate of gas and electricity!
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