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  • FIRST POST
    • bignred05
    • By bignred05 10th Jan 18, 12:06 AM
    • 1,018Posts
    • 300Thanks
    bignred05
    Leaving 3, PAC Code & 30 days notice
    • #1
    • 10th Jan 18, 12:06 AM
    Leaving 3, PAC Code & 30 days notice 10th Jan 18 at 12:06 AM
    can someone please clarify, my contract Minimum Term finishes on : 26/01/2018

    I requested my PAC code on the 30.Dec.2017

    I intended to use it around the 25/26.Jan (it states it expires on the 28.Jan)

    or do I have to give 30 days notice from the 26.Jan.2018

    don't fancy any silly bills

    Thanks
Page 1
    • MurkySurfy
    • By MurkySurfy 10th Jan 18, 1:11 AM
    • 51 Posts
    • 27 Thanks
    MurkySurfy
    • #2
    • 10th Jan 18, 1:11 AM
    • #2
    • 10th Jan 18, 1:11 AM
    You can't have both.
    This is for keeping the phone number:
    If you request a PAC code, you have around 30 days to use it and once used it will terminate your contract on the day of exchange.You should then get a final bill. If you don't use your PAC, your contract is still ongoing regardless of you requesting a PAC code.

    If you request to terminate your contract, depending on term and conditions, you will need to give 30 days notice before termination assuming you don't want to keep the phone number.

    Also I would use your PAC ideally 24th or 25th January so the transfer can occur the next working day.
    Last edited by MurkySurfy; 10-01-2018 at 1:15 AM.
    • bignred05
    • By bignred05 10th Jan 18, 6:59 PM
    • 1,018 Posts
    • 300 Thanks
    bignred05
    • #3
    • 10th Jan 18, 6:59 PM
    • #3
    • 10th Jan 18, 6:59 PM
    You can't have both.
    This is for keeping the phone number:
    If you request a PAC code, you have around 30 days to use it and once used it will terminate your contract on the day of exchange.You should then get a final bill. If you don't use your PAC, your contract is still ongoing regardless of you requesting a PAC code.

    If you request to terminate your contract, depending on term and conditions, you will need to give 30 days notice before termination assuming you don't want to keep the phone number.

    Also I would use your PAC ideally 24th or 25th January so the transfer can occur the next working day.
    Originally posted by MurkySurfy
    sorry maybe I wasn't clear enough

    my contract earliest termination date is 26.Jan.2017

    I phoned 3 up on the 30.Dec.2017 to inform them I will be leaving (after the 26.Jan.18) due to the deal I have lined up in EE (a shared sim) 3 never even offered me anything to stay, a bit surprised at that.

    I asked for my PAC code which states it must be used by the 28.Jan.2018 (a Sunday)

    My concern is I get hit by any unexpected bills from 3 hence the post

    Thanks
    • mobilejunkie
    • By mobilejunkie 10th Jan 18, 7:01 PM
    • 7,749 Posts
    • 2,510 Thanks
    mobilejunkie
    • #4
    • 10th Jan 18, 7:01 PM
    • #4
    • 10th Jan 18, 7:01 PM
    Then give the PAC to your new provider a few days ahead of schedult and don't exceed your PRO-RATA period for the part month. You don't give notice with a PAC.
    • LazyTyper
    • By LazyTyper 10th Jan 18, 7:04 PM
    • 368 Posts
    • 145 Thanks
    LazyTyper
    • #5
    • 10th Jan 18, 7:04 PM
    • #5
    • 10th Jan 18, 7:04 PM
    When you request your PAC then your current provider will take that as your 30 days notice (if you don't use your PAC then don't worry, your service continues).

    If you have your new SIM ready to go then I would suggest you "use" your PAC now to arrange for the port to happen on the 26th or a suitable date.

    It can be earlier, but you will be billed for the time between the port date and the 30 days from PAC issue (which would be the 28th Jan).
    • Terry98
    • By Terry98 11th Jan 18, 5:50 AM
    • 934 Posts
    • 2,504 Thanks
    Terry98
    • #6
    • 11th Jan 18, 5:50 AM
    • #6
    • 11th Jan 18, 5:50 AM
    The new 'Text to Switch' system looks a lot more straightforward but Ofcom have given providers an 18 month implementation period so not everyone will be using it until July 2019.

    https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/switch-mobile-provider-with-a-free-text
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