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    • omac
    • By omac 4th Dec 17, 11:05 AM
    • 1Posts
    • 0Thanks
    Anglia wont give me my refund
    • #1
    • 4th Dec 17, 11:05 AM
    Anglia wont give me my refund 4th Dec 17 at 11:05 AM
    Hi folks,

    Im currently sitting on 600 cr on my Anglian water bill which I know is "for future use" as the lady over the phone said.

    I previously got this refunded about 5 years ago but not this time around.

    I didn't have the words to put it to her but I wish we had more water supplier out there!

    Whats the point of me paying on time and by DD if im always in credit. always.

    Your thoughts

Page 1
    • Cardew
    • By Cardew 4th Dec 17, 12:24 PM
    • 27,382 Posts
    • 13,401 Thanks
    • #2
    • 4th Dec 17, 12:24 PM
    • #2
    • 4th Dec 17, 12:24 PM
    Welcome to the forum.

    Is the 600 credit shown immediately after a bill has been issued? If it is your DD is obviously too high.

    You can of course stop your DD and pay on receipt of a bill every 6 months.
    • matelodave
    • By matelodave 4th Dec 17, 1:20 PM
    • 3,611 Posts
    • 2,241 Thanks
    • #3
    • 4th Dec 17, 1:20 PM
    • #3
    • 4th Dec 17, 1:20 PM
    Why dont you get your DD adjusted to a more realistic level rather than just overpaying all the time.

    It's not difficult, just ask them to reduce it or do as Cardew suggests and pay on receipt of the bill.
    Love makes the world go round - beer make it go round even faster
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