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  • FIRST POST
    • andymorrell01
    • By andymorrell01 4th Dec 17, 12:22 PM
    • 3Posts
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    andymorrell01
    Fitbit issues
    • #1
    • 4th Dec 17, 12:22 PM
    Fitbit issues 4th Dec 17 at 12:22 PM
    Hi All,
    Not sure Im in the right place as new to this, but..
    Having issues with Fitbit!! Bought a Surge in Feb 2015, 1st watch malfunctioned after 9 months so they sent replacement . The new watch then broke (strap near watch), after 10 months had another replacement. Now my 3rd watch has done the same,after 9 months again. Contacted Fitbit but they say that seeing over 2 years from original purchase it now cannot do anything!! Surely each watch should be covered?? They offered 25% off another product but I felt after 3 watches breaking they are not fit for purpose. (not 1 watch lasted 10 months). I would try the new Ionic but they say the 25% doesn't apply to that?? Anybody suggest anything more I can do?

    Thanks
    Andy
Page 1
    • Moneyineptitude
    • By Moneyineptitude 4th Dec 17, 5:19 PM
    • 20,138 Posts
    • 11,086 Thanks
    Moneyineptitude
    • #2
    • 4th Dec 17, 5:19 PM
    • #2
    • 4th Dec 17, 5:19 PM
    Answered on your duplicate thread:
    http://forums.moneysavingexpert.com/showthread.php?p=73511369
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