Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • normal
    • By normal 3rd Dec 17, 9:32 AM
    • 439Posts
    • 104Thanks
    How to claim for Connecting Flight?
    • #1
    • 3rd Dec 17, 9:32 AM
    How to claim for Connecting Flight? 3rd Dec 17 at 9:32 AM

    I flew from Manchester to Amsterdam to Tallinn yesterday. There was thick fog at Amsterdam and the flight from Manchester was delayed by an hour, but the flight from Amsterdam to Tallinn was delayed by about 3 hours and 50 minutes because of the weather and logistical reasons.

    The ticket was bought via Tripsta, with KLM codes. The Amsterdam to Tallinn part was operated by Air Baltic. Am I correct in understanding that I claim compensation for the full distance of the journey (Manchester to Tallinn) from Air Baltic?

    Many thanks

    (As an addition, we boarded the plane to Tallinn 1 hour 40 minutes after expected, and then sat there for a further two hours 10 minutes on the plane before take off. We were never offered any complimentary refreshments etc during this time. Is this correct?)
Page 1
    • Voyager2002
    • By Voyager2002 3rd Dec 17, 10:22 AM
    • 12,076 Posts
    • 8,216 Thanks
    • #2
    • 3rd Dec 17, 10:22 AM
    • #2
    • 3rd Dec 17, 10:22 AM
    Fog (thick or otherwise) is not the airline's fault, so no compensation is due.

    If you needed to buy food or drink during the period when you were delayed, or to spend money using telephone or internet communications, you can probably reclaim these expenses as being the "care" that the airline is obliged to provide.
    • normal
    • By normal 3rd Dec 17, 10:38 AM
    • 439 Posts
    • 104 Thanks
    • #3
    • 3rd Dec 17, 10:38 AM
    • #3
    • 3rd Dec 17, 10:38 AM
    And the logistical reasons? They were waiting for paperwork of some sort to take off.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

260Posts Today

2,693Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin