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  • FIRST POST
    • darreng
    • By darreng 7th Jan 18, 5:32 PM
    • 11Posts
    • 7Thanks
    darreng
    Broadband renewal
    • #1
    • 7th Jan 18, 5:32 PM
    Broadband renewal 7th Jan 18 at 5:32 PM
    My 12 month contract with Virgin Media has just ended. Upon reviewing my contract, I have noticed that the contract has my cost as 17pm but I have been paying 18. Could I use this as a bargaining chip for a better deal? Are they technically in breach of contract?
Page 1
    • Quentin
    • By Quentin 7th Jan 18, 5:35 PM
    • 35,912 Posts
    • 20,184 Thanks
    Quentin
    • #2
    • 7th Jan 18, 5:35 PM
    • #2
    • 7th Jan 18, 5:35 PM
    No breach if it was simply an admin mistake (neither you nor they seem to have realised!) - ask them to refund the 12.00 they have had off you in error (or if you paid by dd use the dd guarantee)
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