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  • FIRST POST
    • Jenna64
    • By Jenna64 13th Dec 17, 7:59 PM
    • 51Posts
    • 8Thanks
    Jenna64
    Anyone know why wifi doesn't work?
    • #1
    • 13th Dec 17, 7:59 PM
    Anyone know why wifi doesn't work? 13th Dec 17 at 7:59 PM
    I have wifi in the house, my phone hooks up to it, my friends' iPads do as well, but I recently bought a second hand laptop and it doesn't.

    When I open the network and sharing centre and click on wireless settings, I get the router device come up and it says on there 'connect automatically' but I can never use the wifi.

    As soon as I take the lead out I go offline.

    Is there something simple I'm not aware of Thanks
Page 1
    • ThemeOne
    • By ThemeOne 13th Dec 17, 8:05 PM
    • 1,217 Posts
    • 1,029 Thanks
    ThemeOne
    • #2
    • 13th Dec 17, 8:05 PM
    • #2
    • 13th Dec 17, 8:05 PM
    On some laptops there's a hardware switch controlling wifi.
    • Heedtheadvice
    • By Heedtheadvice 13th Dec 17, 8:06 PM
    • 812 Posts
    • 380 Thanks
    Heedtheadvice
    • #3
    • 13th Dec 17, 8:06 PM
    • #3
    • 13th Dec 17, 8:06 PM
    What lead do you take out?
    • zx81
    • By zx81 13th Dec 17, 8:06 PM
    • 16,803 Posts
    • 17,813 Thanks
    zx81
    • #4
    • 13th Dec 17, 8:06 PM
    • #4
    • 13th Dec 17, 8:06 PM
    Why can you not use the wifi? What does it say?

    What lead are you taking out? Do you mean the ethernet cable?
    • Jenna64
    • By Jenna64 13th Dec 17, 8:10 PM
    • 51 Posts
    • 8 Thanks
    Jenna64
    • #5
    • 13th Dec 17, 8:10 PM
    • #5
    • 13th Dec 17, 8:10 PM
    Why can you not use the wifi? What does it say?

    What lead are you taking out? Do you mean the ethernet cable?
    Originally posted by zx81
    Yes as soon as I take that cable out there's a red cross where the internet symbol is (the bars showing how much connection there is). If I click on it it says no connections are available.
    If I open the network and sharing centre and click on 'connect to wireless network' it just takes me back to the message of there being no internet connection available....
    • Heedtheadvice
    • By Heedtheadvice 13th Dec 17, 8:14 PM
    • 812 Posts
    • 380 Thanks
    Heedtheadvice
    • #6
    • 13th Dec 17, 8:14 PM
    • #6
    • 13th Dec 17, 8:14 PM
    That indicates you are connecting via an ethernet cable. There will be a way of connecting wirelessly rather than via that cable.
    See above post, is your laptop's wireless interface switched on?

    Best post make model of laptop and operating system you are using to get detailed help.
    • Jenna64
    • By Jenna64 13th Dec 17, 8:22 PM
    • 51 Posts
    • 8 Thanks
    Jenna64
    • #7
    • 13th Dec 17, 8:22 PM
    • #7
    • 13th Dec 17, 8:22 PM
    Toshiba Satellite Pro...

    Windows 7...I'm not techie at all, so if that's the wrong answer it won't surprise me, lol
    • agrinnall
    • By agrinnall 13th Dec 17, 8:36 PM
    • 20,117 Posts
    • 15,840 Thanks
    agrinnall
    • #8
    • 13th Dec 17, 8:36 PM
    • #8
    • 13th Dec 17, 8:36 PM
    If it's a new router and an old laptop then they may be operating different wifi standards, and if so there's no way it'll connect, you might need to buy a modern wifi dongle.
    • Gravedigger
    • By Gravedigger 13th Dec 17, 8:41 PM
    • 91 Posts
    • 69 Thanks
    Gravedigger
    • #9
    • 13th Dec 17, 8:41 PM
    • #9
    • 13th Dec 17, 8:41 PM
    You need to select the SSID from the list and then insert the password when asked. Possibly not WIFI ready so dongle needed. Possibly FN F8 if it is indeed wifi enabled but the wifi is switched off.
    • Gravedigger
    • By Gravedigger 13th Dec 17, 8:43 PM
    • 91 Posts
    • 69 Thanks
    Gravedigger
    Also when I reload Win7 I had to load all the drivers manually so may need drivers from Toshiba website.

    wlesslan 20121119120342 or
    wlesslan 20130925103247
    Last edited by Gravedigger; 13-12-2017 at 8:47 PM.
    • mobileron
    • By mobileron 14th Dec 17, 6:25 AM
    • 68 Posts
    • 35 Thanks
    mobileron
    Have u added the router password?
    • AndyPix
    • By AndyPix 14th Dec 17, 10:23 AM
    • 3,538 Posts
    • 2,723 Thanks
    AndyPix
    there's a red cross where the internet symbol is....
    Originally posted by Jenna64

    Your wireless is turned off.


    There is a switch at the front.


    Switch it
    Running with scissors since 1978
    • cajef
    • By cajef 14th Dec 17, 2:27 PM
    • 4,743 Posts
    • 3,787 Thanks
    cajef
    ^^
    As above, I have a Toshiba Satellite to the left under the five LED's on the front is a small slide switch to switch the Wi-Fi on/off.
    I used to have a handle on life, but it broke.
    • littlerock
    • By littlerock 14th Dec 17, 5:18 PM
    • 1,317 Posts
    • 193 Thanks
    littlerock
    is it a defective wifi card?
    • Norman Castle
    • By Norman Castle 14th Dec 17, 9:34 PM
    • 6,944 Posts
    • 5,708 Thanks
    Norman Castle
    As above, old Toshiba satellite, wifi switch on the right hand edge. From memory I also had or have a problem connecting to wifi channels 11,12 and 13. Can't remember if its still a problem. It was a problem with the wireless card software. Changing your wifi channel may help.
    Last edited by Norman Castle; 15-12-2017 at 9:07 AM.
    Don't harass a hippie. You'll get bad karma.

    Never trust a newbie with a rtb tale.
    • DoaM
    • By DoaM 15th Dec 17, 9:09 AM
    • 4,284 Posts
    • 4,330 Thanks
    DoaM
    WiFi channel 13 is not available to US specification WiFi cards as it isn't allowed by the FCC. (I've encountered this before when using a laptop with a US spec WiFi adaptor when the UK spec WiFi access point was set to channel 13).
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • cally6008
    • By cally6008 17th Apr 18, 9:20 PM
    • 7,512 Posts
    • 11,386 Thanks
    cally6008
    Can anyone post a photo of the wifi switch on the toshiba satellite please ?
    I've got nigh on same problem but not sure where the switch is.
    I'll have a nosey on google as well

    • Heedtheadvice
    • By Heedtheadvice 17th Apr 18, 10:03 PM
    • 812 Posts
    • 380 Thanks
    Heedtheadvice
    Description at http://smallbusiness.chron.com/locate-wireless-connection-switch-toshiba-laptop-52136.html
    • esuhl
    • By esuhl 17th Apr 18, 11:07 PM
    • 8,149 Posts
    • 5,895 Thanks
    esuhl
    If there is no physical switch, it's usually a key-press combination to enable/disable the wireless adaptor. Have a look for an aerial symbol on the top row of keys.
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