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  • FIRST POST
    • fifi66058
    • By fifi66058 8th Dec 17, 8:42 AM
    • 12Posts
    • 8Thanks
    fifi66058
    Help needed Capital One Plevin Claim
    • #1
    • 8th Dec 17, 8:42 AM
    Help needed Capital One Plevin Claim 8th Dec 17 at 8:42 AM
    I wonder if anyone can help me by looking at these figures please, I submitted a claim to Capital One via Resolver on 30 November, on 6 December I checked my credit card on line and these figures were on the transaction list
    PPI Plevin Finance Charge 666.24 (credit)
    PPI Plevin Goodwill - ERC 368.10 (credit)
    PPI Plevin Fee Refunds 96.00 (credit)
    PPI Plevin Premium 314.41 (credit)
    Purchase Adjustment
Page 1
    • fifi66058
    • By fifi66058 8th Dec 17, 8:47 AM
    • 12 Posts
    • 8 Thanks
    fifi66058
    • #2
    • 8th Dec 17, 8:47 AM
    • #2
    • 8th Dec 17, 8:47 AM
    Arghh, pressed a button and it posted before I'd finished! so continued...
    Purchase Adjustment 1371.13 (debit)
    Taxwitheld on Plevin Go 73.62 (debit)

    As I have an outstanding balance on by card it has obviously been applied there, but it has made absolutely no difference to my balance at all (its the same now as it was on 5th December) I have had no email, no paper correspondence or anything so am struggling to understand what's going on!
    • TrickyDicky101
    • By TrickyDicky101 8th Dec 17, 10:29 AM
    • 3,027 Posts
    • 1,955 Thanks
    TrickyDicky101
    • #3
    • 8th Dec 17, 10:29 AM
    • #3
    • 8th Dec 17, 10:29 AM
    I suspect it may be the case they processed the amounts through your card (possibly because you have an open account with them) and have then reversed that out so they can send you eg a cheque instead.

    I think you will need to contact them to be sure.
    • fifi66058
    • By fifi66058 8th Dec 17, 10:45 AM
    • 12 Posts
    • 8 Thanks
    fifi66058
    • #4
    • 8th Dec 17, 10:45 AM
    • #4
    • 8th Dec 17, 10:45 AM
    Many Thanks
    • Mich81
    • By Mich81 12th Dec 17, 10:03 AM
    • 314 Posts
    • 205 Thanks
    Mich81
    • #5
    • 12th Dec 17, 10:03 AM
    • #5
    • 12th Dec 17, 10:03 AM
    Did you submit the claim after receiving a letter from capital one?

    I submitted mine via resolver just before you, but have yet to hear from them. Wasn't expecting they'd be replying so quickly
    • fifi66058
    • By fifi66058 12th Dec 17, 1:06 PM
    • 12 Posts
    • 8 Thanks
    fifi66058
    • #6
    • 12th Dec 17, 1:06 PM
    • #6
    • 12th Dec 17, 1:06 PM
    Mich 81

    I submitted my claim via resolver after a letter from Capital One, I was also surprised how quickly they sorted it out, less than 6 days!, I got written confirmation yesterday advising a cheque will be sent out to me within 10 days.
    • Mich81
    • By Mich81 12th Dec 17, 1:26 PM
    • 314 Posts
    • 205 Thanks
    Mich81
    • #7
    • 12th Dec 17, 1:26 PM
    • #7
    • 12th Dec 17, 1:26 PM
    Thanks, I did mine on the 29th Nov so maybe I'll hear soon too!
    • sycamore11
    • By sycamore11 31st Dec 17, 2:53 PM
    • 7 Posts
    • 2 Thanks
    sycamore11
    • #8
    • 31st Dec 17, 2:53 PM
    Plevin reclaim through resolver capital one
    • #8
    • 31st Dec 17, 2:53 PM
    Used resolver to reclaim from capital one on 29/11/17. Received letter on 28/12/17 and cheque on the way for 1887. Result. Thanks
    • duffs54
    • By duffs54 1st Jan 18, 9:27 AM
    • 123 Posts
    • 60 Thanks
    duffs54
    • #9
    • 1st Jan 18, 9:27 AM
    • #9
    • 1st Jan 18, 9:27 AM
    I also submitted through Resolver and got my letter confirming the amount :
    597 unfair commission
    0 charges
    126.98 associated interest
    17.85 of 8% interest
    Minus 3.57 8% interest for Hmrc.

    Because its a closed account they've deducted it from the balance which is fine, but like PPI claims I thought that the interest charged wouldn't be used against the debt, can anyone clarify this please.
    Cheers
    • c141rey
    • By c141rey 5th Jan 18, 2:41 PM
    • 4 Posts
    • 14 Thanks
    c141rey
    Hi,
    can I please ask did you get a refund for the total amount which was debited as the "purchase adjustment" or was it for a lesser amount? I submitted a Plevin request approx 1 month ago and when I got my CC statement today I can see the same kind of credits and debits have been applied. So reading through this and similar threads, I am hopeful that I may be due to receive a letter from Capital one to say my claim has been successful, along with a refund cheque, and am wondering which of the amounts it may be for?
    TIA
    • duffs54
    • By duffs54 11th Jan 18, 10:02 AM
    • 123 Posts
    • 60 Thanks
    duffs54
    I got back, well my closed account did of 738.26., the letter confirms that this has come off my closed account debit.
    • Ganga
    • By Ganga 19th Jan 18, 2:14 PM
    • 1,106 Posts
    • 564 Thanks
    Ganga
    My wife received a letter from CapitalOne before xmas asking her to claim the Plevin content of her failed PPI claim in 2012,filled it in and received a letter today,881.00 on its way within 10 days ,she can also get 90 back from the taxman as she is a nn tax payer.
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
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